Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,094 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very pleased with our bed frame. All the pieces were in the packaging including all the screws and washers. Every piece was nicely finished and it fit together perfectly. My daughter is very pleased with it.”

Helpful Report

Posted 1 year ago

“Lovely bed, very sturdy and very easy to assemble. So pleased with purchase. Thank you.”

Helpful Report

Posted 1 year ago

“My bed-frame is neither a UK double nor a Euro one too, but dimensions in between. So no mattress from anywhere would fit properly. Until I found Get Laid Beds who made me a custom sized mattress and advised me on the tolerance measurement. It's saved my bed! And it's comfy too...”

Helpful Report

Posted 1 year ago

“Purchased the space saver ottoman bed - and its really good, everything I expected once assembled. I had to go self-build though as GLB's dont do the "assembled for you" option unless you are pretty local (I am about 1hr 15mins away and they wouldnt offer it) - so bear that in mind if you aren't good with tools etc. The assembly was ok but the instructions do miss out some bits .. the pine "connector" blocks for example ... nothing on them at all (though you can work it out after a head scratch or two) .. the gas strut is also a pretty tight fit on the bottom rail meaning the screws have to go in close to the edge of the rail (that bit is pine and you need to be careful not to split it).. GLB's - you could do a lot better there. I am happy with how it turned out though - but you need to take care in a couple of spots.”

Helpful Report

Posted 1 year ago

“Great communication, great value, quick delivery and super easy to put together. Would highly recommend Get Laid Beds”

Helpful Report

Posted 1 year ago

“The bed is perfect, easy to assemble. Delivered on time.”

Helpful Report

Posted 1 year ago

“I had extreme difficulty screwing in two screws as there were no pre-drilled holes, as a result the bed is not assembled as it should be but seems sturdy enough. I actually injured the palm of my hand attempting to fit these two final screws. The chosen finish was perfectly applied to all areas. Aside from the issue with the two screws, overall a positive experience and build quality is good.”

Helpful Report

Posted 1 year ago

“Be very careful what you order. I wanted oak, picked the "untreated" option towards the end of ordering process, which changed it to pine. Devastated. They blamed me.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to provide us with your review. We sincerely apologise for any confusion that may have arisen regarding the finish you selected. By selecting the "untreated" option you opted for something completely different from Oak. You selected Scandinavian Pine. In order to receive a solid Oak bed, the Oak finish needed to be selected at the time of placing the order. We could not anticipate your desire for a different finish other than that you had selected. Please do continue to liaise with customer service directly in regards to you order. Kind Regards, The Escalations Team

Posted 1 year ago

“Only adverse comment is that the assembly instructions could be a lot better and a link to a video tutorial would be really helpful. Part identification in the instructions is a bit vague, and the instructions I got with my bed were generic rather than bespoke to my product. The way the website works is also a bit clunky and could do with a good update. The bed itself is excellent quality.”

Helpful Report

Posted 1 year ago

“From the look, quality finish, sturdy frame to comfort, the Low Tokyo bed in Sapele with a cherry stain is an absolute joy. We couldn't have asked for a better purchase for our new dormer bedroom. This is clearly bed that will last us for years to come and something we're proud of as well.”

Helpful Report

Posted 1 year ago

“We are absolutely delighted with our new four poster ottoman. It adds a touch of luxury to our bedroom and we are getting our best sleep in ages. Quality is top class. Assembly was straightforward but get yourself a friend or two round to help.”

Helpful Report

Posted 1 year ago

“The Low Tokyo Bed is fantastic! The bed was easy to put together and it's clear that the bed is high quality material.”

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Posted 1 year ago

“Easy website to navigate, excellent communication. Would definitely use again.”

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Posted 1 year ago

“After a fair amount of back and forth with the support team we finally have a bed frame that meets our requirements. The support team are friendly and responsive, however the company is let down on the manufacturing side, with items not being made to the right size. Delivery with FedX first time around didn't work well, however the second time around it did. The last thing is to say is be careful when ordering your bedframe as they advertise British and EU frame sizes, except manufacturers in the UK are making Kingsize and Super Kingsize mattresses which are the same length as EU mattresses (200cm). The frame we bought is very minimalist as so that extra 2 cm means the difference between a snug fit and a very snug fit with no space for your sheets!”

Helpful Report

Posted 1 year ago

“well.... i have no idea as for some reason i bought a single bed and a double matress. the delivery was...mmmm...ok collection ok too. the new bed was/ is being delivered by UPS...not happy as 1/3 delivered even though i delayed the delivery by web and by coinfirmation 'phone call. Not happy”

Helpful Report

Posted 1 year ago

“The bed we chose 'Low Tokyo Space Saver' is perfect for our bedroom. We feel so much less cluttered in the space now. The frame is solid and well put together. We also had delivered the Every Day Mattress (medium) which is great. It's a little bit firmer than we're used to but with a memory foam top it's fine. We had the delivery and put together service and the team were very efficient.”

Helpful Report

Posted 1 year ago

“This is the second bed I've bought from Get Laid. The bed is great,easy to assemble with instructions much clearer than those from a well known Swedish company. I really liked the attention to detail, the boxes were printed with a good design and the fixings came in a cloth bag. I would use this company again”

Helpful Report

Posted 1 year ago

“Beautiful bed and mattress. Team were so friendly building the beds”

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Posted 1 year ago

“The good: * I really like the design of the bed, it's attractive and practical * The sapele wood looks and feels really high quality * The delivery people were friendly and punctual The bad: * Some of the pre-drilled holes seemed to be missing. For example, the holes for the end rails and for the central rail in the bed were missing. This was seemingly random - for example one side of the bed box had pre-drilled holes at one end but not at the other, even though they should have been symmetric. I spoke to one of your staff members over the phone, who told me that because I'd ordered the sapele wood finish it was normal to not have all of the pre-drilled holes - if that's the case, I think you should definitely mention it in the assembly instructions, and mention in the product description that drilling is required. Luckily I happened to have a drill with the correct bits and was able to complete the assembly, but it was much more work than I expected. * The instructions could have been clearer. For example, when I was assembing the bed boxes, there was nothing to indicate that the slats needed to be inserted in a particular order due to some of them having pre-drilled holes. I had to go back and reassemble the box when I realised this. * Some of the screw holes didn't line up exactly, and in some cases I needed to use a *lot* of force in order to get the screws in. I'm not sure if this was because the wood had warped slightly, or because the holes weren't drilled in exactly the right places to begin with.”

Helpful Report

Posted 1 year ago

“The beds are quite wonderful, I love the concept of floating beds and especially for elderly folks as you dont wind up smashing toes against the legs. My only wish is that it should have additional support, the beds tend to be a little "creaky" and noisy. The slats take a lot of weight and wind up making noise. But I love the bed, I can always create the added support by myself”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 2,094 reviews