Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,099 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,099 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

Tell us how Getlaidbeds.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the outset the service I received was excellent-the showroom was a great setting to view the products and the staff were knowledgeable and able to provide advice without being pushy. I was kept well informed about the progress of my order and the delivery team were super efficient (thank you Chris and Sue) constructing the beds without mess or disruption. A really great buying experience from start to finish and much more than I expected for such a good value product.”

Helpful Report

Posted 1 year ago

“Great company, quick delivery, good quality wood, easy to assemble.”

Helpful Report

Posted 1 year ago

“Excellent service, fabulous product.”

Helpful Report

Posted 1 year ago

“very strong bed, just what i was looking for,”

Helpful Report

Posted 1 year ago

“Looks good but is not of much substance as the slates are so wide apart. At 10cm have discovered too wide for my mattress. Disappointed overall with the picture showing slates misleading - and no information on this available in dimensions, surprising given that many mattresses require less of a gap. One of the slates split also.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for your review. The 3D image is for illustration purposes only as each size bed frame will have a different number of slats. We are very sorry this caused any confusion of inconvenience to you. You have been in contact with the customer service team and we are replacing the slat that has split upon assembly and they have also made arrangements for additional slats to be sent to make the slat gaps smaller for you. We do hope that once you have these additional slats you will be able to continue to enjoy your bed frame. Kind Regards, Marie Customer Service Manager

Posted 1 year ago

“Great service, and excellent communication.”

Helpful Report

Posted 1 year ago

“I’ve been sent a request to review but haven’t received the bed yet! The delivery company cancelled half way through the morning on delivery date after prior messages telling me to be ready by 7am. I have no idea when they will deliver now, had no follow up. So I don’t have much option but to give poor feedback. No idea what the bed is like!”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for your review. We are very sorry you were one of the customers who were delayed due to the driver becoming ill and not being able to continue his deliveries. He did set out with good intentions to carry on as normal but sadly he did have to turn back. The Logistics Manager did try to make alternative arrangements to still deliver on the same day, sadly there were no available delivery drivers for our vans. He offered the very earliest date they could return in that first communication. You were not available for that date so a new more convenient date has been arranged for you and your delivery fee refunded for the unforeseen delay. We do hope you will be happy with your bed once it is delivered on your new date. Kind Regards, Marie Customer Service Manager

Posted 1 year ago

“Overall ok. Not completely sure on the QC of the bed. Joints were not as good as the price suggested and the finish was not perfect on the 'non best face' areas. Assembly intruction for the Oxford failed to note front to back supports are 'handed' which needed a bit of thought. Under bed storage is overly time consuming to assemble given the cost. Pre assembled would have a been a nice, easy quality touch for the smaller units chosen.”

Helpful Report

Posted 1 year ago

“Well happy with the whole thing The service for delivery and putting it up was amazing Communication all the way along was amazing”

Helpful Report

Posted 1 year ago

“Very pleased indeed with the bed I bought for my son. Excellent quality and easy to assemble. I can thoroughly recommend "Get Laid Beds"”

Helpful Report

Posted 1 year ago

“Extremely impressed with both the bed itself and the ordering, communication, delivery and installation service.”

Helpful Report

Posted 1 year ago

“The beds are beautifully made and of excellent quality. Service is impeccable, they were delivered right on the day and I could keep track of the delivery progress. The 2 employees who built the beds were very nice and polite, and did a very good and quick job at assembling them. Thumbs up I am extremely pleased”

Helpful Report

Posted 1 year ago

“Great service, including the delivery and assembly of bed. The bed looks great in our minimalist bedroom. Having slept on it for a few nights now there are no squeaks or creaks. Very happy with my purchase.”

Getlaidbeds.co.uk 5 star review on 19th September 2023

Helpful Report

Posted 1 year ago

“excellent service. Lovely bed”

Helpful Report

Posted 1 year ago

“Good experience start to finish! The delivery date and time was as stated. The assembly was quick and the guys were so nice !”

Helpful Report

Posted 1 year ago

“Very pleased with all aspects of Get Laid Beds. Delivery (by Panther) was on time, polite and friendly. The bed itself is very well made and the assembly was easy (done by one competent man!). Excellent all round!”

Helpful Report

Posted 1 year ago

“Really good bed, very pleased with it. I would of given 5 stars however some of the holes for the screws were not drilled so I had to go over them myself before assembling.”

Helpful Report

Posted 1 year ago

“A slick professional trustworthy reliable homegrown British company that has plugged a gaping hole in the bedframe market with thoughtful designs, quality materials and workmanship. Don't let the humourous company name and logo fool you, this is a seriously efficient business offering a superb product and excellent service. They are friendly, and their communications are comprehensive from their website through to emails and texts. I was over the moon when I found this company through a Google search because they are exactly what I was looking for.”

Helpful Report

Posted 1 year ago

“Great quality Ottoman bed. Easy to assemble. Recommend having an electric screw driver. Or better yet paying for Get Laid Beds to make it for you!”

Helpful Report

Posted 1 year ago

“Super helpful and proven customer support … above average in all ways. Items sturdy well made too”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 2,099 reviews