Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,357 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,357 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Alex was amazing. She sorted all our issues - and there were lots. It was complicated - she cut through the mess with helpful advice. All sorted. 5 STARS.”

Helpful Report

Posted 2 years ago

Hi Colleen! We are so grateful for the 5-stars! Alex certainly is a great technician who is persistent with tech troubles so that she can solve through any complicated problems that may come her way! Thank you for the great review!

Posted 2 years ago

“Prompt and efficient service.”

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Posted 2 years ago

Hi Wayne! Thank you for the 5-star review!

Posted 2 years ago

“excellent diagnostics focused and efficient and lovely person to have onsite. Back up and running with no lost data and comfortable and reassured that no shonky access has occurred either via scams etc.”

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Posted 2 years ago

Hi Rachael! We are glad to hear that you had such a great experience! Data security is important to us and keeping it safe so our customers don't lose important data is key to us, so it's great to hear this happened here! We're also glad to hear that you haven't had any risk of security via scams! Thank you for the review!

Posted 2 years ago

“Great service from Tom who quickly and efficiently solved the initial problem and sorted out other issues for a smoother, safer operation.”

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Posted 2 years ago

Hi there! Thank you for sharing your experiences with Tom. We always want our technician to make sure they solve other issues that you may not even know you have! We will pass this onto Tom so he knows he's doing a great job! Thank you again.

Posted 2 years ago

“KieranG is understanding and tolerant. Most helpful . A very personable young man . We appreciated his support .”

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Posted 2 years ago

Hi Jan! We're proud to hear that Kieran was such a great technician for you! We certainly agree and think he's a great technician! We will share this review so that he gets the recognition he deserves! Thank you for the review!

Posted 2 years ago

“Very professional service nice friendly staff, quick and efficient with all applications, easy to understand and so easy, will use this service all the time now if needed.”

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Posted 2 years ago

Hi Simon! Thank you for sharing your experience of our service! We always try hiring great people with friendly natures to give our customers a great experience, so we're glad to hear you recognize that! Thank you again for the kind review!

Posted 2 years ago

“Very helpful arranging a home visit in short time. Phoned half an hour before arranged time, prompt arrival. Good understanding of our needs. Very quickly sorted mesh setup, wifi printers and advised settings etc. Superb all round service. Highly recommended. Thank you KeiranG for your courteous professional approach and excellent technical skills”

Helpful Report

Posted 2 years ago

Hi John! We are thrilled to hear that you had a great experience through and through! Good communication is important to us to provide good customer service, so it's great to hear getting the phone call early and ease in arranging a home visit! We're also thrilled to hear that Kieran was able to offer great support onsite getting your mesh setup and connecting everything connected up! Thank you for the review!

Posted 2 years ago

“We have been working with Geeks on Wheels since 2010 and highly recommend this brilliant company. Super-helpful, highly-trained team offering great customer service - thank you again to Anthony Ryder and all the team at Geeks on Wheels!”

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Posted 2 years ago

Hi Gerri! Thank you for your continued use! We're glad to hear you've had such great experiences and we hope to continue to offer top-of-the-level support! Thank you for the review!

Posted 2 years ago

“Easy to make an appointment. Good communication. Reliable and efficient.”

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Posted 2 years ago

Hi Alison! Feedback from our customers is greatly important to know how we are going! Being easily accessible in making appointments and communicating to our customers are key to us to make sure our customers get a great experience so we're thrilled to hear you recognise this! Thank you for the review.

Posted 2 years ago

“Sashika was extremely professional, friendly, patient and efficient.”

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Posted 2 years ago

Hi Effron! We're thrilled to hear that Sashika was such a great technician for you! We will pass this feedback onto him! Thank you!

Posted 2 years ago

“Very pleased with the service Ihad today from Tim. All my problems straightened out by him. Job 406700 Many thanks, Margaret”

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Posted 2 years ago

Hi there! We are pleased to hear that Tim was able to give you such a great experience! It's always good to get all your problems sorted out and get you up and running again. We will pass this on to him so that he gets the recognition he deserves! Thank you!

Posted 2 years ago

“Prompt, friendly service. Painless for a technically challenged person such as myself. Excellent results.”

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Posted 2 years ago

Hi there! We find it very important to offer a great service for anyone with any level of tech knowledge, and to not make it feel confusing or shameful! We're so proud to hear our technician was able to give you this experience! Thank you for the review.

Posted 2 years ago

“Absolute great service..Josh explained what he was doing so I understood what was happening..definitely deal with you again”

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Posted 2 years ago

Hi Sue! We are happy to hear that you've had such a great experience with Josh! It fills us with pride to hear that he instilled you with confidence to use us again, and so if future tech troubles pop up, feel free to give us a call! Thank you!

Posted 2 years ago

“It was a pleasure having Luke help us with our devices today. He was so patient and helpful with any query, big or small. Thanks so much.”

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Posted 2 years ago

Hi Brian! We are stoked to hear that Luke was such a pleasure to have to help with your tech! He certainly is a lovely guy with good patience and knowledge! Thank you for the review!

Posted 2 years ago

“Great customer service and in depth tech knowledge. Fast, efficient and reasonable pricing.”

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Posted 2 years ago

Hi there! It's great to hear you had such a great experience with us and our technician! We always want to be offering top-level customer experience and a big tool for that is having techs who have great knowledge so it's great to hear you recognize that! Thank you for the review.

Posted 2 years ago

“I wasn't happy with the outcome of the service I received recently and went straight to the reviews and wrote a negative one. However, the manager Andy contacted me back and apologised that I wasn't happy and helped put things right. I realised that I hadn't given GOW the opportunity to respond back and fix the issue. They responded with integrity and I was happy with the outcome. Thank you Andy & GOW, still an awesome service. Kind regards Dan”

Helpful Report

Posted 2 years ago

Hi Dan! We're sorry to hear that you were originally happy with the outcome of the service, however, we are glad to hear Andy was able to make things right! We take our customer experience very seriously and so we are definitely happy to resolve a negative experience and make it a good one! Thank you for sharing your updated experience, and we hope that we can continue to offer awesome service to you if more tech troubles come your way!

Posted 2 years ago

“Very pleased with the assistance and the knowledge regarding my computer. My thanks to Regan for her help and patience.”

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Posted 2 years ago

Hi Kim! If you're happy, we're happy! It's great to hear Regan was able to assist you with your knowledge of the computer and upskill you in your usage! We always want to have techs who can help by being kind and patient! We will pass this on to her so she gets the recognition she deserves! Thank you for the review.

Posted 2 years ago

“Good knowledgeable and friendly service from Jack.”

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Posted 2 years ago

Hi Lawrence! We are happy to hear that Jack was able to offer such great support! We will pass this onto him! Thank you for the review.

Posted 2 years ago

“Awesome service by Josh all our jobs well done!!”

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Posted 2 years ago

Hi Rex! We're so proud to hear that Josh was able to get all your jobs done! Thank you for the review

Posted 2 years ago

“brilliant service by Ashwin”

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Posted 2 years ago

Hi there! Thank you for your feedback on Ashvin's service!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,357 reviews