Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,053 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,053 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Pleasant and very helpful. Thoroughly satisfied with service.”

Helpful Report

Posted 1 year ago

Hi Teresa! Thank you for your feedback and review!

Posted 1 year ago

“Thank you for helping us online for FREE!! We lost internet connection and thought we needed to replace our modem, after purchasing a new one from another company we could not get all devices logged back in. Geeks on Wheels have an online chat option and it turned out we only needed to do a factory re set on our TV in the end! We had spent the best part of 2 hours at home trying to work out what was going on. Highly recommend.”

Helpful Report

Posted 1 year ago

Hi Amanda! We are proud to know that we were able to help recover your internet connection through our Free Online Chat! It's a great tool to help Kiwis save money on potentially easy fixes that they don't know about! Or even slightly more complicated fixes that we can guide you through in text form! Thank you for the 5-star review.

Posted 1 year ago

“JackM was very courteous and knowledgeable. Appreciated the prompt service.”

Helpful Report

Posted 1 year ago

Hi there! Thank you for sharing your experience with Jack and our service!

Posted 1 year ago

“I found Aaron to be very pleasant and lovely to have in our home. Very diligent and although a tricky fix has managed to get us going again. Computer wasn’t set up properly but he has now rectified that and checked all our files.”

Helpful Report

Posted 1 year ago

Hi Steve! It's great to hear that Aaron was a pleasure to have in your home! We always want techs that are both highly knowledgeable in tech and well-mannered! We're also proud to know that even though the computer wasn't 100% the first time he was able to come back and get the final things sorted! Thank you for the review.

Posted 1 year ago

“While being more expensive than I imagined I would never have solved the problem without the help of Geeks on Wheels, They arrived on time but could not complete the job on site so removed the case to head office and completed the work at head office”

Helpful Report

Posted 1 year ago

Hi Christopher! We're glad to hear that we were able to get the problem solved for you! Sometimes tech troubles are a bit bigger than what we can solve onsite, so we're happy to know we were able to take it offsite and get it all back in gear for you! Thank you for the review.

Posted 1 year ago

“Good service and good advice. Very happy.”

Helpful Report

Posted 1 year ago

Hi Kay! If you're happy, we're happy! Thank you for the review.

Posted 1 year ago

“We were very pleased with the service we received from AaronE today. He was patient,explained new procedures well,and was polite and considerate. I would recommend him.”

Helpful Report

Posted 1 year ago

Hi there Heather! If you're happy we're happy. We are so proud to know that Aaron was able to supply such a great experience for you, through his explanations, patience, and polite demeanor! Thank you for the feedback and review!

Posted 1 year ago

“Luke is a very patience, caring and understanding person. No question was a problem and and no problem was an issue”

Helpful Report

Posted 1 year ago

Hi Lorri! We are so proud to know that Luke was able to be such a great technician for you and your tech. We always want our technicians to be wonderful people who we can trust to go into the homes of Kiwis up and down the country, so knowing Luke is patient, caring and understanding is music to our ears! Thank you for the 5-star review.

Posted 1 year ago

“Sam was awesome to deal with and very knowledgeable. 5*”

Helpful Report

Posted 1 year ago

Hi there! Thank you for the feedback on our technician Sam and the 5-star review!

Posted 1 year ago

“Excellent service, the technician not only fixed the problems I'd called him out for, but identified others I'd just been putting up with and fixed them as well.”

Helpful Report

Posted 1 year ago

Hi Vera! Thank you for sharing your experience with our service! We are so proud to hear that you were able to get your problems resolved as well as finding other things that you've put up with, to make your computers run more efficiently and effectively! Thank you for the 5-star review!

Posted 1 year ago

“Awesome service can't fault them. Everything works ! Yay”

Helpful Report

Posted 1 year ago

Hi there! We're thrilled to know everything is working and you found our service awesome! Thank you for the review!

Posted 1 year ago

“Good job... very flexible on the time and location.”

Helpful Report

Posted 1 year ago

Hi Joseph! Thank you for the review and feedback on our service!

Posted 1 year ago

“Always a good support and give clear explanations.”

Helpful Report

Posted 1 year ago

Hi Laurel! Thank you for sharing your experiences with our services and the 5-star review!

Posted 1 year ago

“Professional, knowledgeable, friendly and patient! We trust your service and rely on your staff's expertise. Thank you for such great service.”

Helpful Report

Posted 1 year ago

Hi Lea! We are so thrilled to know you have trust in our service to be able to help you with your tech! We always aim to have staff that are highly knowledgable in tech but also great people to have in your house, so we are proud to know this is what you experience! Thank you for the review.

Posted 1 year ago

“Thank you Aaron. I want to express my gratitude for resolving my computer issues. Your assistance made the entire experience effortless on my part. I'm thrilled with my new computer; it's indeed 100 times faster, just as you promised. As a result, I am a very satisfied customer.”

Helpful Report

Posted 1 year ago

Hi Lynda! Thank you for sharing your experience with Aaron, and we will send your thanks to him, so he knows you appreciated your appointment! We are pleased to hear that he was able to help make your experience effortless, and supplied you a new computer that is performing as expected! Thank you for the review.

Posted 1 year ago

“Pleasant young man,explained what he was doing,sorted our problems”

Helpful Report

Posted 1 year ago

Hi Peta! Thank you for sharing your experience with our service and technician.

Posted 1 year ago

“Great Service fast response dealt with all out issues... signed up for the membership club Thanks”

Helpful Report

Posted 1 year ago

Hi Karen! We are thrilled to know that you got a fast response and that all your issues were dealt with! We hope you enjoy our Geek Plus club! Thank you for the review.

Posted 1 year ago

“I was able to get an appointment quickly after my laptop "died" suddenly - the women on the phone were excellent - and the technician, Tom, arrived on time. He was fast and efficient, carried out diagnostic tests and gave clear explanations, and I was really pleased with his work.”

Helpful Report

Posted 1 year ago

Hi Barbara! We are so proud to know both our call center staff and technician Tom was able to give such a great experience and service. It's great to see that Tom was able to give you a clear explanation of the diagnostic tests to work out why the laptop had died. Thank you for the review!

Posted 1 year ago

“As always, Ben arrives ready to work. He is an extremely intelligent and supportive member of your staff. As a result he is the technician I prefer to work with. He explains things in full. Hang on to him.”

Helpful Report

Posted 1 year ago

Hi Vicki! We are proud to know that Ben has been such a great technician for you, and is your preferred tech to work with! Being able to explain things clearly and effectively is an important skill for our technicians, so it's great to know that he can do that! Thank you for the review!

Posted 1 year ago

“Fantastic service from Jesse. Knowledgeable, helpful and friendly - a credit to the company.”

Helpful Report

Posted 1 year ago

Hi there! We are thrilled to hear you got such great service from Jesse! We will be sure to share this with him so he gets the credit he deserves! Thank you for the review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,053 reviews