Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,322 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 21st December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found via Facebook having never heard of them. Order placed and bed arrived exactly on time. Fantastic communication throughout. Bed looks sturdy and well made. Three of the pieces arrived with slight damage which was unfortunate. Looks like it happened in transit. Spoke to Get Laid Beds and the replacement pieces have already been despatched. An absolutely superb company to deal with and highly recommend them.”

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Posted 2 years ago

“The beds are beautiful the delivery was unfortunately a shambles although this wasn't the fault of Get Laid who did go out of their way to rectify the issue.”

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Posted 2 years ago

“Great bed. Really sturdy and looks fabulous. However instructions for assembly really bad and took us nearly 2.5h to put together. (No mention on website that an electric screwdriver may be helpful) Ordering and delivery all as suggested.”

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Posted 2 years ago

“Great quality with reasonable prices, professional and friendly staffs , Strongly recommend!”

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Posted 2 years ago

“The bed looks good and came on time etc. However, though easy to work out how to put together the slots in head and foot part to put side bars in were not large enough so I was forced to screw together without parts being flush. I also don't know how it will work when I move house, for example, it seems like I will need to keep screwing new holes. Not nearly as well thought through or made as my old Litvinov and Fawcett bed.”

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Posted 2 years ago

“Great quality, super efficient assembly service”

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Posted 2 years ago

“Very professional delivery service. Bed was easy to assemble, with a nice finish and good quality. Would buy again from them if we need another wooden bed”

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Posted 2 years ago

“Very easy to deal with. Delivered on time nice bed good quality. What's not to like”

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Posted 2 years ago

“Great product, love it. Great service. It was delivered and assembled perfectly. Couldn’t be happier.”

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Posted 2 years ago

“Assembly was surprisingly straightforward for one person though the slat assembly of bed and storage box would have been easier with two. Quality of components was high and everything fitted together correctly. Very pleased with the final result.”

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Posted 2 years ago

“Delivery misleading Putting bed together - do not attempt without power tools! Slats slightly too short so screws miss the support bar Nice looking though. Just not as straight forward as it is portrayed.”

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Posted 2 years ago

“The customer service was excellent in store - very helpful and friendly. We are very happy with the bed.”

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Posted 2 years ago

“Very impressed with the quality of the bed. Went together easily. Only slept on it two nights, but so far all is good.”

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Posted 2 years ago

“A couple of reasons for the poor review. When the installation team arrived, it was difficult for them to nail the panels at equidistant spaces. It would be good if the beds are designed with marking for the panels to be nailed so that the installation team doesn't have to approximate anything. Then, post-installation, the bed seems flimsy. There needs to be better nailing and more support in the middle to provide more solidity to the structure of the bed. Franqui and Favid from the installation team were really good. Thanks, Karan.”

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Posted 2 years ago

Good Afternoon, Thank you for your feedback we really do appreciate it. We've not had any direct contact from you nor the drivers regarding the points you have raised. The delivery teams are trained to be able to assemble all size beds with the slats evenly spaced. We are unable to provide markings or pre drilled holes for where the slats need to be due to the fact our beds are made to order therefor will vary in size and slat requirements depending on if and how the customer has customised the bed frame. They may choose to add additional slats, these would not be catered for if we were to limit the positioning to a standard beds requirement. Your bed frame is an very simplistic design, we apologise if you feel that it is not the structure you were expecting for that type of design. If you wish to discuss your options please do contact the Customer Service team directly on hello@getlaidbeds.co.uk. Kind Regards, Marie Customer Service Manager

Posted 2 years ago

“The third bed we've purchased from the company really says it all. Quality is amazing and the guys they have delivering are very friendly and professional. Totally recommended.”

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Posted 2 years ago

“We're impressed with the quality and sturdiness of the bed we bought. Customer service was excellent. The courier didn't deliver all boxes and Get Laid Beds customer service keot us up to date with delivery. Follow up professional and friendly.”

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Posted 2 years ago

“The delivery was on time to the minute and the staff were very friendly. Very respectful of the interior of the house. The bed is really well made, very high quality manufacturing and finish. A fantastic but and I would definitely recommend « Get Laid Beds »”

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Posted 2 years ago

“Fitted together easily.”

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Posted 2 years ago

“Asking for a review short of me receiving my full order maybe not the best time. The frame is still sat in my spare room awaiting the remaining box for delivery which I am assuming will contain the screws/bolts to fix the frame together. Wood looks great, box looks lovely. Yet to make judgement on a bed yet nearly a week late!”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for taking the time to leave a review. We are very sorry the automated email that is sent to every customer reached you before you were able to receive all parts of you bed frame. I have looked into the points you have raised in your review and can see that your order was due on the 26th of April. At that time you had received all but 1 box on the day planned. One box was accidentally split up from the rest by the delivery courier. This arrived on the 29th. 3 days later than planned. We are very sorry for this delay. The customer service team were attentive to you needs from the very first day the box was delayed. Upon receiving this remaining box there were vital parts missing which caused a further delay to your assembly. The team arranged these parts to be sent out as a priority as well as a partial refund as an apology for the delays caused to you. We are very sorry for the issues you had with your order, this is certainly not the experience we would expect for our customers. If you have any further questions please do not hesitate to contact our helpful customer service team on hello@getlaidbeds.co.uk. Kind Regards, Marie Customer Service Manager

Posted 2 years ago

“Excellent quality and excellent service.”

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Posted 2 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,322 reviews