Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,914 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“arrived at appointed time. analyzed requirements of job and proceeded to remedy problems in an efficient manner while explaining what was being done and why.”

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Posted 1 year ago

Hello! Thank you for your 5-star review. It is important to us that we not only fix your tech troubles in a timely and efficient manner, but that we also leave you feeling more confident with your technology going forward! So, we're very pleased to hear this was your experience. Thanks again!

Posted 1 year ago

“Very helpful, very friendly and explained things as he went.”

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Posted 1 year ago

Hi Graeme, thank you for your 5-star review. We're very happy to hear our service proved to be equally valuable and accommodating for you! Thanks again.

Posted 1 year ago

“Chris K did a great job for us on 07 Jiune 2024....He resolved a number of issues very quickly For any further needs, we will certainly be asking for Chris again... Thank you so much Max & Lana Pearce”

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Posted 1 year ago

Hi Max, thank you for your 5-star review. We're chuffed to hear that Chris K provided excellent service and quickly resolved multiple issues for you. We look forward to assisting you with any of your future tech needs, thanks again!

Posted 1 year ago

“The man who came out to us, Weonsuk, was extremely pleasant to deal with and it was very clear that he knew his stuff. We only have one regret - he didn't tell us that we could replace the hard drive in our iMac desktop which would have been cheaper than having to purchase a brand new Apple laptop computer. That information would have been mighty useful! I don't think that Geeks on Wheels gets a commission from Apple because we bought our new Apple laptop through Weonsuk. Surely that would be bordering on unethical business practice.”

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Posted 1 year ago

“Weonsuk was great - fixed our issues quickly and tidied up a couple of other issues as well!”

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Posted 1 year ago

Hi Grant, thank you for your 5-star review! Awesome to hear our technician Weonsuk didn't just fix your immediate issues, but also went ahead and addressed some of your smaller tech issues as well. Thanks again!

Posted 1 year ago

“Really great service, patient and kind”

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Posted 1 year ago

Hi Marilyn, we appreciate the 5-star review and kind feedback. Many thanks!

Posted 1 year ago

“Responsive, polite and personable technician. Very pleased with the job.”

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Posted 1 year ago

Hi Peter, thank you for your kind words and 5-star review. We're stoked to hear you're not only pleased with the job done but found the technician polite and friendly, something we always aim to be! Thanks again.

Posted 1 year ago

“Extremely helpful. Justin explained clearly what he was doing and gave advice regarding back ups. Very easy to understand to non computer technical people. Much appreciated. Mary Cook”

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Posted 1 year ago

Hi Mary, thank you for your 5-star review! Awesome to hear, thanks to our technician Justin, that you found our service helpful! We're also happy to learn that you gained some valuable insight regarding back ups! Thanks again!

Posted 1 year ago

“IThe service person was nice and friendly and quickly understood my isues. My one complaint was the last 15 minutes was spent trying to get me to upgrade to their preferred Malaware software. I feel this shouldn't have been on my time. Other than that, HAPPY. I am also happy to report that the company was quick to make ammends regarding my issue. Thankyou”

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Posted 1 year ago

Hi there, thank you for the positive review and 5-star rating. We're most happy when our customers are too, so we're glad we could resolve everything to your satisfaction! Once again many thanks for the 5-star review and we hope to help again in the future.

Posted 1 year ago

“Once again excellent work. Thanks for all the advice and hints on how to improve things.”

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Posted 1 year ago

Hi Susan, thank you for the 5-star review. We're happy to hear you have found our service consistently excellent. It's important to us that we not only 'fix your tech', but that we also impart some of our expertise so you can feel more confident with your tech going forward. Thanks again!

Posted 1 year ago

“Very good service by Jack thank you.”

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Posted 1 year ago

Hi Caroline, thank you for your 5-star review. Awesome to hear, thanks to our technician Jack, that you had such a positive experience with our service! Thanks again!

Posted 1 year ago

“He did a very good job in finding the caurse of the problem I had with my internet outage.”

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Posted 1 year ago

Hi Willy, thank you for the 5-star review. We're happy to hear your internet issues were resolved. Thanks again!

Posted 1 year ago

“Justin did a great job sorting out a number of issues with our computer and giving some other advice on devices we have.”

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Posted 1 year ago

Hi Iain, thank you kindly for the 5-star review. It's fantastic to hear that our technician, Justin, not only resolved your computer issues but also provided valuable advice on operating your other devices. Thanks again Iian!

Posted 1 year ago

“Easy booking, short waiting time. Prompt service. Good communications. Great work, exactly what I needed, quickly sorted and well explained”

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Posted 1 year ago

Hi John, thank you for your 5-star review and your kind words. We're so pleased to hear your recent experience with us was timely, accommodating and met all of your needs! Thanks again!

Posted 1 year ago

“Justin A is amazing! Really helpful and super knowledgeable without being condescending. My whole tech situation was stressing me out, but it's solved now and i feel so much better. Cannot recommend enough.”

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Posted 1 year ago

Hi Madeleine! Thank you for your 5-star review and recommendation. We're very happy to hear that our technician Justin not only solved your tech issues, but did so in a respectful manner. Thanks again for your kind words.

Posted 1 year ago

“Many thanks to Julianne from Geeks on Wheels for the prompt, efficient and friendly service. Am looking forward to many years of hassle-free computering now that I belong to Geeks Plus!”

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Posted 1 year ago

Hi! Thank you for your 5-star review. We're very proud to hear that our technician Julianne provided a timely and accommodating experience for you! And, welcome to Geek Plus! Thanks again!

Posted 1 year ago

“Jared was polite, analysed the issues quickly, sorted what was possible to be fixed and was helpful when asked for advice re replacing my aged computer.”

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Posted 1 year ago

Hello! Thanks for the awesome 5-star review. It's great to hear that Jared quickly fixed your tech issues and was super polite too. We really appreciate it!

Posted 1 year ago

“Vaughan was very effective and helped with all my queeries and showed me how to do the things I asked. Also updated my scanner and advised and implemented additional One Drive folders”

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Posted 1 year ago

Hi Simon, thank you for your 5-star review! We're pleased to hear that Vaughan went above and beyond with your technological problems and your queries. Thanks again!

Posted 1 year ago

“Any of your service people have been first class.”

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Posted 1 year ago

Hi Lorraine, thank you for your 5-star review. We're delighted to hear that you've consistently found our technicians to be of high quality throughout your experience with us. Thanks again!

Posted 1 year ago

“Donovan was great and resolved a few issues. Thanks”

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Posted 1 year ago

Hi Don, thanks for the 5-star review. We're always happy when our customers are happy! We hope to help with any tech troubles in the future.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,914 reviews