Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,577 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Friendly and excellent service. Very helpful technican”

Helpful Report

Posted 2 years ago

Hi Randall! Thank you for the great feedback! We're proud to know our technician was able to help with your tech troubles and get you up and running! Thank you again for the 5-star review!

Posted 2 years ago

“Anthony provided an excellent service”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the 5-star review and feedback on Anthony regarding your most recent appointment!

Posted 2 years ago

“I gave Jessie 5 stars because he successfully completed my new laptop setup in a technically skilled, knowledgeable, professional and respectful manner. He expertly facilitated the off-site transfer of all data/software my from old laptop and he fine-tuned the laptop systems etc to meet my individual needs. It was a pleasure to do business with him.”

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Posted 2 years ago

Hi Joy! We are so thrilled to know that Jesse was able to give you such an incredible experience! We always want to have the best technicians to give our customers the best experience possible, and a big part of that is having great tech knowledge and a great manner about them! We are so pleased to know he was able to get your data all brought across from your old laptop and got your new laptop fine-tuned! Thank you for the great review.

Posted 2 years ago

“Excellent service thank you:)”

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Posted 2 years ago

Hi Shirley! Thank you for the 5-star review!

Posted 2 years ago

“We have nothing but praise for Teagan. She listened to what we as an aging couple needed, she responded to our needs courteously and professionally and we felt like we were respected throughout the process. Tegan worked very slowly and methodically as she was working through explaining things in a step-wise process allowing me time to write some notes. We hope that Teagan is able to attend our needs going forward with further needs as they arise. Thank you very much Teagan...you are awesome. Geeks should be proud to have you as part of their team.”

Helpful Report

Posted 2 years ago

Hi Marie! We are so thrilled to hear our technician was able to provide you with such a great couple experience! We always want to provide great service through clear explanations, and note-taking so that our customers understand everything that's happening and can be upskilled on their tech usage! We are absolutely proud to know your appointment went so well, and if you ever need further tech support feel free to give us a call! Thank you for the review!

Posted 2 years ago

“would highly recommend they were very helpful”

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Posted 2 years ago

Hi Tracy! We are thrilled to hear we were able to help you get back up and running with your tech! We also greatly appreciate the recommendations! Thank you for the great review!

Posted 2 years ago

“Great service. Pleasant and polite technician.”

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Posted 2 years ago

Hi there! Thank you for the great feedback on our service and our technician!

Posted 2 years ago

“Excellent service and Sashika answered all my questions in a way that made it understandable to this " non Geek "”

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Posted 2 years ago

Hi Grant! We are thrilled to hear that Sashika was able to help you with all your questions and help you understand them without any Geek Speak! Thank you for the review.

Posted 2 years ago

“Anthony was efficient, polite and a pleasure to deal with”

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Posted 2 years ago

Hi there Neville! We are so glad to hear that Anthony was able to give you such a great experience! We will let him know you send your thanks! If you ever need more help with your tech, we would be happy to help!

Posted 2 years ago

“Wonderful service”

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Posted 2 years ago

Hi Barbara! Thank you for the 5 stars!

Posted 2 years ago

“Alex was super. She sorted configuring the hardware, software and systems efficiently and very knowledgably. She answered all of the queries I had. I felt I could (and did) ask her any question despite how obvious the answer was without feeling embarrassed whatsoever.”

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Posted 2 years ago

Hi Suzanne! We are thrilled to know Alex was able to get all your systems up and running efficiently! We always want our technicians to be able to try and look at everything within an appointment, and it sounds like Alex was able to do that for you! Thank you for the great review!

Posted 2 years ago

“Very good Customer Service happy about the work very helpful. Thank you so much. God bless you have a lovely weekend”

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Posted 2 years ago

Hi Muni! Thank you for such a great review of our service. As a company, we always want to provide the best customer service out there! Thank you for the review!

Posted 2 years ago

“Great service from Jacob, he was very efficient, friendly and helpful. Very pleased with the service from the first call through to the end. Many thanks for a great service. Ian Lauder”

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Posted 2 years ago

Hi Ian! We love to hear how our technicians have done and it sounds like Jacob was able to provide a top level of service for you! Being a friendly person is an important aspect we look for in a technician so that we know we can trust them with our amazing customers throughout New Zealand! We are thrilled to know Jacob fits that mold! Thank you for the review.

Posted 2 years ago

“Excellent and prompt service”

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Posted 2 years ago

Hi Ronald! Thank you for the feedback and 5-star review!

Posted 2 years ago

“Jacob was amazing Nothing was a problem for him He was so helpful and obliging in all the tasks he had to do Thoroughly recommend him”

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Posted 2 years ago

Hi Lance! We are so proud to know that Jacob was able to get you sorted with your tech troubles without any difficulty! We always want our techs to offer help to all your tasks required so it's great to know he did this for you too! Thank you for the review.

Posted 2 years ago

“EXCELLENT service good technician did the job well many thanks.”

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Posted 2 years ago

Hi Alan! We are thrilled to hear that our technician was able to give you such a great experience. We will continue to offer you more excellent service if any future tech troubles pop up! Thank you for the review.

Posted 2 years ago

“Chat feature solved my problem. Excellent service and very quick response. Thanks”

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Posted 2 years ago

Hi Anna! It's amazing news to know that our free chat was able to help get your issue sorted! Thank you for the review!

Posted 2 years ago

“Jared was excellent. It was an interesting issue to solve -he had not come across it before but this did not did phase him. He was diligent patient and professional and produced the best result possible. A new computer was needed and he did the transfer with ease and accuracy. I would call on Jared specifically if needed in the future Thank you”

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Posted 2 years ago

Hi Richard! We are thrilled to know Jared has been able to help you get back up and running with their tech, and sometimes getting a new computer is the option required. It's great to know that he was able to help with your data transfer to the new PC and get you sorted without any stress! We will be happy to send Jared along to help you again in the future if other tech troubles pop up! Thank you for the review.

Posted 2 years ago

“Chris from Geeks on Wheels analysed the problem that we had and provided a clear detailed solution for us which we agreed to. He was very knowledgeable and easy to deal with.”

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Posted 2 years ago

Hi Carol! It's music to our ears (or maybe eyes) to see that Chris was able to get your tech trouble sorted through his knowledge and explanations! We will be sure to share this feedback with him so he gets the recognition he deserves! Thank you for the review.

Posted 2 years ago

“Jesse was amazing! Thank you very much for a fantastic service.”

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Posted 2 years ago

Hi there! Thank you for a fantastic review! We always love hearing when our technicians do a great job, and so we will be sure to let Jesse know he has done so well!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,577 reviews