Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,562 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,562 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“always polite & get onto the job at hand”

Helpful Report

Posted 5 years ago

Thanks Sharon, much appreciated!

Posted 5 years ago

“Not happy. Computer has no sound, can't open particular files and can't scan. Nice guy but have to get him back to do job again”

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Posted 5 years ago

Hi, really sorry to hear about this - our bookings should already be onto contacting you to set up a follow up appointment so we can get this sorted ASAP!

Posted 5 years ago

“Excellent knowledge and efficient service”

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Posted 5 years ago

Thanks Cathy, that's great to hear!

Posted 5 years ago

“I am absolutely delighted with the service Manny has provided. Very patient kind and helpful. Highly recommend him!”

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Posted 5 years ago

Great to hear Daniella, thanks for the feedback!

Posted 5 years ago

“Always get good service Thankyou.”

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Posted 5 years ago

Thanks Sue, always a pleasure!

Posted 5 years ago

“VERY COMPETENT AND HELPFUL”

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Posted 5 years ago

Cheers Duncan!

Posted 5 years ago

“Ben came today to transfer all my data etc. from my old smartphone to my new one. He did this perfectly. He also did some significant troubleshooting on my PC and everything's now totally fine. Ben was excellent to deal with and I would not hesitate to recommend Geeks - and Ben in particular - to others.”

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Posted 5 years ago

Wow great feedback to hear, thanks Charles!

Posted 5 years ago

“Excellent service.explained what was wrong very well. Made sure that I understood how to perform security and back-up procedures”

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Posted 5 years ago

Thats great to hear Kathleen, thanks for the feedback!

Posted 5 years ago

“Delighted with the service from the first contact which was on the chat. Really good about keeping to timescales and updating when running late etc which is so helpful. Sanju was pleasant to deal with and very patient with me and determined to get everything sorted. Worth every cent and I've now signed up to the annual arrangement. Really recommend.”

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Posted 5 years ago

Thanks for the great feedback Shiree! Will pass onto Sanju and the team

Posted 5 years ago

“Harry was great! Knowledgable and VERY patient. A really nice guy. Solved our problems quickly -tbh was doubtful that GoW could help after trying to sort issues with vodafone for a month - but you did! very grateful not to have kids complaining constantly about the wifi!”

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Posted 5 years ago

Thats great to hear Jane, thanks for the feedback - hope the kids enjoy the WiFi now!

Posted 5 years ago

“Peter fixed a technically difficult issue and provided valuable advice. Most impressed.”

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Posted 5 years ago

Thanks Noel that's great to hear!

Posted 5 years ago

“JP is a very skilled computer operator who has understanding for people wishing to become more computer focused.I only hope that when I want a Geek to help,it is always JP or Will.”

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Posted 5 years ago

Thanks Peter, will pass this onto JP and Will!

Posted 5 years ago

“Harry was very personable,understanding and knew what he was doing. Pamela”

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Posted 5 years ago

Thanks Pamela, will pass this onto Harry!

Posted 5 years ago

“Prompt,efficient service with professional advice and very good customer skills(Dan). Thank you+”

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Posted 5 years ago

Thanks Mike, will pass this onto Dan!

Posted 5 years ago

“Phillip was very helpful, courteous and punctual.”

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Posted 5 years ago

Thanks Barbara that's great to hear!

Posted 5 years ago

“Very prompt to attend to the problem I was having. Sam recommended a new laptop with more RAM (a course of action endorsed by the geek in my own family, who lives elsewhere) and this has now been installed. It was good to have Geeks take care of the whole process including transferring data. It was clear that Sam knew what he was doing and installing the new laptop went well apart from an inexplicable issue with Dropbox. I'm happy!”

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Posted 5 years ago

Thanks for the great feedback Priscilla! Enjoy your new laptop!

Posted 5 years ago

“Personable, knowledgeable. Explained each step & outlined possible courses of action.”

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Posted 5 years ago

Thanks Paulette, that's what we like to hear!

Posted 5 years ago

“Ben was very patient and helpful, listening to and answering my questions and concerns. Very efficient and also friendly - a good combination, bearing in mind that I am an older citizen!! If I need assistance in future, I would certainly request that Ben be the person to visit and assist me. - Thank you again Ben!!”

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Posted 5 years ago

Thanks for the great feedback Mary, really appreciated! Will pass this onto Ben

Posted 5 years ago

“Fantastic service, especially from Manny - thank you Manny for all your knowledge & patience.”

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Posted 5 years ago

No worries Judi, anytime! Thanks for the feedback

Posted 5 years ago

“Very organized and professional well worth trying if your completely stuck.”

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Posted 5 years ago

Great feedback Neil, thanks very much!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,562 reviews