Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,562 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,562 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Dan did a great job. He was on time and was very helpful in solving my problems.”

Helpful Report

Posted 5 years ago

Thanks Margaret, great to hear!

Posted 5 years ago

“Excellent service, problem solved within an hour and working well.”

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Posted 5 years ago

Thanks for the feedback Michael, great to hear!

Posted 5 years ago

“Michael was excellent, he explained everything clearly and was friendly and helpful.”

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Posted 5 years ago

Thanks Kerry!

Posted 5 years ago

“I was impressed with Glen who sorted out difficulties using simple language, spoke clearly answered my convoluted questions without condescension. He was very presentable, respectful and my computer going well. Thank you Glen.”

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Posted 5 years ago

Thanks Catherine! Appreciate the great feedback!

Posted 5 years ago

“Effective Efficient Quality Service”

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Posted 5 years ago

Cheers Donald!

Posted 5 years ago

“jacob was very helpful and willing to provide extra information too, as well as sorting the problems.”

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Posted 5 years ago

Thanks Hugh, glad to hear it!

Posted 5 years ago

“GJ intelligently analyzed our muddled concerns and addressed these fluently and carefully. Excellent service. Thank you for the gold card reduction. The fee was very fair indeed. Sorry I could not pay on the spot....the bank number we had stored has been updated now.”

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Posted 5 years ago

Thanks Dee, much appreciated!

Posted 5 years ago

“Prompt, reliable, considerate and professional service over the upgrading of systems on my apple laptop for a reasonable price given that I am now a pensioner. Thanks very much.”

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Posted 5 years ago

Thanks Virginia that's great to hear, enjoy your upgraded laptop!

Posted 5 years ago

“I had Ben come out to sort out an internet installation problem. He arrived on time and unlike some he was in no rush to get rid of the job and move on to the next, which I appreciated. There were a number of interrelated issues which he addressed with patience and goodwill. He is well suited to this customer related work, as he works in a genuine low key and friendly fashion. His technical skills are first class as I get the distinct impression that nothing was beyond his ability. I would be happy to recommend Ben and Geeks on Wheels to everyone. Thanks - Brian”

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Posted 5 years ago

Thanks Brian, that's great feedback to hear! Will pass this onto Ben!

Posted 5 years ago

“Geeks with their expertise are efficient, understanding and patient with their time, explanations and fixing the problems. Thank you”

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Posted 5 years ago

Thanks for the feedback Dayle, much appreciated!

Posted 5 years ago

“PaulB was very helpful and understandable. I'm hopeless on computers but got on board thanks to Paul's easy to follow manner. Much appreciated and highly recommended.”

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Posted 5 years ago

Thanks Harry! Great to hear!

Posted 5 years ago

“As always, a really fruitful session with Reuben; he got a lot done in the hour and solved a number of problems that have frustrated us. as usual with great good nature and patience.”

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Posted 5 years ago

Wow great feedback Jim, will pass this onto Reuben, thanks very much!

Posted 5 years ago

“Christoff very very helpful and great at explaining different things that we needed to know.”

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Posted 5 years ago

Thats great to hear Pauline, thanks for the feedback!

Posted 5 years ago

“Hi Ryan is always friendly, obliging & efficient. Yesterday he worked on the computer photos. I was in Kaikoura for the weekend & was able to send a couple of Whale Watch photos yesterday. Unfortunately doesn't work today through share/email. Daphne”

Helpful Report

Posted 5 years ago

Hi Daphne, thanks for getting in touch - We'll make sure Ryan follows up!

Posted 5 years ago

“Ben H was terrific today - he was clear and concise and helped to explain the logic behind his solution to our problem.”

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Posted 5 years ago

Thanks Gino, great to hear!

Posted 5 years ago

“Brilliant. Saved my life!!”

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Posted 5 years ago

“Sam has been very helpful”

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Posted 5 years ago

Thanks Alan!

Posted 5 years ago

“I was most imprest with jp, as our retirement village is nearly on lockdown and jp did everything I wanted him to do”

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Posted 5 years ago

Thanks Kay, great to hear!

Posted 5 years ago

“did learn a frew bits but did not get the usual as done in past general check up of computers to find and remedy found issues, only focused on my noted items which are normally done as part of that general checking. unfortunately I could not hear properly or understand all of what this young person said, as did not speak clearly or in simple language for me to fully understand without repeated comments. I found the previous person better, but realise he has left. also dissapointed the system etc did not know the difference between wilson st in waihi and wilson rd in waihi beach, they are different towns and needed to be looked at and read properly by whoever set up the appointment etc.”

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Posted 5 years ago

Hi Bob, thanks for your feedback, really appreciate it. Our GM will be in touch directly to discuss further with you but in the meantime, we have solved the address issue you mentioned, thanks for bringing that to our attention 👍

Posted 5 years ago

“Val came at short notice this afternoon and as usual fixed several problems on my computer which had been distressing me. He was his usual cheerful and highly competent self and immediately diagnosed what was wrong and checked the accuracy of his corrections. I feel confident that I have received the very best service. Jane Dunn”

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Posted 5 years ago

Wow great feedback Jane, thanks very much! Will pass this onto Val 👍

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,562 reviews