Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,231 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 10th November 2025

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When ordeing the bed I specified a date as this was a present for my son. Upon delivery only 3 of the 4 parcels turned up. The 4th was lost. It took a lot of emails, phone calls and messages to GLB and Panther. I also had to escalate this within GLB as the responses given were poor. I did manage to get it delivered within the week, but sadly not in time for the birthday. The quality is good, and it was easy to put together. Not sure I would put myself through this again.”

Helpful Report

Posted 1 year ago

“I think the product (Low Fuji attic bed) is excellent quality and should last for years to come, and I am very happy with it. However I built it myself and the instructions were very confusing. The list of contents on the paper instructions did not match what I had been sent, also the 3D image on the website did not match what I was supposed to build. I got there in the end with customer service who were great, but they really should include instructions on the website that exactly match the product ordered - it would have saved me a lot of time!”

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Posted 1 year ago

“Excellent quality and service! This is the third bed purchased and we are very happy with the service, from start to finish, and the quality. Highly recommended!”

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Posted 1 year ago

“Beautiful sturdy bed. Well made and painted. Highly recomend.”

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Posted 1 year ago

“Easy to order, arrived when it was suppose to and easy to assemble. All round brilliant - and it looks pretty cool too 😁”

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Posted 1 year ago

“Efficient service, great product.”

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Posted 1 year ago

“I'm sorry to give such a bad review but for the money we paid I'm seriously disappointed. I chose to build the bed myself. As a mechanical engineer of 12 years and a design engineer for the previous 2 , I should be able to handle a bed? However I assumed the letters on the corners of the sides, head and foot board should match up but they didn't. After hand screwing the 60mm screws into all 4 corners of the solid oak I realised that it had been stickered up wrong as the hinge mechanism was closer towards the foot end of the bed and the strut was on the wrong end of the hinge. Therefore had to disassemble the bed and start from the beginning. Please may I suggest looking at a better way to attach the sides. Posi headed screws are not convenient, when the access is limited and you have to use a screw driver. Hexagonal headed screws would be better; you'd be able to use an Allen key and tighten the bolts up better. Metal threaded inserts would be even better rather than self tapping into solid oak To attach the hydraulic struts to the triangular brace, you use a nut and bolt. I can only guess this is so that you can replace the strut easier but due to access, you'd have to remove the brace from the bed anyway. The head of the bolt, although reduced, still gets in the way of the bed and hinge so both braces have to be fitted at an angle. As well as this, the slot in the bolt is very shallow and its awkward to tighten. Surely it would be better to weld a pin into the brace, with a bushing on either side of the strut to reduce the huge amount of play? My next suggestions are a bit picky but we paid over 1000 pounds for this so I expect better. There are some fairly large gaps in the external slats and joints where the wood is bowed and the holes are slightly off. The hole in the leather strap is not in the middle and I'm wondering if there is meant to be two holes in it? And there are no spots or markings on the bed for where the horizontal slats are meant to go, so laying the slats in an even fashion takes more time than it needs to. Lastly, the headboard and footboard where pre built which I am grateful for but you included all the bolts and biscuit joints for both parts as if I was to build it myself. As a company you'd probably save a lot of money if you only provided the bolts that are required?”

Helpful Report

Posted 1 year ago

“The company helped me to chose a bed and mattress; both of which, I am very pleased with. I had not realised that the frame and mattress would be delivered by two different operators and was very confused when I got two messages the day before giving me two different delivery times. Warwickshire Council were the only downside, with their parking restrictions in our area -requiring a substantial sum of money required for parking whilst it was assembled.”

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Posted 1 year ago

“Very helpful in helping me pick a bed. Fast delivery”

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Posted 1 year ago

“Excellent website ! Bed is exactly what we wanted. Efficient delivery too !”

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Posted 1 year ago

“Exactly as expected. Very solid. Went together with ease. It is a two man job and a powered screwdriver is definitely an advantage. The only reason I didn't give it the last star was because I would have liked one more base slat.”

Helpful Report

Posted 1 year ago

“I'm rating this bed as a 4. We assembled the bed ourselves which was relatively simple if we'd thrown out the instructions to start with. Some of the parts are labelled by hand, so poorly written we couldn't read the letters that link to the instructions, so we just worked it out for ourselves. Good quality bed though, solid wood, very strong and comfortable so we are happy with it.”

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Posted 1 year ago

“This is the second Get Laid bed we now have. Due to our attic conversion, we needed low bed frames and these are brilliant. The added shelf looks great and is really handy. Good sturdy quality and really easy to put together.”

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Posted 1 year ago

“Good communication, great bed, neighbours had a giggle at the name. All 👍”

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Posted 1 year ago

“Excellent bed. This is our second as we were so impressed with the first. Well made, minimal packaging and easy to put together. Impressed all round”

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Posted 1 year ago

“Very friendly people and efficient setup. Thank you”

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Posted 1 year ago

“The process of order and delivery was very straight forward. Those delivering were great, pleasant and friendly. My only qualm was that I ordered the white glove service, however it was only upon delivery that I was told white glove was not available on this bed for part assembly, I wish this would have been clear when purchasing as I would not have selected this option.”

Helpful Report

Posted 1 year ago

“I received a delivery for the wrong size of bed. Customer service over the phone suggested to take some photos to be sent by email. The response consistently denied that the bed was the wrong size. It took several email exchanges to establish that the person replying was using a size chart that it is nowhere to be found on the Get Laid Beds website. It also insisted that a charge of £25 was required for a return again nowhere to be found in the Terms & Conditions and that a refund would take up to 14 days to take place. I was constantly challenged as I was lying. They sent a Petite Double Bed instead of a Small Double Bed. I am still waiting to know what is going to be done.”

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Posted 1 year ago

“We absolutely love our bed. This is the second one we have bought from Get Laid Beds and we are very happy with the quality, the look and the service we received. Definitely recommend.”

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Posted 1 year ago

“Quality from start to finish, even the screws showed strength and quality, simple to assemble because of the precise craftmanship. this may only be a small bed frame but it as turned a box room into a childs bedroom. thanks it was a enjoyable experience from paying out to laying out”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 2,231 reviews