Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,467 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“He had a lot of work to do and was very patient”

Helpful Report

Posted 1 year ago

Hi Graham, thank you for the high rating and positive review. We're glad to hear you found our technician patent as he got through the work to be done. We always aim to work through tech troubles thoroughly whilst explaining what is going on, without rushing through, giving our customers the best possible outcome.

Posted 1 year ago

“Chris was polite fast and efficient”

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Posted 1 year ago

Ho Sonya, thank you so much for the 5-star rating and kind feedback. We'll be sure to pass on your comments to Chris.

Posted 1 year ago

“Chance was professional, explained what he was doing and a whiz kid. He quickly solvec my problem and offered additional helpful tips and services. I would highly recommend him. Thank you!”

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Posted 1 year ago

Hi Denny, thank you for the 5-star review! It's great to hear that Chance not only solved the main issue but offered some other useful advice and tips, we will make sure to pass on your kind words. Thanks again for te feedback!

Posted 1 year ago

“Fast and fantastic service by a lovely guy!”

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Posted 1 year ago

Hi there, thank you for the kind words and 5-star rating!

Posted 1 year ago

“Got on and sorted problem”

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Posted 1 year ago

Hi Michael, thank you for the 5-star rating. A happy customer makes us happy too! We hope to help again in the future should you need it. Thanks again!

Posted 1 year ago

“Good explanations to current issues.and providing solutions now and what needs to be done in the future”

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Posted 1 year ago

Hi Paul, thank you for the 5-star rating and positive feedback, we're happy to hear we not only helped with current issues but managed to provide some suggestions and solutions for futureproofing your devices. Thanks again!

Posted 1 year ago

“Service from Tom was clear and concise. Happy with his work.”

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Posted 1 year ago

Hi there, thank you for the 5-star rating and kind feedback. We are very pleased to hear that Tom was helped, whilst being clear and concise. Thanks again!

Posted 1 year ago

“Sashika was very helpful and resolved all the key points we wanted addressed. He was very good at explaing each of the steps that were required in order to complete the tasks.”

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Posted 1 year ago

Hi Karon, thank you for the lovely review. we're pleased to hear you found Sahsika helpful and that he was able to get your issues resolved. We hope to help out in the future should you require it!

Posted 1 year ago

“Absolutely happy with the speedy same day attendance and wonderful service cleaning all devices. Some improvements also suggested and carried out. All explained very well. Thank you very much”

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Posted 1 year ago

Hi Sally, we really appreciate the 5-star review and positive feedback. It's great to hear we could solve your problems within the day and offer some helpful advice. We hope to help again in the future!

Posted 1 year ago

“Job done efficiently”

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Posted 1 year ago

Thank you for the feedback and 4-star review!

Posted 1 year ago

“Very pleasing to have service done by an efficient, pleasant, not a time waster, gentleman service man.”

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Posted 1 year ago

Hi there, thank you for your kind review and feedback. it's great to hear you found the technician to be efficient, pleasant and a gentleman! We hope to assist with any tech issues in the future!

Posted 1 year ago

“Tom did what he could to fix the problem with the printer,but had to ring the Brother Help Desk for futher help. He arranged for the Brother operators to try and resolve the issue.”

Helpful Report

Posted 1 year ago

Hi there, thank you for the 4-star review, it's a shame we weren't able to fully resolve your printer issues, but we're glad to hear you had a positive experience with Tom our onsite technician. Thanks again!

Posted 1 year ago

“I had an urgent problem and they responded on the same day. They worked through a complicated issue with Teams that I never could have fixed.”

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Posted 1 year ago

Hi Kevin, thank you for the 5-star review. We're pleased we were able to get your issues resolved within the day and hope we can assist with any future tech troubles. Thanks again!

Posted 1 year ago

“The service call I got here in Hamilton today was excellent.”

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Posted 1 year ago

Hi there thank you for the 5-star rating and kind review!

Posted 1 year ago

“Contacted Geeks , service fantastic. Angus turned up what a polite young man,easy to talk to re our problems. We feel very satisfied with service. Almost a new computer. Thanks.”

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Posted 1 year ago

Hi Glenys, thank you for the lovely review and five-star rating, we will be sure to pass on your kind words to Angus. It's great to hear you're satisfied with the outcome and managed to get your problems resolved. Thanks again!

Posted 1 year ago

“Amazing very helpful, highly recomend.”

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Posted 1 year ago

Hi Beverly, thank you for the glowing review and 5-star rating. We hope to help again in the future!

Posted 1 year ago

“Technology is supposed to be getting smarter, more user friendly but setting up a new 3rd party router proved yet again it's far from it. Being able to get someone like Geeks on wheels around to sort things out was a load off my mind and an eye opener to see how quick and simple it could/should have been. It was expensive though at $190 for about an hour, but the internet addiction is costly !!!”

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Posted 1 year ago

Hi Paris, some tech items definitely require more specialist skills than advertised! We're glad we were able to get your internet back up and running as it should be. Thank you for the feedback and 5-star rating!

Posted 1 year ago

“I was very pleased that the issue concerning the printer was resolved very quickly, releived that it was not drawn out.Also the commonsense advice that I keep the email service as it is at the moment.”

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Posted 1 year ago

Hi Garth, thank you for the 5-star review, we're glad that we got your issue resolved and we're also able to offer some sound and helpful advice. Thanks again!

Posted 1 year ago

“The technicians turned up on time. Most of my needs were met but it was an unwelcome surprise to find out my PC was unusable after the upgrade. The managers discount helped me swallow that pill.”

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Posted 1 year ago

Hi there, thank you for the 4-star review, unwelcome surprises can really be a pain sometimes. If you feel like there's something we could have done better we'd love to hear from you, please give us a call on 0800 424 335!

Posted 1 year ago

“Excellent in every way. Chris was super helpful and went over and above all our expectations. Geeks on Wheels have been superb every time we needed them. Keep up the great work and awesome staff.”

Helpful Report

Posted 1 year ago

Hi Christine, thank you for the kind words and 5-star rating. We are stoked to hear Chris did such a great job and we will pass on your feedback. Thanks again!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,467 reviews