Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,928 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your consultant Lafi, was professional and sorted out my problem quickly. I have utilised G on W before and found your service excellent.”

Helpful Report

Posted 2 years ago

Hey Sandra! We're thrilled to hear that Lafi was such a great technician for you! We always want to have great techs who have the tech knowledge to boot! We are proud to hear you have found a continuous set of good experiences with us and we hope to bring more and more!

Posted 2 years ago

“Fantastic service quick and professional.”

Helpful Report

Posted 2 years ago

Hi Campbell! We're so glad we were able to offer a fantastic service for you because it reaffirms our strategy of customers first! Thank you so much for the review.

Posted 2 years ago

“Lovely technician, very pleasant to deal with, had problems fixed for me. All up and running now. Margaret”

Helpful Report

Posted 2 years ago

Hi there Margaret! Thank you for sharing your experience with your technician! We're glad to hear that they were great to deal with and were able to resolve your problems, having techs who are able to instill confidence in their work is so important to us! Thank you again for the 5-star review!

Posted 2 years ago

“Very pleased with efficiency of Alex, Geeks on Wheels technician. All computer requirements were set up perfectly .”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating! We're very pleased to hear that Alex was able to provide you with excellent service. We strive to provide excellent service, so your feedback is very much appreciated. Thank you again!

Posted 2 years ago

“Thank you from coming and solving my problem. Now we have smooth Wi-Fi on the second floor of our home.”

Helpful Report

Posted 2 years ago

Hey Alexander! We're so glad to hear we were able to resolve your Wi-Fi throughout your house and get it up and running well on the second floor! Thank you for leaving this review and we are more than happy to come help again if any other tech issues arise!

Posted 2 years ago

“Very happy to have Geeks sort out and install my new printer. As always excellent, reliable service, thank you.”

Helpful Report

Posted 2 years ago

Hi Joseline! We're so glad to hear you enjoy our technician's visit! We are always happy to help set up anyone's tech and offer great service along side!

Posted 2 years ago

“Excellent knowledge, efficient and very helpful, good communication skills 🙂”

Helpful Report

Posted 2 years ago

Hi Julie! Thank you for the review! We love to make sure our customers are satisfied and so offering good communication with top knowledge is important to us to give that top-notch service we love to offer!

Posted 2 years ago

“Polite & most helpful geek who undertook not only to solve my routine computer & mob phone problems but to do a rather tricky installation & tuning of a new Denon internet radio. Highly recommended.”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words and 5 star rating, Peter! We are so glad that you had a positive experience with our technician. It is wonderful to hear that we were able to help you with your computer and mobile phone problems, as well as the installation and setup of your new Denon radio. We really appreciate your positive review!

Posted 2 years ago

“Sam shared information in a manner I understood, as well as displaying patience with my at times vague responses! Really rate 'Geekes' service, cheers!”

Helpful Report

Posted 2 years ago

Thank you Jim for your 5 star rating! I'm glad that Sam was able to provide the information you needed in such an understandable way and also show you patience. Thanks again for your review!

Posted 2 years ago

“Warm and friendly.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating! We are thrilled that you found our service friendly!

Posted 2 years ago

“Extremely competent and pleasant. No job was too much trouble for the technician”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating! We are so delighted to hear that you found our technician both extremely competent and pleasant! Thank you for letting us know that no job was too much trouble for them. We hope you have a great day further!

Posted 2 years ago

“great service from the phone call to completed job”

Helpful Report

Posted 2 years ago

Thank you so much, Jenny, for your 5 star rating! We are so glad to know that you had great service from the phone call to the completed job. We appreciate your kind words and your patronage!

Posted 2 years ago

“I had a major problem with Microsoft as I use Office on my Apple and they kept blocking areas of access Including my printer All was sorted tho it was highly complex Very grateful to Alex J as no one else had been able to do it over the years!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Geeks on Wheels! We are thrilled to hear that Alex J was able to help you with the complex problem you faced with Office on your Apple and access to your printer. We are grateful for your trust and are glad to hear that the issue was resolved to your satisfaction.

Posted 2 years ago

“Chris was great and very patient in setting up a new App for me”

Helpful Report

Posted 2 years ago

Thank you so much Greg for your 5 star rating of Geeks on Wheels! It's great to hear that Chris was great and very patient in setting up a new App for you. We really appreciate hearing your compliments!

Posted 2 years ago

“Very helpful and sorted out my problem fast”

Helpful Report

Posted 2 years ago

Thank you, Karl, for the outstanding 5 star rating of Geeks on Wheels! We are so pleased to know that our services have provided you with a positive experience and have been very helpful. We really appreciate the feedback you gave indicating that we sorted out your problem fast. Thank you, once again, for your heartfelt review!

Posted 2 years ago

“Helpfull and knowledgeable First class keep up the good work!”

Helpful Report

Posted 2 years ago

Thank you so much, Kathryn, for the 5 star rating! "Helpful and knowledgeable - first class, keep up the good work!" It's these sorts of reviews that keep us motivated to continue our work. Thank you again!

Posted 2 years ago

“An excellent service. The issues we raised were addressed, resolved and explained in a clear and precise manner.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us such a great review, Ray. We are so glad to hear that you found our service to be excellent and that all of your tech issues were address properly!

Posted 2 years ago

“Good Morning, Lafi was great to deal with. He is a very pleasant young man.”

Helpful Report

Posted 2 years ago

Thank you, Bev! We are thrilled to hear that your experience with Lafi was great and that he was very pleasant. We strive to always provide the best customer service, and your kind words are appreciated! Have a great day!

Posted 2 years ago

“Chris was on time, very efficient, and a pleasure to deal with.”

Helpful Report

Posted 2 years ago

Thanks for the 5 star rating Jock! We're so glad that Chris was able to help you out and that you had a great experience. We appreciate your feedback and are so glad to hear that he was on time, efficient, and a pleasure to deal with. Thank you, again, for your positive review!

Posted 2 years ago

“Following a very prompt phone call & action to a less than satisfactory visit I will definitely change my opinion on the service. It is very obvious that this company not only really listens to the customer opinion but also acts on it to ensure the customer is sorted. I really appreciated this service & will use again if I need help”

Helpful Report

Posted 2 years ago

Hi Pamela, Thank you for taking the time to share your experience with Geeks on Wheels. We certainly apologize for the difficulty you experienced during your service. We understand how inconvenient and disappointing it can be to have tech issues and not have them fixed properly. We are sorry that our technician was unprepared to help you with your issue with the printer. We assure you this isn't the outcome we expect in our appointments and we will be reaching out to you in order to come to a resolution regarding this issue. We hope you will give us a chance to make up for this experience and provide you with a better one. Thank you for your valuable feedback.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,928 reviews