Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,034 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,034 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The technician that showed up was knowledgeable and very pleasant. He listened and provided pros and cons of various fixes or approaches. It didn't feel as though he was trying to make money. It felt as if he was working toward the best fix in all manners for me.”

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Posted 9 months ago

Hello! Thank you for your 5-star review! We're happy to hear that your technician accommodated your needs and empowered you to guide the outcome of the visit. This level of service is what we expect from all our technicians, so it's fantastic to hear that yours exemplified this. Thanks again!

Posted 9 months ago

“we found our man very helpful with everything he had to do for us would be happy to call on him again if the need arises.”

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Posted 9 months ago

Hi Bruce, thank you for your 5-star review. We're very happy to hear you found our service so helpful. We're just a call away should you need any tech help in the future! Thanks again.

Posted 9 months ago

“Very competent, informative and friendly service. Would definitely recommend.”

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Posted 9 months ago

Hi Wayne, thank you for your 5-star review and kind words. It's awesome to hear you find our service competent and accommodating. And, thank you for your recommendation!

Posted 9 months ago

“Good heads-up call with estimated time of arrival. Provided ID Quickly found solutions to the issues I was having and teased out a couple of other issues I was having and resolved them within a one hour time frame”

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Posted 9 months ago

Hi Gerard, we're happy to hear that your experience with our service was great from start to finish. We're also glad we could solve your immediate issues and provide solutions for the others. Thank you for your 5-star review!

Posted 9 months ago

“Geeks on Wheels were able to arrange a site vist at acceptable notice. They came when they said and the work was excellent at a fair price. The technician was also able to give us helpful advice on associated matters.”

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Posted 9 months ago

Hello! Thank you for your 5-star review and kind words. It's great to hear your experience with our service was timely, fair and helpful! We're just a call away should you need any tech help in the future! Thanks again.

Posted 9 months ago

“Anthony is extremely competant and a pleasure to have working on my computer. He explains as he goes along in terms I can understand”

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Posted 9 months ago

Hi Brian! Thanks a bunch for your 5-star review! We're so glad to hear that you found our technician Anthony not only super capable but also really accommodating. Thanks again for your kind words!

Posted 9 months ago

“Vivek gave great advise..helpful..great teacher to give me a rundown on my first ever laptop. Very thankful. Would use him again.”

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Posted 9 months ago

Hi Gayleen, thank you for your 5-star review! It's great to hear that our technician Vivek was of real value to you when it came to navigating your first ever laptop. We're very thankful for your kind words and we're just a call away should you need any tech assistance in the future!

Posted 9 months ago

“Tom M is awesome. Great service and very knowledgable on his craft”

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Posted 9 months ago

Hi Tai, thank you for your 5-star review. We're chuffed that you not only appreciate the quality of our service but also recognise the expertise of our technician Tom. Thanks again for your kind words!

Posted 9 months ago

“Rob was great. I was busy and distracted elsewhere and Rob just got on and fixed my computer issues. He also updated and optimised my laptop as well. A very organised and efficient "Geek" Many Thanks Rob!”

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Posted 9 months ago

Hi Leith, thank you for your 5-star review! We're happy to hear our technician Rob not only fixed your tech issues but also updated and optimised your laptop. We'll be sure to pass your compliments on to him. Thanks again!

Posted 9 months ago

“Carlos is an outstanding technician who is very well qualified in his occupation. I learnt much from his technical knowledge.I could easily have gained from 2 hours of his precious time.I certainly will need further technical help in 6 months time I'm sure.So many gifted technicians from the Geeks have moved on to other companies.Here's hoping that Carlos remains with the Geeks so I can call for his assistance in 6 months time.The Geeks should be proud of Carlos's knowledge & people skills”

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Posted 10 months ago

Hi Peter, thank you so much for your kind words about Carlos! We're thrilled to hear that you found his technical knowledge and expertise so valuable. It's wonderful to know that you gained so much from your time with him. We truly appreciate your loyalty and are committed to providing top-notch service. Thanks again for your feedback and support!

Posted 9 months ago

“Carlos was awesome, professional, friendly, funny and he exlained things in a way that I could understand. I am now a firm Geeks on Wheels fan because of Carlos. Thanks so much for a great experience.”

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Posted 10 months ago

Hi Jannett, thank you so much for your 5-star review! We're thrilled to hear that our technician Carlos made such a positive impact with his professionalism, communication and friendly demeanour. Our technicians truly represent Geeks on Wheels, so it's wonderful to know that Carlos exemplifies the qualities we value! Thanks again for you kind words.

Posted 9 months ago

“I am happy the way Tom did work for us and the advis he gave us. I will keep in thouch for a new computer and hard disk for my husbands computer as soon as I get the info. Kind regards, Yvonne”

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Posted 10 months ago

Hi Roland and Yvonne, thank you for your 5-star review and kind words about Tom! We're glad to hear you're satisfied with his work and advice. Feel free to reach out with any questions or if you need further assistance! Thanks again!

Posted 10 months ago

“Excellent, first rate service from Anthony. Very patient and helpful - knew what he was doing, and we would highly recommend him.”

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Posted 10 months ago

Hello! Thank you for your 5-star review. We're happy to hear that our technician Anthony was accommodating and provided a top quality service. We'll be sure to pass along your kind words to him. Thanks again!

Posted 10 months ago

“Dan Clearly explained what he thought was wrong then said about fixing it. He also gave us instructions if anything similar happened again. Very professional very knowledgeable with a delightful sense of humour.”

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Posted 10 months ago

Hi Jane! Thank you for your kind words and 5-star review! We're very happy to hear that your technician not only fixed your present tech issues, but also gave you some tips for managing similar problems in the future. Thanks again!

Posted 10 months ago

“Always a great service - no exception today. Aaron sorted an irritating issue in no time and completed a full range of computer health checks. Knowledgeable and professional.”

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Posted 10 months ago

Hi Anna, thank you for your 5-star review! Ensuring we deliver high-quality service every time is a top priority for us, so we're happy to hear that Aaron met your expectations. We appreciate your kind words and loyalty. Thanks again!

Posted 10 months ago

“Efficient and professional service from Findlay sorting out bluetooth and printer issues and would use Geeks on Wheels again :-)”

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Posted 10 months ago

Hello! Thank you for your 5-star review and kind words. Awesome to hear that our new technician Finlay is doing such a great job. Thanks again!

Posted 10 months ago

“I have been a customer for a few years and when I have needed assurance that my computer is free of viruses, they have been very good.”

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Posted 10 months ago

Hi Trudie, thank you for the feedback and 5-star rating. We are very happy to hear we've been able to help with keeping your device safe and secure for the last few years and we look forward to doing so into the future. Thank you once again for the kind review!

Posted 10 months ago

“Chance was very helpful and efficient. Any questions he was very happy to answer. Very happy with Geeks service and will continue to use their services.”

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Posted 10 months ago

Hi there, thank you for the 5-star review and kind feedback. We are glad to hear that Chance was able to answer all of your questions in a helpful and efficient manner and we'll be sure to pass on your feedback. Thanks again and we look forward to helping in the future!

Posted 10 months ago

“We've used Geeks on Wheels for several years and rely on both their phone support and home support. Jared has been able to come to our home in Dunedin many times now with different problems or installations we've required. We trust him and respect his knowledge and skills. He is patient and friendly. He takes time to educate us on little tweaks to make our computing life easier. Your home and phone service is very valuable to us and a very worthwhile expense. Thank you.”

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Posted 10 months ago

Hi Lea! Thank you so much for your 5-star review! It's fantastic to hear that, thanks to our amazing technician Jared, you continue to find great value in our service. Your feedback means a lot to us. We'll be sure to pass along your kind words to Jared. Thanks again!

Posted 10 months ago

“John arrived on time. He listened carefully to the problem Id had and followed a logical sequence to discover the likely problem [the wifi drivers had not been automatically updated on my 3 year old laptop] He proceeded to check other possible contributing factors and gave advice on improving my wifi network. He was very timely and the work was completed in just over an hour. He appears to have succeeded [it is early days!!!] where experts in town had failed . I am very impressed and most grateful. I had wasted hours (including buying a new router) trying to fix this problem. Many thanks!!!”

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Posted 10 months ago

Hi Thorsten, thank you for your 5-star review! It's great to hear that your technician was thorough, helpful, and timely. We're glad your tech issues are resolved and everything is running smoothly. Thanks again, and remember, we're just a call away if you need any more tech assistance in the future!

Posted 10 months ago

Geeks on Wheels is rated 4.8 based on 7,034 reviews