Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,460 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 8th March 2026

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All round very good service from the website usability, simplicity of the ordering process, update status, delivery and finally instructions which were easier enough to follow. The product itself is fine the bed itself looks decent and sturdy following assembly the quality of the wood could be debated but you get what you pay for. Overall happy customer and based on my experience would recommend.”

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Posted 4 years ago

“Just received a white four poster double bed for my 8 year olds bedroom. Plus drawer storage underneath Highly impressed with the service provided by you guys, and the quality of the bed (great finish and high quality and so solidly made). Theres even an amazing wood smell currently “floating around her room”. Decided i’ll be buying an additional oak finish poster bed from you shortly for the master bedroom.”

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Posted 4 years ago

“The king size ottoman bed frame we ordered is perfect. Lovely deep storage, while looking robust and pretty!”

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Posted 4 years ago

“Lovely well made bed, everyone who sees it compliments how different it looks!”

Getlaidbeds.co.uk 5 star review on 11th January 2022

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Posted 4 years ago

“I bought a super king-size bed from GetLaidBeds. The slats in the bed are 183cm so 3cm bigger than they should be. I now have a gap between the side of a bed and the mattress. I never imagined that considering I paid 1000 pounds for the bed, it would not follow the standard sizing of 200cm x 180cm. When I complained using their online chat, I was offered no apology and instead was told that people don't complain to them about the size. Well here is your complaint. If I could give you zero for both your product and customer service, I would. Another letdown was that they were not offering assembly for the area I live in so we had to assemble ourselves. This wouldn't be a problem, as we normally assemble all our furniture ourselves. But this time, there were 2 sets of different slats, with no way of knowing which ones are for the bed and which ones are for under-bed storage. Their manual is useless and to this day I don't have the under-bed storage assembled. Platform Bed (No Headboard) - Bed Size: 6' - Super King - Type of Slat Base: Standard Slat Base - Fixed - Solid Bed Frame Finish: Solid Oak (Satin) - Style of Bed Legs: Tapered Modern Underbed Storage Box - Underbed Storage Box Size: Full Box (184 x 59cm) - Solid Finish: Solid Ash (Satin)”

Getlaidbeds.co.uk 1 star review on 21st December 2021

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Posted 4 years ago

“Absolutely delighted with the whole process from the excellent website, the delightful showroom and service, extremely prompt delivery to the lovely finished bed which is even better than we had thought. The bed has completely transformed our room and sleep. Thank you”

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Posted 4 years ago

“All arrived on time, bed looks lovely. Really sturdy. A small issue with one of the drawer front batons was quickly addressed with a call to customer services.”

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Posted 4 years ago

“Be careful with this company. My platform bed arrived with two major issues: 1. Pilot hole placement was very consistent on the 4 corner pieces. Some were so misplaced that it was literally impossible to drive the screw. Customer service claimed it was within tolerance, but the delta was about an inch from other corners and, as I said before, made assembly literally impossible. 2. The pilot holes have insets to make way for included washers. But the depth of these insets in some cases was not sufficient for the washer to not poke out, which interfered with the adjoining frame making assembly with the washer literally impossible. Customer service claimed the washers were "aesthetic" and therefore I could assemble the bed without them, but I question this because 1) washers are not typically used for aesthetics and 2) the screw is not exposed when the bed is assembled so there is not need for washers for aesthetics. After several back and forth emails with their customer service, they offered me $40 to hire a "handyman" to assemble the bed (I live in San Francisco where no such services exist at that price) or I could return it for $150. Now I understand why their website only features hand picked reviews!”

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Posted 4 years ago

“Excellent product and service, absolutely delighted with the whole process. Thanks to the team at Get Laid Beds”

Getlaidbeds.co.uk 5 star review on 10th November 2021

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Posted 4 years ago

“Thank you for these high quality beds. They seem strong and the oak speaks for itself - naturally attractive. Quick to make and deliver.”

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Posted 4 years ago

“Fantastic service and delivery. The daybed was easy to assemble and looks perfect in my spare room. I will be looking to replace my own bed from this company as they are high quality beds.”

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Posted 4 years ago

“The Instructions were easy to understand. The Bed is of a good quality as is the mattress. We are very pleased with both and with the delivery of the bed. It would be better to have some protection around some of the wooden pieces in addition to the cardboard boxes while in transit.”

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Posted 4 years ago

“Excellent service, kept me informed of delivered time. Excellent quality bed good solid bed, value for the money. Bonus delivered by to very friendly, helpful delivery men ( Mo & Ben )put bed straight in to bedroom.”

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Posted 4 years ago

“Delivered on time, feels like a well made, sturdy bed. Fairly easy to assemble and looks great in our room. Very pleased.”

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Posted 4 years ago

“Whilst the quality and workmanship is good the customer service is scandalously poor. They turned up at 7.30 and left without making a serious attempt at getting hold of us. No warning they were going to turn up and notified us 2 hrs later. The new delivery date is 2 and half weeks later meaning we have no bed to sleep in when we move in. There are other sites offering similar products so not sure they should be quite as slap dash with good customers. Will think twice before using them again.”

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Posted 4 years ago

“I over stated and paid extra to not have it painted or varnished. You didnt listen and coated it anyway. Next time, listen to the customers. Tbh you owe mw the 100£ back i paid to not have it coated which really should have cost me less to bot have it coated, Again another company who dont listen and another i loose trust in. Really angry tbh”

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Posted 4 years ago

“Please do not order from this company. I placed an order did not get my bed as promised. I did not get a refund so I disputed the charge. I was told to dismiss my my dispute and I would get a refund. When I did and the merchant got their money they did not refund me. I have been trying to get a refund for almost a year.”

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Posted 4 years ago

“I bought an ash fourposter bed It’s great - looks good, feels good, and not a single squeaking sound.”

Getlaidbeds.co.uk 5 star review on 2nd October 2021

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Posted 4 years ago

“I bought my Low Loft Bed frame in Natural six months ago and I love it! It was delivered bang on time, even with all of the Covid-related delays with the post (I'm in Ireland). Assembly was super easy and I've even moved house once with it which was no problem as it is so light. I wanted a low-bed for a long time but the frames I saw were always super heavy. This one is simple, natural, and has its own style going on. Thank you very much Get Laid Beds!”

Getlaidbeds.co.uk 5 star review on 21st September 2021

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Posted 4 years ago

“Love my new ottoman bed, very well made and sturdy. No problems with ordering or delivery. The two lads that delivered and built the bed were friendly and very efficient, despite it being their last job of a very long shift! Absolutely no complaints.”

Getlaidbeds.co.uk 5 star review on 14th August 2021

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Posted 4 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,460 reviews