Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,912 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,912 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service!”

Helpful Report

Posted 10 months ago

Hi Noelle, thank you for your 5-star review and kind words! We're just a call away should you need any tech help in the future!

Posted 10 months ago

“As always I am delighted with the help you provided. I'm elderly, widowed and don't have anyone to help me with computer problems - Anthony is patient, knowledgeable, very pleasant, and helped me understand computer language which was foreign to me. I look forward to his next visit. Thank you Geeks on Wheels.”

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Posted 10 months ago

Hi Liz, thank you for your 5-star review! We're delighted to hear that our service has been such a big help to you. The qualities you mentioned are exactly what we strive for in all our technicians, and we're especially chuffed with Anthony for his approach in resolving your tech issues. We'll be sure to pass along your kind words to him. Thanks again Liz!

Posted 10 months ago

“Issues were researched & fixes effectively made”

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Posted 10 months ago

Hi Peter, we're happy to hear you tech issues were successfully resolved and that you felt confident in the technician assisting you. Thank you so much for your 5-star review!

Posted 10 months ago

“Kitt gave excellent service.”

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Posted 10 months ago

Hello! Thank you for your 5-star review and kind comments about our awesome Wellington tech Kitt! We're just a call away should you need any tech help in the future. Thanks again!

Posted 10 months ago

“On time and efficient, worth their weight in gold. Thank you Geeks.”

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Posted 10 months ago

Hi Pat, thank you for your kind words and 5-star review! Your satisfaction is our to priority, so we're very pleased to hear you had a great experience. Thanks again!

Posted 10 months ago

“Great service, just wish I had a direct contact number as I kept missing Sams call but couldn’t return his call due to unknown number.”

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Posted 10 months ago

Hi Sarah, thanks for the 5-star rating, we're really pleased to hear you found the service great! We're sorry that we kept missing you, unfortunately, we've had to make the decision to keep our technician's numbers private but if that ever happens again in the future you can always call our call centre via our 0800 number and they will pass on a message to the technician. Thanks again Sarah!

Posted 10 months ago

“Alex was outstanding. She grasped what we wanted very quickly and conveyed a result in non-techo terms”

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Posted 10 months ago

Hi Ian, thank you so much for your 5-star review! We're happy to hear that our technician Alex exceeded your expectations during your recent booking and took the time to ensure you felt confident about the process and results. Thanks again!

Posted 10 months ago

“I was very happy to have Anthony he was very patient and Did not make me feel foolish and appeared very thorough”

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Posted 10 months ago

Hi Fay, thank you for the kind review. It's always nice to hear such positive feedback about our mobile technicians, we will make sure to pass on your kind words. Making our customers feel comfortable and guiding them to a better place with their technology is what we're all about here at Geeks on Wheels and it sounds like Anthony did just that! Thank you once again for the awesome review!

Posted 10 months ago

“Vaughan was great, did exactly what I needed, explaining all as he went. Very personable too.”

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Posted 10 months ago

Hi Craig, thank you for the 5-star rating and positive review! We're glad to hear that Vaughan got everything you needed done and made sure to explain everything as he went! We'll definitely pass on your kind words and hope to assist again in the future, should you need any tech help!

Posted 10 months ago

“I have been self employed all my working life.started and sold several business ventures. Employed many stAff over the years.. I personally consider the business setup of “Geeks on wheels” a professional and polished setup. James was my computer software mechanical who arrived and repaired my software for three devices in a professional and knowledgeable manner.would I get James back again if I had a requirement. Yes. Would be my first port of call. Although the charge appeared to be expensive beforehand it was not as it turned out .I have not met and have never seenJames before.Thank you James. Trevor Gray.”

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Posted 10 months ago

Hi Judy, we appreciate the 5-star rating and detailed review. I will pass on your kind words to James. It's great to hear that you found value in our service and wouldn't hesitate to get a technician back again. We look forward to helping you in the future!

Posted 10 months ago

“We needed help with connecting WiFi to our newly purchased home, TV and devices.Geeks on Wheels were recommended and rightfully so!!The technicians who called on seperate visits were Anthony and Sam,both very professional in their work and respectful regarding our age and ignorance of the processes.Everything was explained and demonstrated to us in a way we could understand.The work was completed in good time and a fair fee was paid for the excellent result.Staff who answered phone calls were also excellent when dealing with our requests. We highly recommend Geeks on Wheels,top service,top people!!!!! Di and John Muir”

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Posted 10 months ago

Hi John, we really appreciate you taking the time to leave us such a lovely and detailed review! It's wonderful to hear you're all connected in your new home, with the Wi-Fi and your devices all setup and working. We're glad you found the whole team professional and respectful, from the first call to the onsite visits, we'll be sure to pass on your kind words to Anthony and Sam. Thank you once again and we look forward to helping in the future!

Posted 10 months ago

“Chance was very helpful.”

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Posted 10 months ago

Hi Janice, thank you for your 5-star review. We'll pass along your kind words to Chance himself. Thanks again!

Posted 10 months ago

“We had Vivek and he was so lovely. Trusted him straight away. Very efficient and easy to understand.”

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Posted 10 months ago

Hi Diane, awesome to hear that our technician Vivek was accommodating and more than able to solve your tech issues. Thank you kindly for your 5-star review and kind words.

Posted 10 months ago

“Chris was onto it, quickly sorted out my issue.”

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Posted 10 months ago

Hi Matthew, thank you for your 5-star review! Very happy to hear that our technician Chris was able to sort your tech issues in a timely manner. Thanks again!

Posted 10 months ago

“Kitt did a great job. He was very thorough in his approach to finding out what the internet problem was. It was a complicated issue so I am grateful that he was patient and determined to sort it out.”

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Posted 10 months ago

Hi Carol, thank you for your 5-star review! Awesome to hear that our technician Kitt was able to determine the problem with your internet and get everything sorted out! Thanks again!

Posted 10 months ago

“Lovely guy, very helpful, friendly and 100% improved our internet connectivity :)”

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Posted 10 months ago

Hi Joanna, we're so pleased to hear that your internet connectivity has largely improved! All thanks to the awesome technician that came along and assisted you with your tech issues. Enjoy your new seamless connectivity! Thanks for your 5-star review!

Posted 10 months ago

“Job Number : 435230/ BenV Ben arrived today, and reset my TV set, and installed deco units in replacement of my older Vodafone/One NZ apparatus. BenV took his job, and my needs, seriously, but also provided the necessary info on the new units installed. A pleasant and witty man. All in all a positive experience. Thank you.”

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Posted 10 months ago

Hi Peter! Thank you so much for your 5-star review. We're happy to hear that you felt heard and felt that the job was done professionally. It's great to know that not only was your TV reset and new decos installed, but Ben also took the time to ensure you were comfortable navigating everything before he left. We'll be sure to pass on your kind words to him. Thanks again, Peter!

Posted 10 months ago

“Weonsuk helped my household with all our tech problems. He is friendly, patient, fast, and reliable. I would recommend him every time”

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Posted 10 months ago

Hello! Thank you for your 5-star review! The qualities you mentioned are exactly what we aim for all our technicians to uphold, so it's great to hear that Weonsuk delivered on that. Thanks again!

Posted 10 months ago

“Today I had help from Jim with a remote installation which threw a few cure balls,but Jim was brilliant in navigating his way and solved issues with ease and humour. I have found this to be the case with any of the fab techs and staff overall. Wouldnt want to go anywhere else”

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Posted 10 months ago

Hi Yvonne, thank you for your 5-star review and the adorable image you attached. We know technology can be complex and unpredictable, so we're happy to hear that Jim, our helpline technician, was able to resolve your issues in good spirits. We truly appreciate your kind words and loyalty. We're just a call away if you need any more tech assistance in the future!

Posted 10 months ago

“What proved to be a complex problem was found and dealt with successfully. Technician very helpful and pleasant to deal with.”

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Posted 10 months ago

Hi Thomas, thank you for your 5-star review! We understand how frustrating complex tech issues can be, so we're happy to hear that your technician was both efficient and pleasant while pinpointing and solving the problem. Thanks again!

Posted 10 months ago

Geeks on Wheels is rated 4.8 based on 6,912 reviews