Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,207 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,207 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Regan was a great help in setting up my new laptop. She sorted some issues with my scanner and was very patient and explained the steps she was taking. I appreciate receiving SMS advising me of her expected time of arrival. I have used Geeks on Wheels three times now and am very satisfied with the staff and their delivery.”

Helpful Report

Posted 1 year ago

Hi Trevor! We are proud to hear that you have continued to use us and have found it a great experience every time! We're especially thrilled to know Regan was able to be a great technician for you in getting your new laptop set up, through her patience and explanations! Thank you for the 5-star review1

Posted 1 year ago

“Very helpful and knowledgeable”

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Posted 1 year ago

Hi there! Thank you for your feedback and 5-star review!

Posted 1 year ago

“good service .”

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Posted 1 year ago

Hi Roger! Thank you for the 5-star review!

Posted 1 year ago

“Same day service. Fixed computer and checked TV as well. So much easier than dropping a computer off somewhere and hoping!”

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Posted 1 year ago

Hi there! We are thrilled to hear you appreciated the ease of us coming to you! It's certainly one of the major benefits we find with our service so that it can all be resolved on the day in home and you know it's working so we're proud to hear you appreciated that! Thank you for the review!

Posted 1 year ago

“Annoyed I didn’t contact you sooner! Delightful Geek Anthony resolved all my queries with ease - huge thanks! PA”

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Posted 1 year ago

Hi Pam! We are thrilled to know that Anthony was able to get all your queries resolved! We will send your thanks his way so he gets the credit he deserves! Thank you for the review.

Posted 1 year ago

“Great service from Jared. Highly recommend Geek's service.”

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Posted 1 year ago

Hi there! Thank you for the feedback on Jared's service and high recommendations!

Posted 1 year ago

“Fantastic service, not only getting my old laptop functional again, but transferring everything to my new laptop. Thank you SamR - you're a star.”

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Posted 1 year ago

Hi Julia! We are proud to know that Sam was able to be a star for you in getting your new laptop up and running with the data from your old laptop! Thank you for the 5-star review!

Posted 1 year ago

“The tec did a good job and now the computer is faster, Great stuff”

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Posted 1 year ago

Hi Martin! Thank you for the feedback, we're thrilled to hear that your computer is faster now! If you ever need more help with any tech troubles, feel free to give us a call!

Posted 1 year ago

“Regan was amazing and Soooo helpful . Thank you Regan.”

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Posted 1 year ago

Hi Margaret! We are so proud to know that Regan was able to give such great service to you! We will send your thanks her way so she gets the credit she deserves! Thank you for the review.

Posted 1 year ago

“Excellent service by Sam.”

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Posted 1 year ago

Hi John! Thank you for the feedback on Sam and 5-star review!

Posted 1 year ago

“5 Star service,very helpful. First time user & would use again.”

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Posted 1 year ago

Hi Thomas! We are so proud to know that your first appointment was a great experience, and we hope to continue to give you great service if any other tech troubles pop up! Thank you for the review!

Posted 1 year ago

“Great service. Prompt solving of our basic virus problem as well as adding additional antivirus measures & improving overall laptop performance. Good communication regarding actions taken. would thoroughly recommend Geeks on Wheels & especially Chris who is our own Franklin based Geek, although he goes to other Auckland suburbs as well.”

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Posted 1 year ago

Hi John! We are proud to know that our technician Chris was able to help get your virus problems resolved and get you set up with antivirus and improved laptop performance! It's always great to hear when our technicians are doing well, and what skills they excel in, so we love to know that Chris' communication has been great! If you ever need future tech support, we will be happy to help! Thank you for the review!

Posted 1 year ago

“I was particularly pleased with service and information that Amandeep gave me today. He was very polite and helpful.”

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Posted 1 year ago

Hi Stephen! It's always great news to hear when a technician does a great job, and so we are proud to know that Amandeep was able to give you great service! Thank you for the review!

Posted 1 year ago

“I have found all contact to be polite and assistive. Technicians are particularly good in their approach, providing information and always fixing the problem. This applies to both those on-line (Barnaby) and those attending (regret I do not have their names) Thank you so much for all your assistance. Mirek Marcanik”

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Posted 1 year ago

Hi Mirek! We are so proud to know that you have had such good continued service from both remote support and in-person appointments! It's great to hear that our technicians not only get the problems fixed but also give good information about the problem and ways to use your computer! Thank you for the great review!

Posted 1 year ago

“Excellent assistance would certainly use again.”

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Posted 1 year ago

Hi Lexia! Thank you for the feedback and 5-star review!

Posted 1 year ago

“Amazing service and good price. Would definitely use again.”

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Posted 1 year ago

Hi Ginny! Thank you for the feedback and review of our service, we would be more than happy to help if any future tech troubles crop up!

Posted 1 year ago

“AnthonyD was a lovely and extremely informative and very helpful.... and the service was prompt, no waiting.... thanks guys !!!! Oh and reception lady..AWESOME!!!”

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Posted 1 year ago

Hi Maureen! We are so proud to hear that AnthonyD did such a great job for you. We always love to know how our technicians are doing so we can upskill and praise them where needed, and it sounds like Anthony's demeanor and knowledge certainly deserve some praise! We're also thrilled to hear our call center was able to make it so simple for you to get a job booked! Thank you for the review!

Posted 1 year ago

“Justin was extremely helpful, very knowledgeable and efficient.”

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Posted 1 year ago

Hi Grant! Thank you for sharing your experience with Justin in your most recent appointment! We will let him know your feedback so he knows he's doing a great job!

Posted 1 year ago

“Great service. My computer problems were solved by a friendly and competent technician.”

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Posted 1 year ago

Hi John! We are thrilled to know that your computer was all sorted by your technician. Thank you for the 5-star review!

Posted 1 year ago

“Aaron was very professional and provided good advice.”

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Posted 1 year ago

Hi Tony! Thank you for sharing your experience with Aaron! We will pass this on to him so he gets recognition for a job well done! Thank you for the review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,207 reviews