Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,034 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,034 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Following a breach of security on my Desktop, my bank took the precautionery measure of disabling my internet access until I had a full clean completed. My initial contact with GOW was referred to me and initially an appointment was unavailable until the following Monday but I was put on the cancellation list and was contacted on Wednesday to advise Rob was immediately available. This was greatly appreciated. He was professional, friendly and very competent.”

Helpful Report

Posted 10 months ago

Hi Judith, we understand how frustrating and worrisome tech issues like yours can be, so we're glad we could arrange a prompt appointment to restore your computer's security. It's also wonderful to hear that Rob's visit was professional and accommodating. Thank you kindly for your 5-star review!

Posted 10 months ago

“I was impressed with Geeks on Wheels from my first ph contact, and then StephenF was very helpful, sorting my queries. Thank you StephenF for your explanations and sorting my issues. I”

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Posted 10 months ago

Hi Tiri, thank you so much for your 5-star review! We're delighted to hear that you found our service valuable from start to finish. We're especially pleased that Stephen not only resolved your issues but also boosted your confidence with your tech. If you ever need tech assistance in the future, we're just a call away. Thanks again!

Posted 10 months ago

“I love having Weonsuk to sort out my problems. He is always very clear and easy to understand. I like the way he gets me to do whatever to prove that I have it right. Now I don't panic if things go wrong, I just ring for Weonsuk. Problem solved”

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Posted 10 months ago

Hi Margaret, thank you for your 5-star review and kind words! We're happy to hear that Weonsuk exceeded your expectations, not only by fixing your tech but also by ensuring you felt confident using it moving forward. Your feedback means a lot to us. Thanks again!

Posted 10 months ago

“Staff member was very competent and understood my concern. He was very professional and he satisfied my request and fixed the underlying problem with my computers. I highly recommend him. Thank you for your services.”

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Posted 10 months ago

Hi Joy, thanks for taking the time to leave such a thoughtful 5-star review. It's great to hear your underlying computer issues have been resolved, and in a professional manner. Thank you for your recommendation and feedback!

Posted 10 months ago

“Great Service, Carlos awesome:)”

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Posted 10 months ago

Hi Brenda, thank you for the 5-star review!

Posted 10 months ago

“Very easy to make a booking, good communications, soonest response. Good understanding of our needs and offerred excellent solutions in a short time. Very friendly, capable technician”

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Posted 10 months ago

Hi John, ensuring a seamless "book a Geek" process from start to finish is a top priority for us, so it’s fantastic to hear you had such a positive experience. We're also chuffed that your technician provided you with valuable solutions. Thank you for your 5-star review!

Posted 10 months ago

“Ashvin from Geeks on Wheels exceeded my expectations. I am one very happy customer.”

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Posted 10 months ago

Hi Christine, thank you for your 5-star review and kind words! It's important to us that our technicians go above and beyond when it comes to helping you with your technology, so it's awesome to hear Ashvin delivered on this! Thanks again!

Posted 10 months ago

“Feel very fortunate to have Aaron help me out today, a delightful young man. Ngaa manaakitanga Christina”

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Posted 10 months ago

Hi Christina, we're pleased you had such a positive experience with our service all thanks to our awesome technician Aaron. We're just a call away should you need anymore tech help in the future! Thank you for your 5-star review and kind words.

Posted 10 months ago

“Ben was super! Speedy and efficient and explained everything succinctly.”

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Posted 11 months ago

Hi Janine, thank you for your 5-star review! It's great to hear our technician Ben fixed your tech issues in a timely and efficient manner, while explaining the process as he went along! Thanks again for your kind words.

Posted 10 months ago

“I would like to say how pleased I am with the Geeks on Wheels service. The laptop I use is very old and was starting to "play up", it would only let me have five minutes online! Very frustrating! My daughter put me in touch with G0W, I booked a visit, expecting to wait a few days. However, the Tauranga Branch sent James (a personable young man) the following day. He was able to solve the problem, provide me with a cable, and offered ongoing tech support, when the time comes to replace my laptop. I will certainly be recommending G0W to my friends. Janette”

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Posted 11 months ago

Hi Janette, thank you so much for your kind words and 5-star review! With technology being such a crucial part of our lives, we understand how frustrating it can be when things go awry. We're glad you were recommended to our services and that we could provide the results you needed. Remember, we're just a call away whenever you need tech help in the future! Thanks again!

Posted 11 months ago

“G on W always give me top notch sevice”

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Posted 11 months ago

Hi Alistair, thank you so much for the kind words and 5-star review! We're glad to hear that you're happy with our service. Your support means a lot to us!

Posted 11 months ago

“Very good expertise and knowledge and very clear explanations provided”

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Posted 11 months ago

Hello! Thank you for your 5-star review! Awesome to hear you had such a positive and rewarding experience from our service. Thanks again for your kind words!

Posted 11 months ago

“Weonsuk was outstandingly helpful, both listening to what we were wanting and explaining clearly what we needed to know. We have every confidence in what was achieved.”

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Posted 11 months ago

Hi David, it's important to us that our technicians are not only good with fixing technology, but also good at listening and communicating with our valued customers! So, it's great to hear Weonsuk is doing just that! Thank you for your 5-star review!

Posted 11 months ago

“Oh so very helpful. I was amazed at the info Angus was able to find on my computer and I feel much more relaxed about how my phones and laptop are working now.”

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Posted 11 months ago

Hi Beth, we're so glad to hear that your tech issues are a thing of the past, thanks to our fantastic technician Angus! Enjoy the peace of mind with no more tech troubles. We really appreciate your 5-star review and kind words, thank you!

Posted 11 months ago

“I had excellent, pleasant, friendly and professional service which solved my problems efficiently and quickly. I belong to that generation who did not grow up with computers and would rather go back to the days of pen and paper. Ben explained what the problem was and what he was going to do about it. I couldn't have asked for better.”

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Posted 11 months ago

Hello! Thank you for your 5-star review! Its great to hear, that through our service, you got the results you were after. Technology can be incredibly frustrating especially as it continues to quickly develop over the years, that's why we keep up so you don't have to! Thanks again for your kind words.

Posted 11 months ago

“Sashika was very good at explaining everything to me, and also helping out with a few problems that needed to be fixed.”

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Posted 11 months ago

Hello! Thank you for your 5-star review! Great to hear Sashika didn't just simply fix your tech issues, but also extended some of his tech knowledge to help you feel more confident in the future! Thanks again!

Posted 11 months ago

“We are incredibly impressed with your tech Paikea - he was very professional, had a wonderful friendly nature, informative and we enjoyed our dealings with him. You certainly have a wonderful guy on your team.”

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Posted 11 months ago

Hi Hilary, thank you kindly for your 5-star review. We're happy to hear our technician Paikea has left a great impression after his visit. We'll be sure to pass along your kind words to him! Thanks again!

Posted 11 months ago

“Great result with sorting out issues & explaining how they were caused, what was done to fix them & how to manage them in the future. last used Geeks in Nov 2023 - different issues this time.Different technicians but both very competent.”

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Posted 11 months ago

Hi John, it's great to hear you have found our service consistently valuable! It's not only important to us that we fix your tech, but also that we explain as much as we can throughout the process so you feel more confident with your tech going forward! Thank you kindly for your 5-star review and kind words!

Posted 11 months ago

“Tom was very very helpful. Nothing was too much trouble. Took my laptop off site to install a new battery and had it back with 24 hrs”

Helpful Report

Posted 11 months ago

Hi Doreen, we're glad to hear Tom was able to get everything sorted for you without any hassle or stress involved. Thank you for taking the time to leave such a kind review. We will be sure to pass on your positive feedback to Tom!

Posted 11 months ago

“Great service as always”

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Posted 11 months ago

Hi Robert, thank you for the kind words and 5-star review. We look forward to assisting with any tech issues you may have in the future!

Posted 11 months ago

Geeks on Wheels is rated 4.8 based on 7,034 reviews