Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,053 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,053 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick professional response to our issue. Dealt in a very timely manner and the Technician, Josh was excellent to deal with.”

Helpful Report

Posted 1 year ago

Hi Warren! We are proud to know that Josh was such a great technician for you and your tech! It's important to us to have great technicians who can give a great experience, and so we are thrilled to know that Josh fits the bill! Thank you for the review!

Posted 1 year ago

“Great service from Tim today. He fixed all of our issues and gave us sound advice. Very friendly and professional. Many thanks”

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Posted 1 year ago

Hi Sheila! Thank you for sharing your experience with Tim! We are proud to know he was able to get all your tech troubles fixed and offer great advice around your tech! Thank you again for the review!

Posted 1 year ago

“Excellent service and very prompt! I have been using Geeks on wheels for the last 8 years and will continue to use them...”

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Posted 1 year ago

Hi Lance! Thank you for your continued use and support of us! We always love being able to continue helping our customers with their tech as things change and grow! Thank you for the review.

Posted 1 year ago

“Anthony was extremely pleasant, very helpful and gave me good advice. Impressed.”

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Posted 1 year ago

Hi Fiona! Thank you for sharing your experience with Anthony! We are proud to know he gave you such great service through his advice and helpfulness! Thank you again for the review.

Posted 1 year ago

“Always happy with Geeks on Wheels. Apart from a small hiccup this morning and a phone call all turned out fine”

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Posted 1 year ago

Hi Mike! If you're happy, we're happy! And it's great to hear that even when little hiccups happen we are able to help make them ok! Thank you for the feedback.

Posted 1 year ago

“He was great and showed me how to use the apps”

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Posted 1 year ago

Hi Carol! Thank you for the feedback on our technician and the work he did to help you use your apps!

Posted 1 year ago

“prompt call out -next day, honest appraisal of fault and recommendation.”

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Posted 1 year ago

Hi Terry! We are thrilled to hear that you got such a great experience! We always aim to give our diagnosis and the best steps forward to get the issue resolved, and so we are happy to hear we managed to do that for you today! Thank you for the review.

Posted 1 year ago

“Hi The people were great went out of their way to help.”

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Posted 1 year ago

Hi Neville! Thank you for the review and feedback, we are proud to know that our technician was such a great help to you! If you ever need further tech support, we will be happy to help!

Posted 1 year ago

“Good communication about the appointment and from the guy who came round. Everything explained really well, also he suggested other things to make computer run better. I liked that he advised of other services I might need in the future. Well presented and knowledgeable- would highly recommend and will use again.”

Helpful Report

Posted 1 year ago

Hi Sharon! We always love hearing about our customers experience with our service! Communication is such an important aspect to our business, so that you know when the appointment is happening, what to expect, and then also in the appointment, understanding what the issues are and what options to fix you have! We are so proud to know that our technician and wider staff were able to offer you such a good experience through our communication. Thank you for the review!

Posted 1 year ago

“Alex was very helpful, knowledgeable, competent and friendly. We will be happy to use Geeks on Wheels next time we have a problem.”

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Posted 1 year ago

Hi Denise! We are so proud to hear that Alex was able to be such a great technician for you! It's important to us to have staff that's not only knowledgable about tech but also great with people, so we are glad to hear that Alex fits the bill! Thank you for the review, and we will be happy to assist with any future tech troubles that pop up!

Posted 1 year ago

“Tim was very professional and reassuring. He explained things well and was able to give me great advice.”

Helpful Report

Posted 1 year ago

Hi Damien! Thank you for the feedback on Tim's recent appointment with you! We are thrilled to know he was able to explain things clearly and give excellent advice! Thank you for the review.

Posted 1 year ago

“Excellent fixed what wasn't broken before first visit on time very professional”

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Posted 1 year ago

Hi Stephen! Thank you for sharing your experience with our technician! We're happy to know we got everything resolved for you in a professional manner! Thank you again for the review.

Posted 1 year ago

“Amandeep did a great job In sorting out my problems. Very professional and got the work done in an extremely efficient manner. Many thanks for the positive result. Highly recommend Geeks on Wheels!”

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Posted 1 year ago

Hi Doug! It's always great to hear from our customers on how their appointments went and we are so proud to hear that Amandeep was able to give you such a great experience, and a positive result in the end! We will pass this onto him so he knows he's got a job well done! Thank you for the 5-star review and recommendations!

Posted 1 year ago

“Outstanding service! Tim is knowledgeable, patient and kind. He made sure I understood what was happening without making me feel like the total ignoramus I usually feel around new technology. I fully recommend Tim from Geeks on Wheels!!”

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Posted 1 year ago

Hi Raewyn! We are so proud to know that Tim was able to give you such a great experience. Explaining what happening clearly so that anyone with any level of tech skill can understand is important to us, and so we are happy to hear that Tim does this well! We will pass this on to him so that he knows he's done a great job. Thank you for the review.

Posted 1 year ago

“Ashvin is so helpful. We are a household of Dad over 80, Mum over 70 and a son who is visually impaired and has other disability so we need help. Ashvin answers our questions and is very kind. Today I’m so pleased when I use the computer now with confidence.”

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Posted 1 year ago

Hi Vaughn! We are so proud to know that Ashvin was able to help the whole household through his ability to answer your questions and his general kind attitude! We are so glad to know that you are now confident in your use of the computer! Thank you for the review.

Posted 1 year ago

“Ben fixed a tricky job (battery bloat!) without any fuss. Very quick and competent. Very pleased with his service and will use Geeks on Wheels again if/when needed.”

Helpful Report

Posted 1 year ago

Hi there! Thank you for sharing your experience with Ben! Battery bloating is something you want to sort out as soon as possible, so we are glad to hear you called us and got Ben to resolve the issue for you! We will be happy to help for any future tech troubles that may appear! Thank you for the review.

Posted 1 year ago

“Thank you very much and I am very pleased to have had Chance sort out my computer accounts and the realisation that my old computer was coming to an end...like me. I bought a new one and he happily came, even though held up with work, and saw the job through so I am up and running. A great young tech with a good personality who listened to my worries and had a plan of action, which he carried out superbly.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Geeks on Wheels! I was very pleased with how Chance sorted out your computer issues and made the transition to a new computer smooth and painless. It was wonderful to have someone who was willing to take the time to listen to your concerns and come up with a plan of action to ensure you were up and running quickly. I'm glad you had a great experience too!

Posted 1 year ago

“Amandeep was prompt and efficient. He was courteous and took time to explain the cause of our issues. Fixed all our problems.”

Helpful Report

Posted 1 year ago

Hi Kevin! Thank you for sharing your experience with Amandeep! We love to hear when our technicians are doing well, and knowing that he was able to fix all your problems and explain the issues clearly for you proves he is doing well! We will pass this onto Amandeep so he gets the credit he deserves! Thank you for the review.

Posted 1 year ago

“Always friendly and super helpful.”

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Posted 1 year ago

Hi Jay! Thank you for the 5-star review and feedback on our service!

Posted 1 year ago

“Vivek was very good. He explained things in a way we could understand. Our issues have been fixed and our time on the computer will be more rewarding because of that.”

Helpful Report

Posted 1 year ago

Hi Bryan! Thank you for the feedback on our technician Vivek! We always love knowing how our techs are doing, and it sounds like he's doing a great job! Being able to explain things well so that anyone with any level of tech knowledge can understand is a key skill for our technicians so it's great to know that Vivek can do this! Thank you for the review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,053 reviews