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Geeks on Wheels Reviews

4.8 Rating 7,006 Reviews
97 %
of reviewers recommend Geeks on Wheels
4.8
Based on 7,006 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Geeks on Wheels Reviews

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Geeks on Wheels 5 star review on 9th May 2025
Michael Simpson
Geeks on Wheels 5 star review on 18th November 2024
Matthew Nicol
Geeks on Wheels 5 star review on 2nd September 2024
John Manby
Geeks on Wheels 5 star review on 8th August 2024
Yvonne Dagley
Geeks on Wheels 5 star review on 19th February 2024
Geoff Bradley
Geeks on Wheels 5 star review on 29th October 2023
Colin Miller
Geeks on Wheels 5 star review on 10th October 2023
Felice Gazo
12
Anonymous
Anonymous  // 01/01/2019
I am very happy with the session I had with Rence. He fixed the problems and explained the use of my new email set up. I will be in touch again when I need help - this happens regularly!
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Posted 3 years ago
I would have marked him 5 had it not been for the fact that I had to get Geeks on the phone to change the printing option. But other wise a pleasant guy to deal with.
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Posted 3 years ago
Understandable Lawrence! That's why we have our phone support team, just in case something like that is missed during the appointment! We look forward to being able to help you again in the future if you need us!
Posted 3 years ago
The service was done quickly and efficiently and my questions answered
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Posted 3 years ago
Thanks for the review!
Posted 3 years ago
Arrived on time, very polite and courteous, did an excellent job, was very pleased with his knowledge and service.
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Posted 3 years ago
Thanks Lorraine! It's great to hear our technician did an excellent job! We look forward to helping you again in the future.
Posted 3 years ago
Lafi was good to deal with, very professional. I had needed help establishing a connection to my GP with "manage my health". When Lafi was ready to make the connection, the Practice did not answer the phone. So unfortunately I am still not any the wiser. I may have to call on your services again, I will see how far I can get
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Posted 3 years ago
I'm sorry to hear your solution didn't get fully completed. Feel free to contact us if you need any more help with getting connected!
Posted 3 years ago
I am very satisfied with the assistance we got from Judah in setting up my new laptop
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Posted 3 years ago
Thanks for the review Pamela! Judah will be glad to have been able to help out!
Posted 3 years ago
Always helpful and knowledgeable even though I have rarely had the same person twice. I found Weonsuk great.
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Posted 3 years ago
Thanks Jill! We really appreciate your feedback!
Posted 3 years ago
Friendly competent service. Thanks.
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Posted 3 years ago
Thanks Bill!
Posted 3 years ago
Very pleasant individual who finished his job very much to our satisfaction , although we would have expected it in a shorter time-frame.
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Posted 3 years ago
Thank you for the review Brenda. It's great to hear we were able to help you out. We have been battling staffing levels with sicknesses from Covid so we really appreciate your patience with the appointment time-frame.
Posted 3 years ago
Rence arrived on time. Competent service and analysis of state of computer, with recommendations for possible upgrade of old computer.
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Posted 3 years ago
Thanks for the review Errol! We really appreciate it when our customers provide us with feedback! We look forward to being able to help you again in future!
Posted 3 years ago
The technician was very competent and helpful - and was able to work around our family. Problem now resolved and we have peace of mind, Many thanks
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Posted 3 years ago
Hi Chris. Thank you. Satisfied customers mean so much to us.
Posted 3 years ago
Great service, came out on a Saturday as I was restricted to the time of work at the moment. Had a list of minor improvements and changes to make or update. Ruben was efficient and meticulous going thru the list and completing each task to exactly the outcome I was expecting. Thanks Brent
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Posted 3 years ago
Hi Brent. Thanks for sharing your experience. We work really hard to offer the BEST customer experience so thank you for your feedback. Great to hear your appointment went so well. We’ve passed this feedback onto Reuben as it’s important he gets recognition for a job well done. Thank you for the feedback!
Posted 3 years ago
Great service.
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Posted 3 years ago
Thanks for the feedback Bill!
Posted 3 years ago
Aways found them good to deal with
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Posted 3 years ago
Thanks for the feedback Colin. Glad we could help!
Posted 3 years ago
Machine had a bit of a system meltdown. Justin was great - prompt and thorough. But my computer had to go to the base to be fixed anyway. When it was returned - at the time and on the day promised - there was an issue I discovered that night. Never mind , the next day Justin called in specially and it was sorted in 5 minutes. Good service, thanks.
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Posted 3 years ago
Hi Bill. We really appreciate feedback from our customers about their experience. We work really hard to offer the BEST customer experience so thank you for your feedback. Awesome that we could help you both onsite and after your visit with our Call-back service. Thanks for taking the time to review our services.
Posted 3 years ago
A job well done in a professional and business like manner.
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Posted 3 years ago
Hi John. It’s incredibly satisfying to get such great feedback. Thank you!
Posted 3 years ago
It is good to have simple instructions. Paul fixed the problem.
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Posted 3 years ago
Thanks for the review Jos. Paul will be pleased he was able to help you out.
Posted 3 years ago
Very nice service thanks
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Posted 3 years ago
Thanks for the great review!
Posted 3 years ago
I am very pleased with Mike's 2 visits so far. He has done such a lot for our computer which was in a complete mess. And has given me already some confidence. I will ask for him again in the near future, just have to sort out very important things for my husband, who was been in Tauranga hospital since Christmas and has to go into total hospital care. You can imagine the heartache and confusion etc. Mike has been and still is a great support for me.
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Posted 3 years ago
Thanks Doris! Sounds like Mike has gone above and beyond simply fixing your computer issues for you! That's fantastic! We look forward to being able to help again in the future when needed. We hope your husband is okay!
Posted 3 years ago
Thank you for the service work carried out on my computer. it was carried out quickly and on time. Thank you.
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Posted 3 years ago
We work really hard to offer the BEST customer experience so thank you for your feedback!
Posted 3 years ago
Geeks on Wheels is rated 4.8 based on 7,006 reviews