Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,915 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,915 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and advise from Rob, fixed our problems and advied a better solution for anti virus, set it up and made sure everything was working according to expectations. Backup completed , couldnt be happier. Thank you.”

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Posted 1 year ago

Hi Steve, thank you for your 5-star review. Sounds like Rob went above and beyond to fix your tech problems, which is what we'd expect from all of our technicians. So, that's awesome to hear! Thanks again for your kind review.

Posted 1 year ago

“Aaron was very friendly & proffesional.Very helpfull while fixing a number of "minor" problems with my lap top”

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Posted 1 year ago

Hi Adrian, thank you for your 5-star review. Awesome to hear that our technician Aaron assisted you with your laptop difficulties in a friendly and professional manner. Thanks again!

Posted 1 year ago

“Ash did a great job working with the cellphone today.”

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Posted 1 year ago

Hi Michael, thank you for your 5-star review! Awesome to hear that our technician Ashvin was a great help with your smartphone. Thanks again!

Posted 1 year ago

“James' service was exceptional. He was very engaging and explained everything as he did his job. He complerted his work thorpughly and efficiently. Everything is working well.”

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Posted 1 year ago

Hi Gus! Thank you for your 5-star review. We’re delighted to hear that our new technician, James, is demonstrating the skills and qualities we value in all our Geeks on Wheels technicians. Thanks again for your kind words, very happy to hear your technology is working well.

Posted 1 year ago

“Geeks are Great”

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Posted 1 year ago

Hi Jim! Thank you for your kind words and 5-star review! Much appreciated.

Posted 1 year ago

“Helpful and was not patronizing in his explanations - didn’t make me feel stupid”

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Posted 1 year ago

Hi John, thank you for your 5-star review. Technology can be very complex, especially as it continues to evolve. So it's very important to us that our technicians can provide easy to understand and respectful explanations! So, we're so pleased to hear your technician upheld this standard. Thanks again for your kind words.

Posted 1 year ago

“Great experience - Rob was very patient and gave uncomplicated advice and instructions. Wouldn't hesitate to recommend or use this service again”

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Posted 1 year ago

Hi Diane! We're thrilled to hear about the great impression Rob left. Clear communication and patience are key qualities we value in our technicians, and it's wonderful to see Rob exemplifying them. Thanks for the 5-star review!

Posted 1 year ago

“ChrisK visited me today, as I was having an issue with finding my way around my new LapTop, in particular the Search function related to my emails. (I have Spark). Chris has visited me before, and fact set my new Computer and transferred/Duplicated all the programs and emails on my Tablet to my new Laptop. ChrisK sorted this issue oiut very quickly and checked everything else on my new Computer ChrisK is excellent and I would have no hesitation in highly recommending ChrisK that is in need of help with their Computer, whether it be a Desktop or Laptop Compiuter, including setting up a new Computer.”

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Posted 1 year ago

Hello Guy! Thank you for your 5-star review! We're very impressed to hear how our technician Chris K has consistently delivered exceptional service, effectively resolving your computer/laptop challenges each time. We'll be sure to pass along your kind words to him. Thanks again for your review and your recommendation of Chris!

Posted 1 year ago

“Sashika is knowledgeable, listened and presented options to my questions. This gave me confidence the work undertaken would deliver the results I expected. I am very satisfied with the work undertaken I also found Sashika genuine & polite - great personal qualities. I would highly recommend”

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Posted 1 year ago

Hello! Thank you for your 5-star review and kind words. We're so proud to hear that Sashika's skills and overall demeanour made you feel confident in the service we provide. And, furthermore we're over the moon that, in the end, you did receive the results you were hoping for! Thanks again, we'll be sure to share your kind words with Sashika.

Posted 1 year ago

“thank you chris for sorting out our comptr . quick and did every thing we had on time very easy to talk to , as seniors we were impessed with his recomed up dates,fine job geeks on wheels and chris”

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Posted 1 year ago

Hi Alan, thank you for your 5-star review and kind words. Awesome to hear that Chris provided a timely, efficient and impressive service for you. We'll be sure to pass this review along to him, thanks again!

Posted 1 year ago

“I have had 3 x appointments with technician Kit. He has been outstanding - customer service and knowledge. Incredibly helpful especially as I purchased a new Mac Book Pro which I hadn’t used previously. Kit is a delightful young man who sues knows his stuff. The service from Geeks on Wheels has been just wonderful and I am so appreciative.”

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Posted 1 year ago

Hi Sharon, thank you for your very thoughtful 5-star review! We're so pleased our relatively new technician Kitt is making such a positive impression with not only his tech skills, but also his people skills! Hopefully after Kitts visit you're feeling more confident with your brand new Mac Book Pro! We'll be sure to pass on your kind words to him. Thanks again!

Posted 1 year ago

“Helpful and friendly as usual with issue”

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Posted 1 year ago

Hi Catherine, thank you for your kind words! We're delighted to have been able to assist you once again. Thanks for the 5-star review!

Posted 1 year ago

“Professional. Honest. Friendly.”

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Posted 1 year ago

Hi Vicky, we're glad to hear you have found our service professional, honest and friendly. All service goals that we consistently aim to maintain. Thank you for your 5-star review!

Posted 1 year ago

“The immediate problem was fixed within five minutes. I had a few othe issues which were dealt with expertly and efficiently These included networking my systems and setting up a new computer using Ubuntu as I am trying to give up on Microsoft. I had a problem with double screens on a new computer. Part of my problem was using an old screen, which did not have displayport as one of a pair. This was effected very well. I have high praise for the service and am very happy.”

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Posted 1 year ago

Thank you Peter for your wonderful feedback! We're glad we could swiftly resolve your immediate issue and expertly address your other concerns, including networking and setting up your new computer with Ubuntu. We appreciate your high praise and are thrilled that you are happy with everything. Thanks again for your 5-star review.

Posted 1 year ago

“Very good service today & problem solved”

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Posted 1 year ago

Hi Brenda, we're pleased to hear that our service resolved your tech issues, and it's awesome to know you're pleased with the results. Thank you kindly for your 5-star review.

Posted 1 year ago

“Great service..awesome that they come to to your house..highly recommended.”

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Posted 1 year ago

Hi Sue, awesome to hear you find our "we come to you" service so handy! Thank you for your 5-star review and recommendation!

Posted 1 year ago

“Top service, on time, did a great job and friendky staff (Tom.M)”

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Posted 1 year ago

Hi David, thank you for your kind words and 5-star review. Everything you have highlighted aligns with our service goals, and we couldn't be more pleased that you experienced that level of quality. Thanks again!

Posted 1 year ago

“Fantastic service. Fixed everything and more.”

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Posted 1 year ago

Hi Helen, thank you for the feedback and 5-star review. We're glad to hear that everything was sorted for you!

Posted 1 year ago

“Prompt for appointment, great service, and they made my problems go away with ease - anyone who suffers from "technophobia" like I do, would want to use this at home service. Good follow up after my initial inquiry.”

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Posted 1 year ago

Hi Louise! Thank you for the 5-star review. We're so pleased we were able to provide you with a service that was timely and valuable. Technology is definitely not for everyone, hence why we're more than happy to sort our your tech headaches so you don't have to! Thanks again for your generous words.

Posted 1 year ago

“Excellent service. All that I required completed. I can now update my new email address to various organisations in my own time.”

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Posted 1 year ago

Hi Jim, thank you for your 5-star review. We're chuffed we were able to meet all your needs and requirements. Thanks again for your kind words.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,915 reviews