Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,097 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,097 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've purchased two beds from this company now, both have been amazing. The only thing that could work better is if they could provide the bed building service UK wide instead of just England.”

Helpful Report

Posted 1 year ago

“Communication with company was easy and smooth, however screws supplied to make the bed with with of very poor quality and hadn't been made properly (phillips head casting was defective). Moving forward, equity checks need to made across all parts.”

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Posted 1 year ago

“Second bed bought from GLB and so glad we did. We’ve tried different bed brands but nothing compares to quality wooden bed and solid slats for comfort. Plus they look great!”

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Posted 1 year ago

“Delivery was a day later than what was arranged, and the bed arrived with no screws for the planks. Apart from this everything is acceptable, although I went into this purchase with high expectations due to hearing about the apparent exceptional quality of the company from word of mouth, this was not so much the case. I am satisfied with the purchase although a little discouraged from purchasing again in the future.”

Helpful Report

Posted 1 year ago

“It's been a year since we ordered our double bed bunk beds. We absolutely LOVE them. They look incredible and are so solid. Highly recommend.”

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Posted 1 year ago

“Great bed, sturdy and looks fantastic. However a couple of downsides, didn’t receive a confirmation email and not enough washers provided for screws. But overall very good. Love chat is also very poor”

Helpful Report

Posted 1 year ago

“I bought the ottoman bed king size two months ago and we were very excited about it. Building it wasn't hard at all but some of the pre-done holes didn't fit with the little wooden attachments and honestly, if I'm paying such a big amount this shouldn't happen. But I let it pass. Now the bed has started to squick, as I said, it's two months old. The whole mattress is resting in those wooden squares that are not even straight because the wholes weren't put in place.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for your review. We are sorry you are having problems with your frame. Please reach out to our helpful customer service team and they can assist you with this. They may require further information from you to be able to resolve this for you. Please email them on hello@getlaidbeds.co.uk Kind regards, Marie Customer Service Manager

Posted 1 year ago

“Overall quality seems good. Bed assembly is simple and clearly guided. Only hiccups where when I found myself short of a 60mm screw because one was unusable and also short of 5 washers… sorry to say but that never happened to me with IKEA…”

Helpful Report

Posted 1 year ago

“Wonderful quality bed for little more than a cheap chain store one! Well made easy to put together with a lovely white finish, perfect. This is the second bed from this company with the first still being as good as new several years on! Prompt delivery too, I highly recommend.”

Helpful Report

Posted 1 year ago

“The bed is not installed properly very noisy and squeaky. The mattress is sliding up and down and doesn't sit still.”

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Posted 1 year ago

“Easy to build and unbelievable quality”

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Posted 1 year ago

“Easy to order and simple website for all options”

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Posted 1 year ago

“Lovely mattresses. Just what we needed. Made to measure and fits perfectly. Good communication throughout. Delivery on time. Polite delivery drivers. Thanks”

Helpful Report

Posted 1 year ago

“Floating bed arrived as programmed and, once constructed, is fine but .... see review of product bellow:”

Helpful Report

Posted 1 year ago

“Customer services were very friendly and efficient when I asked to change my delivery slot. The bed is sturdy and minimalist and makes the room look bigger especially as the low height of the bed means it can sit neatly under my window instead of a higher headboard that might have blocked any light and looked awkward. Thankfully the bed arrived with no plastic packaging including the tape on the boxes and as I’m environmentally conscious I appreciated this detail likewise the planting of a tree for my purchase!”

Helpful Report

Posted 1 year ago

“Good product and good customer service.”

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Posted 1 year ago

“Disappointed with my latex mattress. It was very well wrapped, however, had a dirty mark on the mattress. Which was obviously on before it was wrapped. The cover also has a few clicks in the material. Reading through the terms and conditions there does not seem very much you can do if you are not happy with the mattress that does not incur the expense of returning it. The mattress arrived on Tuesday and is still giving off an unpleasant smell although I have had the windows open.”

Helpful Report

Posted 1 year ago

“Lindsay was great at helping me choose my mattress, all the staff were really friendly and it was a great price, Really happy with the Get Laid Beds team!”

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Posted 1 year ago

“Recently bought the traditional country bed with assembly service We love the bed. It was delivered and assembled by 2 very polite friendly young men, Adam and Vin.”

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Posted 1 year ago

“We had a doubt about measurements and we contacted them, very quick and kind costumer service”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 2,097 reviews