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Getlaidbeds.co.uk Reviews

4.4 Rating 2,129 Reviews
84 %
of reviewers recommend Getlaidbeds.co.uk
4.4
Based on 2,129 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Getlaidbeds.co.uk Reviews
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Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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A happy customer. Ordering was a simple process, delivery came on time and the team put the bed together very quickly. The bed looks lovely and the additional storage is very helpful. Excellent.
Getlaidbeds.co.uk 5 star review on 4th September 2020
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Posted 4 years ago
Terrible experience! Wrong parts were delivered, so could not assemble our long awaited bed! Called the supplier, response was “take pictures of all the parts delivered, so we can figure out what parts are missing” Really?!?! For a super king size bed there are over 80+ wooden parts, if not more! This is a total joke and I will be asking for a full refund! Not to mention cracked side bed and broken packaging! Waste of time!!!
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Posted 4 years ago
We found the customer service very good - the delivery guys even delivered early (having checked this would work for us first). We paid slightly more so they would build the bed for us - very much worth it - they did a great job and were quick and kind. The Deco bed that we bought is good quality and looks great. No scuffs or bumps. Price seems very good to me when compared with other well known suppliers of wooden furniture. All up - we are very pleased, I would buy from this company again and I have already recommended them to friends and family.
Getlaidbeds.co.uk 5 star review on 3rd September 2020 Getlaidbeds.co.uk 5 star review on 3rd September 2020
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Posted 4 years ago
The bedframe is great, looks lovely and feels really comfy to sleep on. The delivery guys were really helpful and put it together quickly.
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Posted 4 years ago
A massive thank you to everyone at Get Laid Beds. I’m absolutely delighted with my new bed! From the customer service team who I spoke with before making my purchase to the delivery guys who were so friendly and put my bed together so quickly, the service was fantastic. I would recommend Get Laid Beds to anyone.
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Posted 4 years ago
Seamless service, craftsmanship is exceptional and sturdy, and the assemblers were professional, arrived on-the-dot and assembled the bed in no-time. We bought the bed and mattress for my daughter, and she loves it. As she has a smaller room we thought it may be too big, but it fits perfectly and compliments the room. I’d strongly recommend Get Laid Beds.
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Posted 4 years ago
Easy to assemble despite there being no instructions. Great quality frame. Strong and well made. Delivery was efficient and we were kept well informed throughout. Thank you.
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Posted 4 years ago
We ordered the Japanese platform bed without a headboard and with two under bed storage boxes. It was exactly what we were looking for - solid wood, low profile, storage options and reasonable price. We were so impressed with the quality! We easily assembled it ourselves in about an hour. When we raised questions about our order, we received a prompt, courteous response. Great customer service!
Getlaidbeds.co.uk 5 star review on 31st August 2020
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Posted 4 years ago
Customer service has been absolutely amazing, even as we had questions when putting the bed together there was someone on hand to send us photos on Bank Holiday Sunday! We are absolutely thrilled with our bed, it is exactly as we had hoped. My only negative would be the delivery. We were given no courier info, a delivery time of 8am-8pm and no tracking info. Sadly our bed was also split by the courier so we received 2 boxes one day, and the following box the next day. Overall we are delighted but I would suggest looking into better courier options
Getlaidbeds.co.uk 5 star review on 31st August 2020
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Posted 4 years ago
I took a while choosing a new bed, the space I had for it was limited and I wanted something special. I found the Ohio day bed and really like the style. It also fitted perfectly into the recess I had for it. I asked questions via the chat on the website and email and got lots of helpful responses. Once my bed was ordered I had a little while to wait but that's to be expected when something is being made. I was pleased to get an email telling me my bed would be ready sooner and my delivery was being upgraded free of charge. Delivery was stress-free and with lots of updates on times etc. Assembly was a challenge, mainly due to the limited space available but I managed it. The instructions were clear and comprehensive. I am really pleased with the bed. It looks great and is very comfortable. It also doubles as a little sofa to relax watching telly with the kids. I am very pleased.
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Posted 4 years ago
I got two beds, a single and a double. The quality of the workmanship is excellent making the beds very easy to assemble. Once assembled and dressed, both beds look fantastic and are very comfortable. Great value for money.
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Posted 4 years ago
We were decorating our bedroom and looking for a four poster bed. We were delighted when we found the Get Laid website and also that the bed we wanted was also on sale. We enjoyed customising the bed with the online tool and ordered our bed with a confirmed date for delivery and assembly of our new bed. This was 6 weeks away which was fine as it gave us time to decorate our room and ensure it was worthy of the new bed. We were kept informed by email and queries answered very quickly, the bed was delivered on the date promised and assembled by the guys for us. We loooooovvvvvveeeeee our beautiful well made new bed and will use Get Laid again in the future.
Getlaidbeds.co.uk 5 star review on 25th August 2020 Getlaidbeds.co.uk 5 star review on 25th August 2020
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Posted 5 years ago
Great beds and brilliant white glove service
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Posted 5 years ago
I bought a single bed for my son who had been managing on an old futon for months during lockdown. I came across Get Laid Beds on the internet and found them very helpful during the ordering process. Delivery was straightforward and my son and I built the bed ourselves. Construction was just a few simple steps and done within an hour. I am impressed with the slats in the bed base - much stronger than in beds from larger companies that I have used before. The bed looks good, seems very sturdy and has nice features such as the sloping headboard which I quite envy myself!
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Posted 5 years ago
My new bed with drawers is brilliant! The mattress is so comfy. It was easy to order, well made and good value for money. Clear instructions and easy to assemble. I got a space saver bed and it fits perfectly.
Getlaidbeds.co.uk 5 star review on 22nd August 2020
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Posted 5 years ago
Great customer service. Staff were very helpful with customising my order as we had to fit a specific space. Staff suggested changing Oxford frame to space saver design to fit which was a great solution and both frame and mattress adapted for the same price. Delivered on time. Good tracking system so knew ETA and delivery guys assembled it in about 10 minutes. Lovely bed and my son says very comfortable. Can't fault the company!
Getlaidbeds.co.uk 5 star review on 22nd August 2020
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Posted 5 years ago
Absolutely in love with our new bed, the quality is brilliant! The white glove service was a god send, the gents had the bed frame brought in and all assembled with in 10 minutes! So happy with our purchase and will definitely be recommending get laid beds to everyone!
Getlaidbeds.co.uk 5 star review on 21st August 2020 Getlaidbeds.co.uk 5 star review on 21st August 2020
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Posted 5 years ago
Good product, mediocre service Great product overall, but the service lacks quality. They forgot to include the mattress in our delivery (nobody would have noticed if we wouldn't have highlighted this)... Also, the delivery staff refused to assemble the bed at first due to "lack of parking" and were not really interested in a solution like parking in our yard. Took some convincing to get them to do their job.
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Posted 5 years ago
Having seen a bed previously, we decided to buy one ourselves. The bed arrived damaged, and poorly manufactured. All 4 legs were replaced due to quality issues, including missing mortices to fit the sides into. There was insufficient hardware, and the way the whole thing is held together is a joke. Fortunately I had the materials/skills to add brackets to hold the ends upright and add a centre runner under the slats to prevent them sagging. I wish I had seen some of the reviews here before buying! In fairness, the support from their staff was very good eventually! I will not be buying from them again.
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Posted 5 years ago
Great customer service and a beautiful, quality bed!
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Posted 5 years ago
Getlaidbeds.co.uk is rated 4.4 based on 2,129 reviews