Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,112 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well made, sturdy and attractive bed and very friendly, efficient delivery guys.”

Helpful Report

Posted 2 years ago

“Really great company - although i had issues with my delivery and the product I am really impressed with how efficiently everything has been sorted out and rectified - really really great service and such a wonderful delivery team. The product is amazing - thank you - would have no doubt about using you again. Thank you”

Helpful Report

Posted 2 years ago

“The bed is lovely and the coffee stain is gorgeous. However it was really difficult to put together, because the instructions provided really weren’t very clear. It took us nearly 4 hours! There also weren’t enough screws included - luckily I had some in of the same size. Next time I would choose the option to pay for assembly (I usually enjoy flat pack assembly and needed the bed in a hurry so opted for standard delivery).”

Helpful Report

Posted 2 years ago

“Bed and mattress was "installed" on Wednesday, "fitters" arrived on time, were superbly friendly and efficient, less than 20 minutes they were done. After taking numerous pictures of our new acquisition and sending them to friends, relatives and neighbours we finally found the courage to have our first night in it last night, four days after arrival. Had a great nights sleep, bed felt very solid and mattress firm and supportive. My partner said she felt as if she was in the clouds as the bed was a lot higher than our previous one. Very pleased with our purchase.”

Helpful Report

Posted 2 years ago

“Delivery arrived on time as promised. Instructions to assemble was easy to follow and I only messed once but quickly rectified it. Bed feels sturdy and well built, and mattress feels comfortable. Second night, had a good night's sleep though wife complaining about my snoring!”

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Posted 2 years ago

“Love our new bed it’s simply perfect ❤️”

Helpful Report

Posted 2 years ago

“Great quality beds and excellent delivery and assembly service”

Helpful Report

Posted 2 years ago

“Superb bed, materials are excellent and carpentry is solid. Coming from a dunelm thing that has fallen apart twice in 3 years and failed to survive a house move this new bed is a blessing. The bed is beautiful but the slats make such a huge difference, they're massive solid planks rather than the spliced cheap timber you usually find. This bed will outlive me. Delivery and customer service was also excellent though would avoid going to the showroom, its a dangerous place as you end up seeing all the beautiful things you could buy and end up spending vast amounts more money on beds you don't need.”

Helpful Report

Posted 2 years ago

“Excellent customer service all the way, from ordering to delivery and beyond. I would definitely recommend to friends and family”

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Posted 2 years ago

“Very impressive quality and all round service at a very fair price ! Well done !”

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Posted 2 years ago

“So far so good. No awful squeaks when moving around the bed. Good delivery service”

Helpful Report

Posted 2 years ago

“This is not great timing to ask for a review as I am still waiting to receive the bed - it is already 2 days late and no one has let me know when it is coming. All i have been told is it is delayed.”

Helpful Report

Posted 2 years ago

Good Afternoon, We are sorry to hear your delivery was delayed. There hasn't been any communication from you, except this review, or the couriers to make us aware of this. Please accept our apologies if you have attempted to contact us and this is not showing on our systems. I have checked your tracking number and FedEx were experiencing local delays in your area on the 12 and 13th. I can see that your order was successfully delivered today at approx 12:55 this afternoon. Please accept our apologies for any break down in communication regarding your order and for the unfortunate delay within the couriers transit time. Kind Regards, Marie Customer Service Manager

Posted 2 years ago

“Instructions are inconsistent so waste time. All screws together in one bag makes it take much longer to find the right sized screws and put together. Headboard had no guide holes in it, so again wasted time trying to line things up accurately. Hinge was put together incorrectly so I had to dismantle and then out it back together. Wrong sized foot and head rail were provided. Customer service have tried to send the correct pieces quickly, however they will still arrive after the day I have surgery, so have no bed to recover on.”

Helpful Report

Posted 2 years ago

“Easy to put together. Looks good and good quality.”

Helpful Report

Posted 2 years ago

“We are thrilled with our recent purchase from Get Laid Beds. We bought a Deco bed for our son’s bedroom. The bed is a beautiful design, the quality of the bed is fantastic and we found the service from start to finish faultless. It was a pleasure to have an efficient and polite delivery team come to our home. I would highly recommend a Get Laid Bed.”

Helpful Report

Posted 2 years ago

“Great from start to finish. Good communication from point of order through delivery. Easier than ikea to assemble. Bed looks good quality and well finished.”

Helpful Report

Posted 2 years ago

“The company makes lovely beds and delivered on the arranged date. Haven't yet put the bed together so I can't comment further on this. The delivery was on time and they kept on touch all the time. It was very difficult to get the mattress all the way upstairs but I'm not sure if I was paying for this service.”

Helpful Report

Posted 2 years ago

“Arrived as said. Like the look. Tougher to assemble than anticipated. Couple of slight chips but not enough to complain and have no intention of trying to dismantle. Comfortable first night.”

Helpful Report

Posted 2 years ago

“Superb products and superb customer service”

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Posted 2 years ago

“I needed a new bed, having returned from hospital and been lent a hospital bed. and my son had just bought one from you. with which he was very pleased. The bed I have bought is excellent am I am very happy with it. It is extremely well made and strong, It looks very smart and was not difficult to construct, although of course I did not construct it. If I had a smart phone I would send a photo of it.”

Helpful Report

Posted 2 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,112 reviews