Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,562 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,562 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent knowledge”

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Posted 5 years ago

Thanks Jim!

Posted 5 years ago

“Completed as requested”

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Posted 5 years ago

Cheers Robert

Posted 5 years ago

“Excellent Knowledgeable and friendly service.”

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Posted 5 years ago

Thanks Pamela!

Posted 5 years ago

“Very impressed with the service”

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Posted 5 years ago

Thanks Melissa!

Posted 5 years ago

“Have used GoW for many years and always return to them for best service and cost and talented technicians”

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Posted 5 years ago

Thanks for the great feedback!

Posted 5 years ago

“Ben came on time and fixed up a few glitches on my laptop quickly and professionally. He was knowledgeable and also a really nice guy. Very helpful and proactive. Great communicator. Thanks Ben.”

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Posted 5 years ago

No worries Barbara! Thanks for the great feedback will pass it along to Ben

Posted 5 years ago

“Yuri was excellent this morning resolving what turned out to be a number of complex issues internet, printing and updating issues. We hacve asked him for his email address and next time we need the Geeks service will will be asking for him by name.”

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Posted 5 years ago

Thats great to hear Paul, thanks for the great feedback!

Posted 5 years ago

“Manny went out of his way to sort out my problems - he was very helpful and professional. i would highly recommend him to other clients.”

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Posted 5 years ago

Great feedback to hear, thanks Beulah!

Posted 5 years ago

“DanJ arrived on time and fixed the problem in under 2 hours. Dan explained that my Dell 8500 XPS was subject to faults common to aging computers, as he did on a previous servicing visit ... but persisted and solved the problem. Since Dan's visit, my computer has failed again but I was able to restore myself using the same procedure Dan used last week.”

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Posted 5 years ago

Thanks Paul, glad you got the problem resolved, its always great to hear of the technical knowledge being passed on!

Posted 5 years ago

“I have been using Geeks on Wheels for many years now and always find them punctual, friendly, and very professional.”

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Posted 5 years ago

Thanks Jane!

Posted 5 years ago

“After more than 2 hrs, I am still no further ahead than when I contacted you. My surface still doesn't work on a 4k monitor, and now wont complete the upgrade. Discussed back ups but didn't resolve, as per the networking. Suggested giving you surface to reinstall windows, but no costs discussed and no guarantees. It would be more cost effective to buy a new machine.”

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Posted 5 years ago

Hi Steve, sorry to hear about this - We can have the technician get back in touch to discuss those costs and possible options - it looks like the appointment was left in progress waiting for an update to finish, I presume from this message that this didn't resolve the issue? We understand it can be frustrating when there isn't a silver bullet approach to the issues you are experiencing!

Posted 5 years ago

“Polite hard working and focused”

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Posted 5 years ago

Thanks Greg!

Posted 5 years ago

“Geeks on Wheels always deliver exceptional service no matter what they have to do. Well done once again.”

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Posted 5 years ago

Thanks Brian, as always its our pleasure!

Posted 5 years ago

“Excellent service today by Armon. I got all my issues addressed, and even some others that I hadn't anticipated. As always, Geeks is just phenomenal. Your employees are highly skilled, easy to communicate with, and provide an much needed service. Where would I be without you?! Thanks again especially to Armon, who was fantastic!!!!”

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Posted 5 years ago

Wow thanks for the great feedback Mary, will pass onto Armon on the team!

Posted 5 years ago

“Businesses like, using the hour well for client, identifying additional device needs, although costly if too much emphasis on client buying additional devices or functions”

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Posted 5 years ago

Thanks for the feedback Janet, much appreciated!

Posted 5 years ago

“Very professional, worked at pace and anticipated my needs. Highly recommended”

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Posted 5 years ago

Thanks Karen! Great to hear

Posted 5 years ago

“Was on time, assessed situation very quickly and provided clear, competent advice on a path forward. Presented well and confident - easily relatable, and knowledgeable. Will engage again.”

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Posted 5 years ago

Thanks very much!

Posted 5 years ago

“Benjamin was so great , very helpful and friendly and was amazing with our 12 year old son. Couldn’t recommend him highly enough ..”

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Posted 5 years ago

Thats great to hear Katie, thanks for the feedback!

Posted 5 years ago

“Great service. Phillip was excellent. Many thanks”

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Posted 5 years ago

No problem Roger!

Posted 5 years ago

“Paul was rarely good. He explained every thing to me as he went along. Very patient with me. Excellent job well done.”

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Posted 5 years ago

Hi Gaylene, thanks for the great feedback!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,562 reviews