Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,034 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,034 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sam R was professional, patient, kind, and sorted out my iPad issues, and I'm relieved that he was able to do that for me. I would be happy to recommend Geeks on Wheels to anyone with computer issues especially those of us of the older generation. Thank you Sam it was a pleasure to meet you, Regards, Kate Kelly”

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Posted 10 months ago

Hi Kate, thank you so much for your 5-star review! We're happy to hear that our technician Sam was able to resolve your iPad issues while providing such accommodating service. Your kind words and recommendation mean a lot to us. Thanks again for your feedback!

Posted 10 months ago

“Anthony was very helpful and knowledgeable. We would not hesitate to call Greeks on Wheels again if we have computer issues. A pity we dont have a lot of people like Anthony. He is a great asset to your Company.”

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Posted 10 months ago

Hi Michael, thank you for the 5-star rating and great feedback of Anthony and his service, we will be sure to pass on your kind words. He is a great technician, and we're happy to have him as part of the team! Thank you once again and we hope to assist in the future should you need it!

Posted 10 months ago

“AaronE was prompt, well mannered and good sense of humor. Very good at explaining what I needed to know.”

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Posted 10 months ago

Hi Jennifer, thank you for the great feedback and 5-star rating! We will be sure to pass on your feedback to Aaron and are glad to hear he explained everything to you as he went along. Thanks once again.

Posted 10 months ago

“Ashvin appeared to be knowledgeable. The job took longer than expected - had to cover 2 days - my system is slow - and cost more than expected but I must admit I am not an IT savvvy person!”

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Posted 10 months ago

Hi Margaret, thank you for the feedback and 5-star rating. We're glad to hear that Ashvin was able to get everything sorted! Unfortunately, the right solution can take time on some occasions but we hope everything is working much better for you now! Thanks again.

Posted 10 months ago

“wonderful, prompt service along with nice technician”

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Posted 10 months ago

Hi Raewyn, thanks for the 5-star rating and kind review. We are glad to hear that you found the service both prompt and wonderful! Thanks again!

Posted 10 months ago

“Very considerate technicians who put my value as a customer first and gave helpful resolutions to my issue, (no fussing or fibbing for higher profit like some places!)”

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Posted 10 months ago

Hi Matthew, thank you for taking the time to share your feedback and leave such a lovely 5-star review. We are stoked to hear that our mobile technician made you feel valued as a customer and worked to find a resolution that worked for your needs. we love helping people with their technology here at Geeks on Wheels and we hope to help again in the future!

Posted 10 months ago

“Vaughn was very polite, helpful and keen to explain stuff I needed to know. I was very grateful and very happy to get him back if I need to.”

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Posted 10 months ago

Hi Margaret, thank you for your 5-star review and kind words! It's wonderful to hear that our technician Vaughan was accommodating and helpful. Thanks again!

Posted 10 months ago

“Turned up at the time agreed upon, completed all tasks as requested. Completed m2 drive and ssd tests additionally to give peace of mind for future reliabitity of both computers. Would definitely use again. The invoiced price came within my budget that I had estimated including the gold card discount.”

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Posted 10 months ago

Hi Raymond, thank you for your 5-star review! We're happy to hear the technician not only completed all your tasks but also went the extra mile to ensure your computers' future reliability. We're especially glad that you're happy with our service. Thanks again for your kind words!

Posted 10 months ago

“Pleasant and knowledgeable”

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Posted 10 months ago

Hi Sheila, thank you for your 5-star review, we're so happy to hear you found our service pleasant and knowledgeable! We're just a call away should you need any tech help in the future! Thanks again!

Posted 10 months ago

“Ben was very helpfu and informative. So pleased to have called Geeks on Wheels.”

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Posted 10 months ago

Hi Margaret, thank you for the 5-star rating and kind review, it's great to hear that Ben was both helpful and informative, we'll be sure to pass on the kind feedback!

Posted 10 months ago

“We are both "Old Farts" and not computer literate, Vaughan was an excellent technician, he was easy to converse with and answered our questions in a way that we could understand”

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Posted 10 months ago

Hi Wayne, thank you for the 5-star rating and feedback! Haha we pride ourselves on being able to help everyone with technology, young, old, skilled and not so skilled. It's great to hear you experienced that with Vuaghan and that he was able to get you sorted whilst explaining along the way! Thanks once again.

Posted 10 months ago

“A big thank you to Vivek in Invercargill, for helping my 90 year old mother, Vivek had excellent communication and patience to help mum with her new tablet set up, having these people skill sets, allowed mum to easier understand the new change with her tablet without feeling pressurised. With Vivek having these people skills it made this so much easier for mum. I would highly recommend Vivek for the elderly. In addition Vivek helped myself with a tx and set up with a new Laptop. Anyone wondering who should help their elderly loved one with IT ( and my age group) in the Invercargill region, contact Vivek.”

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Posted 10 months ago

Hi Julie, thank you for taking the time to leave such a kind and thorough review of Vivek's service. It's wonderful to hear that he was able to get your mother all sorted with her new tablet. We always pride ourselves on our communication skills and ability to help people with their unique technology needs. I will be sure to pass on your kind words to Vivek. Thank you once again for the great review and we look forward to assisting in the future should you need it at all!

Posted 10 months ago

“Amazing people working for you”

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Posted 10 months ago

Thank you for the kind feedback Justine, we do feel pretty lucky to have such amazing team members representing Geeks on Wheels and we are so pleased to hear you feel the same way!

Posted 10 months ago

“Aaron was very helpful and checked out all my concerns.”

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Posted 10 months ago

Hi there, thank you for the 5-star rating! We're pleased to hear that Aaron was able to check out all of your concerns and get everything sorted. We hope to help again in the future should you need it, thanks again!

Posted 10 months ago

“Appreciated Sam’s work on our new computer. He listened and explained various details of setting up. Very knowledgeable and skilled. Thankyou Sam .”

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Posted 10 months ago

Hi there, thank you for the very kind review and 5-star rating! We will pass on your thanks to Sam and hope you're enjoying your brand-new computer. Thank you once again!

Posted 10 months ago

“Geeks on wheels were recommended to me recently, so I arranged for them to download my old computer programmes onto to a new model. My original computer was very old and problems were had due to the old programmes not reloading correctly, so their problem was not an easy one. The service received from Geeks was extremely professional, while their attitude and all round abilities were I felt, exceptional. I have no problem whatsoever recommending the Geek team for any computer problem or service. My thanks to both Rueben and Alex, you have a very happy customer.”

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Posted 10 months ago

Hi Don, thank you for taking the time to leave such a lovely review of the team. We will make sure to pass on your thanks to Reuben and Alex and hope that your new computer is giving you a great user experience! Thank you once again for the 5-star rating and recommendation.

Posted 10 months ago

“I would recommend Geeks on Wheels, as I have been a client over the last 16 years. Only one disaster in all these years I within the statistical range of expectations. And as they say, is the putting it right that counts. May be some technicians would benefit from training in IT methodology, but overall, they are a great bunch of geeks.”

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Posted 10 months ago

Hi Roger, thank you for your continued support over the past 16 years and for recommending Geeks on Wheels! We appreciate your understanding that occasional issues can happen, and we strive to make things right when they do. Overall, we're glad to hear you've had plenty of valuable and positive experiences with our service! Thanks again, for your 5-star review and kind words.

Posted 10 months ago

“Had Anthony come and solve my multitude of problems . The security system and wifi system is working well Cheers Deren”

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Posted 10 months ago

Hi Deren, thank you for your 5-star review! It's great to hear that your security system and Wi-Fi network is now working well, thanks to our awesome technician Anthony! We're just a call away should you need tech help in the future. Thanks again!

Posted 10 months ago

“James was given a puzzle to solve and he did. He reset the computer and said we could re set, which we have done and now everything is running properly, it was interesting that when we turned the computer on it did not ask for all the settings we had enter after he did a reset for us. Email etc, going well. Please let him know.”

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Posted 10 months ago

Hi Noel, thank you for sharing your experience with us! We’re happy to hear that James was able to solve the issue and get everything up and running smoothly for you. It’s great to know that the reset resolved the issue and your email and other settings are working well. And yes of course, we'll be sure to pass along your feedback to James. Thanks again for your review!

Posted 10 months ago

“Excellent response to my call for help. A swift result that has me up and running again . Very helpful and friendly young man.”

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Posted 10 months ago

Hello, thank you for your 5-star review and kind words. It's awesome to hear everything's up and running again, thanks to one of our awesome techs. We're just a call away should you need any tech help in the future! Thanks again!

Posted 10 months ago

Geeks on Wheels is rated 4.8 based on 7,034 reviews