Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,203 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,203 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Vaughn came to my home, listened to my issues, fixed them. Explained what he was doing. Explained again when I didn't get it. I'm happy”

Helpful Report

Posted 1 year ago

Hi Bruce, we really appreciate the kind feedback. It's great to hear that Vaughan not only fixed your issues but took the time to explain things clearly! As long as you're happy, we're happy and we'll be sure to pass your feedback on. Thanks again!

Posted 1 year ago

“Prompt service, great communications and arrived on time. Very pleasant informative guy and explained everything as he went. Answered all questions Im not that computer literate and he was understanding. Couldn't fault the service. Would definately call again if needed. Would definately recommend to others.”

Helpful Report

Posted 1 year ago

Hi there, we really appreciate your kind words and glowing review. We always aim to take our customers to a better place with their technology after an appointment, so being understanding and explaining things in plain English is very important to us. It sounds like our technician did just that in your appointment which is great to hear. Thanks again for the feedback and recommendation!

Posted 1 year ago

“Geeks on wheels Invercargill, in particular Vivek, you are fabulous. You were very professional, polite, excellent at your job. You kept me fully up to date with what you were doing, gave me great advice. You solved my issues in a very short time when even my provider couldn't after spending hours on the phone with her. Karen Kemp”

Helpful Report

Posted 1 year ago

Hi Karen, we are glad to hear we got your issue solved! Thank you for the kind feedback and positive review, we will be sure to pass on your kind words to Vivek and hope to help you with any tech issues you may have in the future! Thanks again!

Posted 1 year ago

“Efficient and knowledgeable staff.”

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Posted 1 year ago

Hi Vicki, thank you for your kind words and 5-star review! Awesome to know we are hitting the mark! Thanks again!

Posted 1 year ago

“No negatives. Have always had a very positive experience. Luke was excellent today.”

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Posted 1 year ago

Hi Elizabeth, we're very proud to hear you have continued to find our service so valuable. Thank you for your 5-star review and kind words. We'll be sure to let Luke know you are more than pleased with your recent visit from him. Thanks again!

Posted 1 year ago

“Over the many years Geeks on Wheels have solved my computer problems with speed and satisfaction. I recommend Julianne for her incredible patience, clear explanations and pleasant manner.”

Helpful Report

Posted 1 year ago

Hi Mary-Anne, thank you for your 5-star review and your trust in our service over the years. We're pleased your most recent visit from Julianne was so accommodating, we'll be sure to pass on your kind words to her. Thanks again!

Posted 1 year ago

“Sam was very good, did everything I asked & explained everything so I could understand.”

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Posted 1 year ago

Hi Kathy, it's great to hear that Sam was able to get everything sorted for you whilst also explaining along the way. We appreciate the positive feedback and 5-star review and will make sure to pass on the kind words! Thanks again!

Posted 1 year ago

“Jack was able to sort my problem and give my husband advice. We are both very satisfied with the service.”

Helpful Report

Posted 1 year ago

Hi Wendy! Thank you for your 5-star review! We're pleased to hear Jack not only resolved your tech issues but also shared some of his tech expertise, hopefully making you feel more confident navigating your tech in the future! Thanks again!

Posted 1 year ago

“Kit was great. He sorted out my computer problems, which is what I needed. He was also very pleasant to deal with.”

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Posted 1 year ago

Hi Iona, it's fantastic to learn that Kitt not only resolved your computer issues but also maintained a positive and accommodating demeanour throughout. Thank you for your 5-star review and kind words.

Posted 1 year ago

“Anthony was great!!. He was very professional and great to work with.”

Helpful Report

Posted 1 year ago

Hi Brian! We're happy you were so pleased with the quality of Anthony's service. It's important to us that our technicians are professional, respectful and accommodating! Thank you for your 5-star review!

Posted 1 year ago

“All who have helped us have been great. Thanks!”

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Posted 1 year ago

Hi Marilyn, it's awesome to hear you have consistently been pleased with the quality of our service! Thank you for your kind words and 5-star review!

Posted 1 year ago

“Tim listened , was respectful, and was very helpful.”

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Posted 1 year ago

Hi Jan, we're very proud to hear our technician Tim was so attentive and thoughtful with your tech issues! This exemplifies the qualities we strive for in all of our technicians. Thank you for your 5-star review!

Posted 1 year ago

“Fabulous - lots of information, presented well.”

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Posted 1 year ago

Hi Mary, thank you for your kind words and 5-star review! We're happy to hear you felt you got plenty of value out of your recent booking with us. Thanks again!

Posted 1 year ago

“Arrived on time,fully explained what was required to us two oldies and performed the task admirably.”

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Posted 1 year ago

Hi John, thank you for your 5-star review! We're more than pleased to hear that your recent experience with our service was so positive. Thanks again for your kind words.

Posted 1 year ago

“I don’t usually do on line ratings but we were impressed with Sashika’s knowledge and computer skills that I’m making an exception”

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Posted 1 year ago

Hello! Thank you for your thoughtful 5-star review! It's awesome to hear Sashika's extensive tech expertise left such a lasting impression on you! Thanks again for your kind words!

Posted 1 year ago

“Very prompt. Friendly and knowledgable.”

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Posted 1 year ago

Hi Robert, thank you for your 5-star review and your very kind words about the quality of our service!

Posted 1 year ago

“You continue to give top service with great technicians.”

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Posted 1 year ago

Hi Sue, thanks for your kind 5-star review! We're so happy you've continued to find our service so valuable!

Posted 1 year ago

“Very knowledgeable service from Chance. Service person needs to know the iMac computer.”

Helpful Report

Posted 1 year ago

Hi Jean, thank you for your review! We're very pleased to hear your recent visit from Chance proved valuable. Thanks again!

Posted 1 year ago

“JoshD was excellent had my computer updated”

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Posted 1 year ago

Hi Christine, thank you for your 5-star review! It's great to hear your recent experience with us was a good one! All thanks to our awesome technician Josh. Thanks again!

Posted 1 year ago

“Very personable Geek took care of the connection problem I had with setup of a replament router. All solved and up and running. Other minor issues with PC taken care of.”

Helpful Report

Posted 1 year ago

Hi Ken, thank you for your review! We're very pleased to hear that your connection problems as well as your other tech issues were resolved. All with a technician who ensured your experience was a positive one! Thanks again Ken!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,203 reviews