Gen Mobile Reviews

Name: Gen Mobile
Address: P.O. Box 1187, Gardena, Redondo Beach
Rating: 4.00

4.0 Rating 493 Reviews

76 %

of reviewers recommend Gen Mobile

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About Gen Mobile:

Gen Mobile is a wireless service provider that runs on America's largest 5G networks. We believe in making nationwide and international wireless plans accessible to all by offering affordable and subsidized solutions. Together with DISH Network/EchoStar, the fourth-largest mobile provider in the US, we are reimagining wireless and create groundbreaking new experiences for all.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently activated my first Gen Mobile line and it was easy. Signal is good and data was enough for $30 plan. Customer service was ok. I would recommend trying their service.”

Helpful Report

Posted 3 weeks ago

Hi there, Happy to hear your first line got off to a smooth start. Thanks for taking the time to leave a review and for recommending us.

Posted 3 weeks ago

“This is my 2nd Gen Mobile line I enjoy the price, service Gen Mobil offer and the Rep was very informed. Highly recommend the product.”

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Posted 3 weeks ago

Reggie, that’s great to hear. Thanks for the support and for being with Gen Mobile.

Posted 3 weeks ago

“The range of plan is good and the international calling is great feature. Customer’s have many choices or the store can offer the right choice of plan for the customer can afford. Multiple months payment at the time of activation is excellent”

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Posted 3 weeks ago

Pat, we’re glad the plan range and international calling features are meeting your needs. Thanks for choosing Gen Mobile and sharing your experience.

Posted 3 weeks ago

“Great service. Great plans. Love it! 🥰”

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Posted 3 weeks ago

So glad to hear you’re loving the service. Thanks for being with Gen Mobile.

Posted 3 weeks ago

“There’s no way to create a Pin code during activation to secure the customer account”

Helpful Report

Posted 3 weeks ago

Hi, we’re sorry to hear you’re having trouble. We’d like to get this looked at for you. We’ll send you a private message so we can gather your account details and have our team review the issue.

Posted 3 weeks ago

“Good service”

Helpful Report

Posted 3 weeks ago

Hi there, We’re glad you’re satisfied with our service. Thanks for taking the time to leave a review!

Posted 3 weeks ago

“Customers service doesnt help with the situation at all they make it more complicated”

Helpful Report

Posted 3 weeks ago

Hi Jaffar, we’re sorry your experience with our customer service didn’t meet expectations. We’d like to look into this and make it right.

Posted 3 weeks ago

“Great and affordable plans for customers!”

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Posted 3 weeks ago

Hi Delanie, We’re glad you’re enjoying Gen Mobile. Thanks for the review!

Posted 3 weeks ago

“Great service! Good internet speeds and I can call my family from the other side of the world!”

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Posted 3 weeks ago

Hi Don, That’s great to hear. Happy the service and speeds are working well, especially when it comes to staying in touch with family.

Posted 3 weeks ago

“Very easy activate and works on T-Mobile, AT&T and Dish Network.”

Helpful Report

Posted 3 weeks ago

Glad it was easy to activate and that everything’s working smoothly for you. Thanks for sharing your experience.

Posted 3 weeks ago

“The phone plans are 100% recommendable”

Helpful Report

Posted 3 weeks ago

Hi there, We really appreciate the recommendation. Glad it’s been a good fit for you!

Posted 3 weeks ago

“I don't have any problem with activating gen mobile so far or any issues with the customer service?”

Helpful Report

Posted 3 weeks ago

Hi Bashar, Great to hear activation and customer service have been smooth so far. If you need any help, just let us know.

Posted 3 weeks ago

“No complaints! No customer has had any complaints so far while using Gen Mobile.”

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Posted 3 weeks ago

Hi Sabine, Thanks for sharing, great to hear there are no complaints and that Gen Mobile is working well for you!

Posted 3 weeks ago

“Great Customer service and a Great Value!”

Helpful Report

Posted 3 weeks ago

Hi there, We’re glad you had a great experience with Gen Mobile. Thanks for sharing!

Posted 3 weeks ago

“Great speed on ATT network! Can't tell it's prepaid!”

Helpful Report

Posted 3 weeks ago

Glad to hear it’s been running smoothly for you. Great speed makes all the difference. Thanks for sharing your experience.

Posted 3 weeks ago

“I love their dealer support. They are well trained, fast and professional!”

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Posted 3 weeks ago

Hi Derrick, That’s great to hear! We’re glad our dealer support team has been helpful and responsive.

Posted 3 weeks ago

“Easy to activate with simple plans”

Helpful Report

Posted 3 weeks ago

So happy activation was smooth for you. We appreciate you being with Gen Mobile.

Posted 3 weeks ago

“I love Gen Mo great value and great service!”

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Posted 3 weeks ago

Love hearing that. We’re glad it’s been a great fit for you. Thanks for being with Gen Mobile!

Posted 3 weeks ago

“Talk about bang for your buck! The price is definitely right with Gen Mobile, and I was happy to choose the network that works best for me!”

Helpful Report

Posted 3 weeks ago

So happy it’s been a good fit. Thanks for sharing and for being with Gen Mobile.

Posted 3 weeks ago

“Gen Mobile has been great. Cheap plans, easy setup, and my service works without issues. Calls are clear, data does what I need, and the international calling is a big plus. Honestly, hard to beat for the price.”

Helpful Report

Posted 3 weeks ago

Happy to hear everything’s been running smoothly for you, especially the international calling.

Posted 3 weeks ago

Gen Mobile is rated 4.0 based on 493 reviews