Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,067 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,067 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Jason was super duper superb. Not only did he come to my hospital bed, to help me, he did it with humour that was much appreciated and was patient with nurses coming in and out. A1t”

Helpful Report

Posted 2 years ago

Hi Diane! Thank you for sharing your experience with our technician. We recognize that tech issues can occur in any situation so being able to go anywhere we can is important, and we are happy to do it to the best of our abilities, and we're thrilled to hear his humor helped with the job. Thank you again for the review.

Posted 2 years ago

“Efficient, polite and a huge help. Highly recommend.”

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Posted 2 years ago

Hi there! We're stoked to hear we were able to be a huge help! Thank you for the review.

Posted 2 years ago

“A top performance of multiple tasks”

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Posted 2 years ago

Hi Graham! Thank you for the 5-star review!

Posted 2 years ago

“I'm very appreciative of the helpful service completed today by Sameera who was thorough and resolved the problems.”

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Posted 2 years ago

Hi there! Thank you for sharing your experience with Sameera! We're proud to hear he helped sort out your tech troubles and we will let him know you appreciate his work! Thank you for the review!

Posted 2 years ago

“Geeks are always good, and Sameera was great. He fixed my problem promptly, and in the short time since he left its remained fixed. Thanks again for a good job well done. Shar Miles”

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Posted 2 years ago

Hi Shar! We are so happy that Sameera was a great technician for you! It's important to make sure that the problems are going to be fixed in the long run, because nothing is worse than it coming back! Thank you for the review.

Posted 2 years ago

“Fast and efficient. As is the computer he tuned up”

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Posted 2 years ago

Hi Pep! We are glad to hear that you're computer is now all tuned up and fast and efficient! Thank you for the review.

Posted 2 years ago

“We found Josh to be an excellent computer expert who is very quick at what he does and takes the time to explain the things we need to know.”

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Posted 2 years ago

Hi John! One thing that is important to us is getting technicians who know their stuff, so hearing that Josh is one of those technicians is great! We will be sure to share this feedback with him so he gets recognition for his hard work! Thank you for the review.

Posted 2 years ago

“Very helpful, Very polite, would have no hesitation recommending Sashika. Cheers.”

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Posted 2 years ago

Hi Lawrence! Thank you for sharing your experience with Sashika. We always want our technicians to have a good character so that we know they will be good within the house of all Kiwis across the country! Thank you for the review.

Posted 2 years ago

“I questioned whether I could have a go at the job myself but was immediately glad I called Geeks on Wheels. They knew what they were doing from the moment they turned up and took into account so many things I hadn’t thought of. The finished result was top notch.. very pleased”

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Posted 2 years ago

Hey Matt! We're so happy to hear that you found us top-notch! We work hard to ensure that we get everything sorted for you, even things you may not even know or have thought of, so we are pleased to hear you recognize this! Thank you for this stellar review!

Posted 2 years ago

“Showed up on time, nice guy, knew his stuff. Great service”

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Posted 2 years ago

Hi Ian! We are so thrilled to hear you found our tech a nice guy who knew his stuff. We're proud to hear he represented us well! Thank you for the review.

Posted 2 years ago

“Geeks always helpful & reliable. Daphne”

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Posted 2 years ago

Hi Daphne! Thank you for the 5-star review and generous compliments on our service!

Posted 2 years ago

“Excellent Geek, knowledgeable, efficient and friendly.”

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Posted 2 years ago

Hi May! Thank you for the 5-star review and for sharing some great qualities you experienced!

Posted 2 years ago

“Maddy was awesome very helpful great person”

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Posted 2 years ago

Hi Grace! Thank you for the review! We will pass this feedback onto Maddy!

Posted 2 years ago

“Love that you take the time to teach/update me on things I don't fully understand, and the skills to sync my phone ipad and computer.”

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Posted 2 years ago

Hi Janis! Thank you for the feedback! We always think it's important that our customers are upskilled in the use of their tech so they can get the most out of it, so it's great to hear that you value this as it reaffirms our strategies. Thank you for the review!

Posted 2 years ago

“Sashika was very good in communicating what the problems were, lovely young man. Fixed the issue and also advised on upgrading our wifi”

Helpful Report

Posted 2 years ago

Hi Elaine! We always love to hear back from our customers! We are proud to hear that Sashika was a great asset to you in resolving your tech troubles. If you ever need further help with your tech, feel free to give us a call!

Posted 2 years ago

“Thanks for sending Kieran to help with my computer/printer connection. He was very professional and helpful.”

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Posted 2 years ago

Hi Monique, it's great to hear that Kieran was a great asset to you for you getting your printer working with your computer! We will pass this onto him. Thank you for the 5 stars!

Posted 2 years ago

“Booking appointment was seamless and no fuss. Instructions to call before Geek was due to arrive, this was done excellent Geek was professional and answered all questions asked and gave good easy to follow explaination”

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Posted 2 years ago

Hi Karilyn! Thank you for sharing your experience! We put a big focus on clear communication throughout your whole Geeks experience! From the first call, to clear explanations from our technicians, we appreciate that you recognize this as this reaffirms our focus! Thank you for the review.

Posted 2 years ago

“Excellent service, very happy”

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Posted 2 years ago

Hi Lynette! Thank you for the 5-star review!

Posted 2 years ago

“Vaughn was on time, very knowledgeable, and did the job required in good time and to the highest of standards. I would have no reservations about using him in the future.”

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Posted 2 years ago

Hi Tim! We always love hearing feedback from our customers! It's great to hear that you've had such a great experience with Vaughan, he certainly has great standards that he makes sure he achieves for his customers! If you ever have future tech troubles, we are happy to help!

Posted 2 years ago

“Vaughn visited me today and very quickly repaired my computer. He is totally professional and very easy to understand and get along with. I would thoroughly recommend him to anybody with tech problems. Absolutely brilliant.”

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Posted 2 years ago

Hi Dave! We are thrilled to hear that Vaughan was such a great asset to you in getting your computer repaired! We will pass this on to Vaughan so he gets the recognition he deserves. Thank you for the brilliant review!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,067 reviews