Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,577 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“CallumB was very efficient and effective in solving the problem and proving an additional facility to solve the problem in the future. Very good service.”

Helpful Report

Posted 4 years ago

Hi Win. It’s great to hear you rate our service so highly. We work really hard to offer the BEST customer experience so thank you for your feedback. Callum will be thrilled to hear your kind words.

Posted 4 years ago

“Superb service once again from Geeks on Wheels.Call service very helpful and easy to deal with.Many thanks once again from Donavan who sorted our problems efficiently and pleasantly.Many Thanks Jan And Richard Jerram”

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Posted 4 years ago

Hi Jan and Richard. Thank you. Satisfied customers mean so much to us. It’s awesome to be able to help. We’ll pass on your kind words to Donavan. He will be thrilled. Thanks again!

Posted 4 years ago

“Prompt. Polite. And patient.”

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Posted 4 years ago

Thank you for the feedback, Mary-Jane!

Posted 4 years ago

“Every time I use Geeks the service gets better and better. Please give my thanks to PJ for continuing that professional service and politeness to me. Warm regards Shar Miles”

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Posted 4 years ago

Hi Shar. Thank you for the great review! This review made our day. Glad to hear all your appointments went so well. We’re so pleased you rated JP’s work. We’ll let him know. Thanks again!

Posted 4 years ago

“We had great service”

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Posted 4 years ago

Hi Neil. Thank you for the 5-star review!

Posted 4 years ago

“Lovely representative of the company. Job done quickly. All good.”

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Posted 4 years ago

Thank you Kerry!

Posted 4 years ago

“I had to get a new computer and the technician came and set up transfer of data. This was far more economical than set rate offered by one retailer.”

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Posted 4 years ago

Hi Petrina. We’re thrilled to get such positive feedback. We pride ourselves on providing a great efficient service. Thank you!

Posted 4 years ago

“Tricky issue solved in an hour plus helping with other IT related questions. Highly recommend!”

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Posted 4 years ago

Hi Sanel. GREAT feedback and thank you!

Posted 4 years ago

“Great service by Weonsuk, always a pleasure having him in our house Phil and Maggie”

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Posted 4 years ago

Hi Phil and Maggie. We are really grateful for your feedback. We’re looking forward to the next time we can help you. Thank you!

Posted 4 years ago

“Excellent friendly service”

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Posted 4 years ago

Thanks, Nigel!

Posted 4 years ago

“Helpful and comprehensive. Worked through my list of issues and made every effort to help me understand action being taken or recomended.”

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Posted 4 years ago

Hi Ross. Your positive experience reaffirms our focus on customer satisfaction. Glad we could help with all your issues. Thank you for the feedback!

Posted 4 years ago

“Michael was personal, friendly, quick, thorough and successful in problem solving our account issues. His manner is very reassuring, his multifunctioning obvious, his charm genuine and real.”

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Posted 4 years ago

Hi Peter. It’s incredibly satisfying to get such great feedback. We’ve passed this feedback onto Michael as it’s important he gets recognition for a job well done. Thanks for the great review!

Posted 4 years ago

“Very professional and knowledgeable. I had a motherboard and chip replacement and I am 100% satisfied with the result and the cost.”

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Posted 4 years ago

Hi Hans. It’s great to hear you rate our service so highly. We work really hard to offer the BEST customer experience so thank you for your feedback.

Posted 4 years ago

“We have found Geeks on Wheels helpful prompt and reliable”

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Posted 4 years ago

Thanks for the great review!

Posted 4 years ago

“Fantastic support and service .Michael was AWESOME and explained multiple aspects of how I could facilitate safer use of my computer”

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Posted 4 years ago

Hi Karen. We’re pleased you had such a great experience. We’ve passed this feedback onto Michael as it’s important he gets recognition for a job well done. Thanks!

Posted 4 years ago

“Very helpful and friendly service.”

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Posted 4 years ago

Thank you for the 5-star review, Richard!

Posted 4 years ago

“Very helpful, knowledgeable and explained everything that he needed to do, was doing and why.”

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Posted 4 years ago

Good to hear you had such a positive experience, Jo. Thank you for the feedback!

Posted 4 years ago

“Not satisfied with progress up to the 7th November. Vodafone Geeks service delivery arrangements should become an isdue for the customer.if there is a problem with the equipment supplied by Vodafone tslk to Vodafone”

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Posted 4 years ago

Hi Christopher. We work really hard to offer the best customer experience so while we are obviously disappointed, thank you for your feedback. It sounds like there has been some confusion between Vodafone and ourselves in this case. After talking to you today, we have discounted your appointment due to this confusion and if you would like to further discuss the outcome feel free to contact us on 0800 424335 and ask to talk to AndyP.

Posted 4 years ago

“Arrived on time introduced himself, explained everything he was doing in a way I could understand offered me advice on anti virus software. Was polite and respectful.”

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Posted 4 years ago

Hi Joanne. Thank you for the great review! It’s awesome to be able to help keep you protected. Our technicians really value positive feedback. We’re hopeful we can help you again sometime in the future.

Posted 4 years ago

“Paul was very helpful He set us up to the live streaming of my wifes mothers funeral service in Perth West Australia.We were able to see it on our large tv many thanks to Paul”

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Posted 4 years ago

Hi Kevin. Thank you. Satisfied customers mean so much to us. Great to hear we were able to set up your TV to show the service. Paul will be delighted with your feedback. We'll let him know. Thanks again!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,577 reviews