Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,568 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,568 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent assistance from a highly competent and professional Geek”

Helpful Report

Posted 1 year ago

Hi Ann! Thank you for your kind words and 5-star review! We're so glad to hear you had an excellent experience. Our Geeks love helping out, and we appreciate your support. Thanks again!

Posted 1 year ago

“Excellent service from Weonsuk, as previously. Thanks so much. I continue to be a very satisfied customer and will keep using you guys. 😁”

Helpful Report

Posted 1 year ago

Hello! Thanks so much for your continued support and your 5-star review! We’re happy to hear our technician Weonsuk provided excellent service once again. We truly appreciate having you as a loyal customer and look forward to helping you whenever you need us! Thanks again.

Posted 1 year ago

“Rob was absolutely fantastic and I instantly felt a huge load off my shoulders as he suggested a solution immediately and then went to work whilst I sat there in awe. I don’t think my computer has ever been used like that before. I am so heavily indebted to Rob and Geeks for such quick attention to what seemed a major problem”

Helpful Report

Posted 1 year ago

Hi Ross! Thank you for your 5-star review! We're so glad our technician Rob could take the weight off your shoulders and get everything sorted so quickly. Sounds like your computer got the VIP treatment! If you ever need us again, we’re always here to help! Thanks again.

Posted 1 year ago

“Vivek was extremly helpfull,and understanding of an elderly client.I could have not been more satisfied.”

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Posted 1 year ago

Hi Stuart! Thank you for your kind words and 5-star review! We're so glad to hear that our technician Vivek provided the helpful and understanding support you needed. If you ever need anything else, we're always happy to help! Thanks again.

Posted 1 year ago

“Ryan's computer assistance was first class and he was very helpful in getting me a new computer and upgrading to Windows 11. I appreciated his friendly manner , and he was professional and businesslike in his dealings with me. The communication from Geeks regarding appointments was excellent.Thank you. Mike Lee.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star review Mike! We're glad to hear our technician Ryan provided top-notch assistance and made the upgrade process smooth for you. Great to hear our communication hit the mark too. If you ever need more help, we’re just a call away. Cheers!

Posted 1 year ago

“Have always found staff, friendly, professional and very helpful. Excellent service.”

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Posted 1 year ago

Hi Anne, thank you for the 5-star review and kind feedback. It's our pleasure to help!

Posted 1 year ago

“Ryan was the best. He is young and clever and respectful. He installed my new HP printer and I was blown away by his care and knowledge base. My Lenovo is now old and I expressed an interest in a replacement. He told me about the Asus computers and I followed up on this but decided not to go ahead. I think that the Geeks on Wheels serve such a great service and I would definitely ask for Ryan again.”

Helpful Report

Posted 1 year ago

Hi Mary, thanks for taking the time to leave such a thoughtful review of both Ryan and Geeks on Wheels. We'll be sure to pass on your kind feedback to Ryan, and we hope you're enjoying your new printer. Our technicians are trained to not just resolve tech issues but take our customers to a better place with their technology, and it sounds like Ryan did just that. Thank you once again!

Posted 1 year ago

“Ryan is a great tech. He figured out all the problems with my system and fixed them. I recommended him to a friend and she was very happy with his service too.”

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Posted 1 year ago

Hi Annette, thank you for the 5-star rating and review of Ryan's recent visit. We really appreciate the recommendation to your friend as well! System problems can be a real nuisance, so it's great to hear that Ryan located an remedied your issues, getting you back up and running. Thanks again!

Posted 1 year ago

“very good service by ryan w”

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Posted 1 year ago

Hi Peter, thank you for the feedback and 5-star rating of Ryan. We're glad your tech is back on track!

Posted 1 year ago

“The Feeks team were great and resolved any issues we were having. Really good service in that they kept problem solving until they had it sorted.”

Helpful Report

Posted 1 year ago

Hi Bronwyn, Thank you for your feedback and for sharing your experience with us. I’m sorry to hear that Ryan didn’t quite meet your expectations during his visit. We strive for high standards in our service, and it’s clear we fell short this time. I understand how frustrating it can be when issues feel unresolved, especially with something as seemingly straightforward as connecting your devices. We appreciate your patience while Ryan sought guidance, but I recognize this may not have instilled confidence. We’d like the opportunity to ensure everything is functioning as it should. If you’re open to it, I would love to discuss a free-of-charge follow-up visit with a senior technician to tackle the remaining issues with your TV and Chromecast. Thank you for your understanding, and we hope to regain your trust in the future. If you could reach out to me by calling 0800 424 335 and asking to speak to Andy, I would be happy to discuss a resolution. Best regards, Andy from Geeks On Wheels

Posted 1 year ago

“Another job sorted promptly Arron”

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Posted 1 year ago

Thank you for the 5-star rating. We are always happy to help!

Posted 1 year ago

“Great expert friendly service from JacobD....very happy with my new iPad..many thanks”

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Posted 1 year ago

Hi Anne, thank you for the 5-star rating and review of Jacob's recent visit. We hope you enjoy the new iPad and it lasts many years to come!

Posted 1 year ago

“Aaron was very efficient, understood my requests and did the tasks really well. This man is a credit to your company, good presentation and pleasant in communication. Geeks service very good.”

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Posted 1 year ago

Hi Carol, thank you for such a glowing review of Aaron's services. We will be sure to pass on your kind feedback. It's always great to hear when our technicians meet or exceed our customers' high standards. We pride ourselves on providing an excellent all-around service, encompassing both the technical skills and the ability to communicate and work with customers effectively. Thanks once again for the review, and we look forward to assisting you in the future should you need it.

Posted 1 year ago

“Very prompt and good service. Technician was efficient and friendly”

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Posted 1 year ago

Hi Eddie! Thanks for your feedback and 5-star review! We're happy to hear you had a great experience with our technician and our service overall. Thanks again.

Posted 1 year ago

“Paikea was very obliging and friendly”

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Posted 1 year ago

Hi Evelyn! Thanks for your 5-star review! We're glad to hear our technician Paikea made your experience a great one. We're just a call away if you need anymore tech help! Thanks again.

Posted 1 year ago

“Always a pleasure to deal with. They are very polite and certainly are experts at fixing problems.”

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Posted 1 year ago

Hi Shirley! Thanks so much for your kind words and 5-star review! We’re glad to hear you’ve had a great experience with our team. If you ever need a hand with tech again, we’re always happy to help!

Posted 1 year ago

“Great service, Jarrod was very helpfull and was able to answer all my enqueries”

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Posted 1 year ago

Hi Lois! Thank you for your 5-star review! We're glad to hear our technician Jared could help and answer all your questions. Thanks again.

Posted 1 year ago

“THANK YOU so much Jarod, older folks find it challenging so grateful for his advice. Thanks. Jan L”

Helpful Report

Posted 1 year ago

You're very welcome, Jan! We're so glad our technician Jared could provide helpful advice. Tech can be tricky, but we're always here to make it easier for you. Don't hesitate to reach out anytime! Thanks again!

Posted 1 year ago

“Excellent, efficient service. Would recommend.”

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Posted 1 year ago

Hi Liz, thank you for your 5-star review! We're so pleased to hear you found our service excellent and efficient. Thank you kindly for your recommendation.

Posted 1 year ago

“Donovan was with us for only about an hour but checked our two computers carefully and offered a number of extremely useful tips to both my partner and me.”

Helpful Report

Posted 1 year ago

Hi Don! Thanks for your 5-star review! We're glad our technician Donovan could provide such helpful tips in a short time. If you ever need more tech advice, we’re always happy to help! Thanks again.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,568 reviews