Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,357 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,357 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am thoroughly satisfied with the service provided by your very friendly technician, Chance. He understood the issues I was having, accessed additional support as required and communicated with me in words I could understand throughout the service.”

Helpful Report

Posted 2 years ago

Hi Grant! It's great to hear that Chance was able to give you such a great experience. We are especially glad to hear he was able to help without using any tech jargon, as we hate it as much as you do! We think it's important to clearly communicate so our customers are aware all the time what's happening with their devices. Thank you for the review!

Posted 2 years ago

“Julianne was very pleasant to deal with and listened to an old man who doesn't understand computers try to explain the problems.”

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Posted 2 years ago

Hi Wayne! Thank you for sharing your experiences with Julianne! We always love to hear how our customers find their work that was completed. We also are proud to know that she was able to help you through understanding the problems at hand, as we understand that sometimes tech can be scary and hard to understand. Thank you again for the review!

Posted 2 years ago

“Very helpful Prompt arrival and very efficient as Julianne dealt with problems and sorted them out. We would be happy to use her help again if we needed i.”

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Posted 2 years ago

Hi there! Thank you for sharing your feedback on our service, and of Julianne's appointment! We are thrilled to hear she was able to help you with your tech troubles efficiently and that everything was sorted out! If you do ever want further help with any tech troubles, give us a call!

Posted 2 years ago

“Geeks on Wheels provides a fantastic service with their assistance with advice and guidance in the use of my desk top computer.”

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Posted 2 years ago

Hi Alex! We are thrilled to hear you find our service fantastic! We always want to be able to upskill our customers in the use of their devices, so it's great to hear you appreciated the guidance and advice we supplied to help with that! Thank you for the review.

Posted 2 years ago

“What can I say except 'WOW'. I have had two occasions to use your company, and delighted both times.”

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Posted 2 years ago

Hi Eileen! WOW is certainly a great reaction and it fills us with pride to know that's your feeling using our service! We always aim to give great service and hopefully can continue to give the WOW factor every future visit you have!

Posted 2 years ago

“Barnaby was so patient and was able to fix issues I have been having with some of my apps for quite some time He also explained the changes he was making so I knew what to do. This is the second time we have had Barnaby come to our place and on both occasions his work has been excellent.”

Helpful Report

Posted 2 years ago

Hi Glenda! Thank you for sharing your experiences with Barnaby! We are so proud to hear that he was able to help you again with your tech troubles and continued to bring excellent work! We will pass on your praise to him so he knows you appreciate the job well done! Thank you again for the review!

Posted 2 years ago

“Tom was very patient and polite with me - an elderly technophobe - and sorted out my problems in an efficient manner with good explanations and advice”

Helpful Report

Posted 2 years ago

Hi there! We are so proud to hear that Tom was able to help you through your tech troubles! We certainly understand how complicated and frustrating tech can be so we definitely make sure our technicians take time and have patience because everyone is at a different knowledge with tech! Thank you for the 5-star review, and if you ever need further help, feel free to give us a call!

Posted 2 years ago

“Josh very helpful, great service!!!”

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Posted 2 years ago

Hi Janice! Thank you for sharing your feedback on Josh! If you ever need further help with any tech troubles, please give us a call!

Posted 2 years ago

“Josh's help was fantastic, very knowledgeable and helpful :-)”

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Posted 2 years ago

Hi Agata! We are so proud to hear your feedback on Josh's recent visit! We will pass this on so he gets the recognition he deserves!

Posted 2 years ago

“Very pleasant helpful young man who worked efficiently and explained what he was doing.”

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Posted 2 years ago

Hey Marlene! We are so happy to hear you found our technician a very pleasant helpful young man! Thank you for the 5 stars!

Posted 2 years ago

“Great service, efficient and effective.”

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Posted 2 years ago

Hi Cheryl! Thank you for the 5-star review and wonderful feedback of our service!

Posted 2 years ago

“Jesse was very thorough and professional.”

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Posted 2 years ago

Hi Marg! We are glad to hear Jesse was such a great tech! Thank you for the review!

Posted 2 years ago

“Anthony C was always polite and respectful.He did an excellent job ,and made sure I was satisfied with the end result .I would certainly recommend him”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the review of Anthony's service! We certainly agree that he is a great technician with a great work ethic. We are proud to know that he was able to give satisfying results. If you ever have further tech troubles, please give us a call!

Posted 2 years ago

“A very polite and knowledgeable young lady ,nothing was a problem .”

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Posted 2 years ago

Hi Gavin! It's great to hear you had no problems with our service! We always aim to get great technicians who are able to provide great service and it sounds like your technician was able to do this! Thank you for the review!

Posted 2 years ago

“Excellent service! Ross set up and reconfigured my computer, and I now have full functionality and security across all devices. Also provided a very informed tutorial on new tools.”

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Posted 2 years ago

Hi Noeleen! Thank you for your feedback on Ross' service! We always love to hear from customers about their experience, and we're proud to hear that your computer is now all set up to have full functionality and more importantly security!! Thank you again for the review!

Posted 2 years ago

“Chris is caring and helpful and he explains everything in detail. And here is a photo of my camera.”

Geeks on Wheels 5 star review on 3rd August 2023

Helpful Report

Posted 2 years ago

Hi Teresa! Your camera is looking great, surveying your front yard! We will let Chris know you left such great feedback and that you appreciated his help! Thank you for the review.

Posted 2 years ago

“Excellent service from Regan.i”

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Posted 2 years ago

Hi Warren! Thank you for sharing some feedback for Regan! We appreciate the review!

Posted 2 years ago

“Ross was a great help and sorted out our problems quickly. We spoke to him about the Geeks membership that entails one free appraisal each year of our computers. Can you please advise what is needed to enable this to happen? He also told us that that would give us discounts on callouts.”

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Posted 2 years ago

Hi Warren! We are thrilled to hear that Ross was able to get your tech troubles sorted out nice and quickly! We will get Ross to contact you and discuss the Geek+ membership further!

Posted 2 years ago

“Regan cleared up issues with my computer - so efficient and personable, will recommend this service to anyone. Thanks”

Helpful Report

Posted 2 years ago

Hi Maureen! We are so glad to hear that Regan was able to help you with your computer, and getting things up and running smoothly! Regan is certainly a great tech and loves to help her customers! Thank you for the recommendations and the 5-star review!

Posted 2 years ago

“Barnaby came in briefly this morning to connect my printer to iPad and cell/ ph. James had been here end of last month, did a great job on reinstating my units following fibre installation in home, thanks boys”

Helpful Report

Posted 2 years ago

Hi Judy! We are glad that Barnaby was able to come in and get your iPad and phone printing to your printer after James' visit! We are also glad that James was able to get all your devices going after changing over to a fibre connection! Thank you for the review!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,357 reviews