Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,203 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,203 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service, prompt response, friendly, helpful advice.”

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Posted 1 year ago

Thank you for your 5-star review! It's awesome to hear your recent booking with us ticked so many boxes!

Posted 1 year ago

“found him curtouse and very business like and did the job”

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Posted 1 year ago

Hi Clifford, thank you for the feedback and kind words, we always love hearing when our technicians impress! We hope to help again in the future.

Posted 1 year ago

“Carlos was great. Worked really well and sorted everything we needed done. I had a problem I was worried about but he sorted it in no time,was so relieved I gave him a hug!”

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Posted 1 year ago

Hi Margaret, what a lovely review! We're so pleased to read just how relieved you were after Carlos was able to sort everything you needed! It can be stressful when a tech issue pops up, but we're so happy we could help this time. Thank you for the 5-star review, we'll be sure to pass on your feedback to Carlos!

Posted 1 year ago

“Amandeep sorted my printer connection and any questions I had.”

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Posted 1 year ago

Hi Susan, we appreciate the glowing review and will be sure to pass on your kind words to Amandeep!

Posted 1 year ago

“Great service from your IT staff with great advice too.”

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Posted 1 year ago

Hi Al, thank you for the 5-star review, we're stoked to hear we're able to provide a great service and some helpful advice!

Posted 1 year ago

“Very nice young man who gave useful advice”

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Posted 1 year ago

Hi Ruth, Thank you for the great feedback and 5-star review!

Posted 1 year ago

“Great service from Vaughan, who is very personable and capable, and doesn't make you feel stupid. Highly recommend the service and punctuality of the Geeks on Wheels crew.”

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Posted 1 year ago

Thank you for the glowing 5-star review, Jacqueline! We always try to take our customers to a better place with their technology and speaking to our customers in plain English without the tech jargon is a big part of that! Thanks again for the kind feedback we'll be sure to let Vaughan know.

Posted 1 year ago

“Amazing tech support again. Very helpful and not a problem to explain to us any changes or updates that may be needed. Thank you Arron E.”

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Posted 1 year ago

Hi Pam, we appreciate the kind feedback and are glad to hear Aaron was not only able to get your tech sorted but offered some insight along the way. We hope to help again in the future!

Posted 1 year ago

“The fellow who came to sort my problem out, Tim, was excellent. Very friendly, very knowledgeable and very quick. Took the time to answer any questions that I had and explained in a way that I understood.”

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Posted 1 year ago

Hi Allan, we really appreciate the kind feedback and positive review! We're all about giving our customers the knowledge to understand their technology more. We hope to help again in the future and will be sure to pass on the kind words to Tim.

Posted 1 year ago

“Great service as usual. On time, always helpful, get the job done. Thanks for your help today JacobD.”

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Posted 1 year ago

Hi Jenna, thank you for the wonderful review! We're stoked to hear you found the service great and Jacob was able to get the job done. We look forward to helping again in the future!

Posted 1 year ago

“Excellent help and service from Tom”

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Posted 1 year ago

Hi Colleen, thank you for the great feedback and 5-star review. We're glad to hear Tom was able to provide the help you needed!

Posted 1 year ago

“I'm a registered user of the Geek Helpline, which is a godsend. "Jim" fixed not only a new problem re lost access to Word and Firefox....both happening unexpectedly and at absolutely the most inconvenient time....but also a long-standing printing issue that at least three others had tried in vain to fix. Helpline is easy to use and cost-efficient, particularly if you're lucky enough to have someone like Jim at the other end of the phone.”

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Posted 1 year ago

Hi Marjorie, thank you kindly for your 5-star review! We're so pleased to learn that our helpline service continues to be of great value to you. It sounds like Jim went above and beyond in assisting you with your recent Word, Firefox and printing issues. This exemplifies the high standards we aim to achieve in our service, and we're so pleased Jim was able to deliver on this. We'll be sure to let him know how happy you are with his quality of service. Thanks again Marjorie for you continued support!

Posted 1 year ago

“Donovan knew what he was doing, helped me no end, in working with improved method on my PC”

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Posted 1 year ago

Hi Merryl, thanks for your positive feedback, we're stoked to hear that Donavan was able to get your PC sorted and we appreciate the 5-star review!

Posted 1 year ago

“Always dependable and informative happy with their customer service.”

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Posted 1 year ago

Hi Duncan, thank you for your kind feedback and 5-star review, we strive to have great service and a dependable team so are glad to hear you found that. Thanks again!

Posted 1 year ago

“Sashika was able to sort out our internet problems today very thoroughly and also explained it all in simple terms easily understood. Geeks service continues as per previous high standards. Also same day service which was most appreciated.”

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Posted 1 year ago

Hello! Thank you for your 5-star review. We're so pleased to hear that Sashika was able to deliver the highest of standards for your recent booking with us. We endeavour to not only provide top-notch solutions but also to impart some of our expertise in a clear and understandable manner so you feel more confident with your tech when we leave! Thanks again!

Posted 1 year ago

“Each time we have used Geeks on Wheels we have been helped. This last occasion was particularly helpful.”

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Posted 1 year ago

Hi David, thank you for the 5-star review and positive feedback. We're happy to have helped you on more than one occasion and hope to continue doing so in the future!

Posted 1 year ago

“Great service, very helpful and very knowledgeable.”

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Posted 1 year ago

Hi Debbie, many thanks for the 5-star review and kind words. We pride ourselves on our great service so are pleased to hear you found it just that.

Posted 1 year ago

“We were very happy with Vaughan. A very pleasant and efficient technician.”

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Posted 1 year ago

Hi Jenny, thank you for the positive feedback and 5-star review! We're glad to hear that Vaughan was pleasant and efficient and will be sure to pass on your kind words.

Posted 1 year ago

“I need you back asap”

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Posted 1 year ago

Hi Sue, thank you for the 4-star rating. We will give you a call today and organise a technician to come out.

Posted 1 year ago

“Sam was excellent to deal with, friendly and knowledgeable.”

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Posted 1 year ago

Hi Genaya, we appreciate the awesome feedback about Sam and your five-star rating. We hope we can help again in the future!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,203 reviews