Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,067 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,067 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Kieran was prompt, friendly, efficient - and sorted out our problems 100%.”

Helpful Report

Posted 2 years ago

Thank you Tim for the 5 star rating! We're pleased to hear that Kieran was prompt, friendly, and efficient with our service and we're glad to have sorted out all your problems!

Posted 2 years ago

“very professional and sorted my computer in an hour.”

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Posted 2 years ago

Thank you so much for your 5-star rating! We are thrilled that you had a positive experience, and that our service was very professional and sorted your computer in an hour. We appreciate your feedback and are grateful that you chose to leave a review.

Posted 2 years ago

“JustinA was very friendly and provided excellent service. He also explained what the problem was and his solution very well”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating. We are thrilled to hear that JustinA provided excellent service, and we're glad that he was able to explain the problem and his solution in a way that was easy to understand. We greatly appreciate your feedback!

Posted 2 years ago

Thank you

Posted 2 years ago

“Jared was very helpful. He provided some great advice along with the service he carried out on my laptop. It is running so much better now.”

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Posted 2 years ago

Thank you for your 5 star rating, Kirsty! It's great to hear that Jared was helpful in providing both advice and service. We're so glad to hear your laptop is running much better now. Thank you for taking the time to write about your experience.

Posted 2 years ago

“Very happy Regan was great and explained everything well and made it easy for an old dummy like me to understand 10/10.”

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Posted 2 years ago

Thank you so much for the 5 star rating, Peter! We're very glad to hear that Regan was great and could explain everything clearly. It makes us happy to know we were able to make it easy for you to understand! Thanks again!

Posted 2 years ago

Hi Peter! Thank you for the review.

Posted 2 years ago

“Thanks so much SamR for sorting out our issues you were very professional and very patient pleased to say all sorted we would highly recommend Geeks on Wheels”

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Posted 2 years ago

Thank you so much Mary for the five-star rating! We deeply appreciate your loyalty and for repeating your service with us. SamR's professionalism and patience is highly recognized and we are glad to know that you are satisfied with the services we provided. We look forward to more of your support!

Posted 2 years ago

“Couldn't be more pleased with the work Lafi does for us, outstanding (and always a pleasure to have him in the office.”

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Posted 2 years ago

Thank you, Sally, for your fantastic 5-star rating! We are so pleased to hear that you couldn't be more pleased with the work Lafi does for you. It's always a pleasure to have your feedback, and to know that Lafi is providing outstanding service. Thank you for the kind words!

Posted 2 years ago

“On time, expert, knowledgeable”

Helpful Report

Posted 2 years ago

Thank you Peter for your 5 star rating. We truly appreciate you recognizing us as "On time, expert, knowledgeable." We are committed to providing our customers with exceptional service and are grateful for your generous feedback.

Posted 2 years ago

Thank you

Posted 2 years ago

“Had Ross attend. Does what was required and explained what was needed Very professional”

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Posted 2 years ago

Thank you so much for your five-star rating, Andrew! We are so pleased to hear that you had a positive experience with Ros - from the sounds of it, he did everything that was required of him with professionalism and clarity. It is greatly appreciated!

Posted 2 years ago

“Arrived exactly when they said, had full knowledge of the three PCs, fixed all that could be fixed, gave useful advice.”

Helpful Report

Posted 2 years ago

Thank you for recommending our service, Derek! We are glad you had a positive experience. We strive to provide excellent service each time, so it is rewarding to hear that we achieved our goal for you. We are delighted to know that we arrived exactly on time and that our technicians had full knowledge of the three PCs and were able to fix all that could be fixed, while also providing some useful advice. Thanks again!

Posted 2 years ago

“very happy thank you for your prompt service”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating! We are very happy that you were satisfied with our prompt service and appreciate your feedback. Thank you again!

Posted 2 years ago

“Kerry was very good and explained well all the technical points I needed to know. Richard”

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Posted 2 years ago

Thank you so much for your 5-star rating, Richard. I'm so glad to hear that your tech was able to help you understand the technical points you needed to know – excellent! We appreciate your kind words!

Posted 2 years ago

“Regan was really lovely and helpful! We followed Regan's advice and ended up switching email providers. The new provider is quicker, cheaper and easier to use. I was really happy with the service so I signed up for Geek Plus to continue getting such helpful service in the future :)”

Helpful Report

Posted 2 years ago

Thank you Tara, for your amazing 5 star rating! I am so glad that Regan was able to be so helpful, and provide a great solution for your needs! It's wonderful that the new email provider works better for you and that you were so pleased with the service you received, that you signed up for Geek Plus - that's fantastic! We really appreciate your support!

Posted 2 years ago

“Excellent service, on time, solved all my computer problems. Lafi was knowledgeable and personable.”

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Posted 2 years ago

Thank you very much, Georgina, for your 5 star review! We are thrilled to hear that Lafi was able to provide you with excellent service, was on time, and successfully solved all your computer problems. We look forward to continuing to provide you with quality service in the future.

Posted 2 years ago

“James was legendary. Got the issues sorted with speed. Only minor issue we still have is failure of the Samsung to send pictures.”

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Posted 2 years ago

Thanks so much Tony for your fantastic 5 star rating! We're so glad to hear that James was able to provide a great service experience to take care of your issues with speed. It's awesome to hear that we were able to make sure they were resolved, with the exception of the minor issue of your Samsung not sending pictures. Feel free to reach out again to have just look into the issue with your phone!

Posted 2 years ago

“Lago was really professional friendly and helpful. I’d recommend him to any Geeks clients”

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Posted 2 years ago

Thank you, Pip, for your 5 star rating of Geeks on Wheels! We're so glad to hear that your technician was professional, friendly, and helpful. We're thrilled that you would recommend him to other Geeks clients!

Posted 2 years ago

“Very impressed with Josh,very helpful and obliging.”

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Posted 2 years ago

Thank you so much, Marcus! We're so glad to hear that you had a great experience with us and appreciated Josh's help. It's great to hear that you were impressed with him - we're always striving to provide the best customer service!

Posted 2 years ago

“Very efficient---made fixing it look easy----well done. thanks. Tony Marquet”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words and 5 star rating, Tony! We are so glad you were pleased with our services and could see how efficient we are. We appreciate you taking the time to leave us a positive review. Thank you!

Posted 2 years ago

“Thanks for your prompt help!”

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Posted 2 years ago

Hi Ben! Thank you for the 5-star review! We are pleased to hear you appreciated our prompt help!

Posted 2 years ago

“Excellent service from Geeks. Jack promptly fixed the problem and was knowledgeable and efficient. Very impressed with customer contact, response to query, communication and the repair made.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star rating David! We are delighted you had a great experience. We strive to ensure our clients receive excellent service, so we are delighted to hear that Jack fixed the problem quickly and efficiently! We look forward to assisting you again in the future.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,067 reviews