Gen Mobile Reviews

Name: Gen Mobile
Address: P.O. Box 1187, Gardena, Redondo Beach
Rating: 4.08

4.1 Rating 538 Reviews

78 %

of reviewers recommend Gen Mobile

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About Gen Mobile:

Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simpler, more dependable, and more within reach, wherever life takes you.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Options for different carriers under the same brand is a plus”

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Posted 1 month ago

Hi Rudy, Happy to hear that’s been a plus for you. We appreciate you taking the time to leave a review.

Posted 1 month ago

“Service is very good . Cheap pricing excellent”

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Posted 1 month ago

Hi there, Great to hear you’re enjoying the service and our affordable pricing. Thanks for sharing!

Posted 1 month ago

“Can use service when I travel keep my same number!”

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Posted 1 month ago

Hi Victor, Great to hear Gen Mobile keeps you connected while you travel and lets you keep your number! Thanks for sharing.

Posted 1 month ago

“Great service price”

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Posted 1 month ago

Hi there, Great to hear you’re enjoying Gen Mobile and that the service fits your needs.

Posted 1 month ago

“Went from $200 bill on att and with my same phone I am just paying $50 unlimited everything!! Let’s go Gen!!”

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Posted 1 month ago

Hi John, Amazing to hear you’re saving so much and loving unlimited everything! Thanks for sharing your experience and for sticking with Gen Mobile. If you need anything, we’re here to help.

Posted 1 month ago

“I recently activated my first Gen Mobile line and it was easy. Signal is good and data was enough for $30 plan. Customer service was ok. I would recommend trying their service.”

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Posted 1 month ago

Hi there, Happy to hear your first line got off to a smooth start. Thanks for taking the time to leave a review and for recommending us.

Posted 1 month ago

“This is my 2nd Gen Mobile line I enjoy the price, service Gen Mobil offer and the Rep was very informed. Highly recommend the product.”

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Posted 1 month ago

Reggie, that’s great to hear. Thanks for the support and for being with Gen Mobile.

Posted 1 month ago

“The range of plan is good and the international calling is great feature. Customer’s have many choices or the store can offer the right choice of plan for the customer can afford. Multiple months payment at the time of activation is excellent”

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Posted 1 month ago

Pat, we’re glad the plan range and international calling features are meeting your needs. Thanks for choosing Gen Mobile and sharing your experience.

Posted 1 month ago

“Great service. Great plans. Love it! 🥰”

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Posted 1 month ago

So glad to hear you’re loving the service. Thanks for being with Gen Mobile.

Posted 1 month ago

“There’s no way to create a Pin code during activation to secure the customer account”

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Posted 1 month ago

Hi, we’re sorry to hear you’re having trouble. We’d like to get this looked at for you. We’ll send you a private message so we can gather your account details and have our team review the issue.

Posted 1 month ago

“Good service”

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Posted 1 month ago

Hi there, We’re glad you’re satisfied with our service. Thanks for taking the time to leave a review!

Posted 1 month ago

“Customers service doesnt help with the situation at all they make it more complicated”

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Posted 1 month ago

Hi Jaffar, we’re sorry your experience with our customer service didn’t meet expectations. We’d like to look into this and make it right.

Posted 1 month ago

“Great and affordable plans for customers!”

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Posted 1 month ago

Hi Delanie, We’re glad you’re enjoying Gen Mobile. Thanks for the review!

Posted 1 month ago

“Great service! Good internet speeds and I can call my family from the other side of the world!”

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Posted 1 month ago

Hi Don, That’s great to hear. Happy the service and speeds are working well, especially when it comes to staying in touch with family.

Posted 1 month ago

“Very easy activate and works on T-Mobile, AT&T and Dish Network.”

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Posted 1 month ago

Glad it was easy to activate and that everything’s working smoothly for you. Thanks for sharing your experience.

Posted 1 month ago

“The phone plans are 100% recommendable”

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Posted 1 month ago

Hi there, We really appreciate the recommendation. Glad it’s been a good fit for you!

Posted 1 month ago

“I don't have any problem with activating gen mobile so far or any issues with the customer service?”

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Posted 1 month ago

Hi Bashar, Great to hear activation and customer service have been smooth so far. If you need any help, just let us know.

Posted 1 month ago

“No complaints! No customer has had any complaints so far while using Gen Mobile.”

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Posted 1 month ago

Hi Sabine, Thanks for sharing, great to hear there are no complaints and that Gen Mobile is working well for you!

Posted 1 month ago

“Great Customer service and a Great Value!”

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Posted 1 month ago

Hi there, We’re glad you had a great experience with Gen Mobile. Thanks for sharing!

Posted 1 month ago

“Great speed on ATT network! Can't tell it's prepaid!”

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Posted 1 month ago

Glad to hear it’s been running smoothly for you. Great speed makes all the difference. Thanks for sharing your experience.

Posted 1 month ago

Gen Mobile is rated 4.1 based on 538 reviews