Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,322 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 21st December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed is really attractive and well built. It was well worth paying for the assembly service which was speedy and professional.”

Helpful Report

Posted 1 year ago

“The customer service of Get Laid Beds was exceptional. The customer service and the assembly team were both very experienced & we are very pleased with the bed. Thank you. I”

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Posted 1 year ago

“Sturdy, well made bed that's simple to assemble. No fuss with delivery to a remote location and looks great in my teenage daughter's upgrade!”

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Posted 1 year ago

“Got very little for the money, very disappointed. Would buy again.”

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Posted 1 year ago

Dear Barry, We want to start by expressing our sincere apologies for any disappointment you experienced and for the feeling that you received very little value for your money. We understand how frustrating it can be when expectations are not met, and rest assured that we take your concerns seriously. In order to rectify the situation and ensure that we avoid similar issues in the future, we would greatly appreciate it if you could provide us with more specific details about what did not meet your expectations. This frame is very minimalist and this is very clear on the website as to what it entails. By understanding the specific areas where we fell short, we can actively work towards correcting them and making improvements that will benefit all our customers. Please feel free to reach out to customer service directly at your convenience, they will be happy to discuss any further concerns or suggestions you may have. Kind Regards, The Escalations Team

Posted 1 year ago

“Bed is ok. Not as good quality as I expect for the price. Instructions are very poor. Parts were meant to be labelled and they were not.”

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Posted 1 year ago

“Great range of beds in every style possible! Excellent communication from placing the order through to delivery. The craftsmanship is to a very high standard.”

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Posted 1 year ago

“Nice bed and good quality”

Getlaidbeds.co.uk 5 star review on 4th August 2024

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Posted 1 year ago

“Great service and great quality. 2nd bed we have bought from them. Under bed storage also excellent”

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Posted 1 year ago

“The 2 beds are of reasonable quality but some joints were a loose fit so difficult to keep the bed square. The main problem was the promised delivery came with only 5 of the 6 boxes. The 6th box came 3 days later which meant we had to delay our holiday departure time. The help line was unsympathetic and unable to bring the 2nd delivery forward.”

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Posted 1 year ago

“Service was great on time, polite, respected our decor. Built the bed quickly and efficiently. We are really pleased with our small double ottoman bed. It’s exactly what we wanted.”

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Posted 1 year ago

“Great beds, great service. I've bought 3 beds from them and very happy.”

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Posted 1 year ago

“Fantastic service and a brilliant product. We went for the white glove service and it was brilliant. Love our new bed, it looks beautiful and is sooo comfy 😊”

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Posted 1 year ago

“Just perfect. Really good quality, great price, looks amazing, easy to build, excellent customer service. Couldn't ask for more.”

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Posted 1 year ago

“I bought two low loft beds a 4ft small double and a 3ft single bed. very pleased with both beds. Look great in the new loft area. Highly recommend this company”

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Posted 1 year ago

“What a waste of time and money. Your Site assigns a choice by default which (similar to so many other site platforms) should not be set up and should alert the payer to know that the option has not yet been selected, rather than set up one by default inducing/leading the payer into error and for this reason the order came wrongly and I had pay twice the delivery. I claim this but apparently, Get Laid Beds prefers losing a client rather than sorting this out in a better professional fashion way. That's fine, I lost £50 and no bed, but Get Laid Beds lost a client plus all my network contacts. I am sure this won't affect you right away, but I can assure you keeping this path, the future is written on the wall. Good luck. Cesar”

Helpful Report

Posted 1 year ago

Hi Cesar, Thank you for taking the time to leave a review. It is necessary for you to select the desired finish for your bed frame. It is important to keep in mind that the photos displayed on our website are merely examples and do not necessarily reflect the exact finish you will get without choosing it. We apologise for any confusion this may have caused. Additionally, a confirmation email was sent at the time of your order, which included information regarding the finish selection. We apologise if this was not noticed after the ordering process or at any point up to receiving the bed. Had you made us aware of the finish error once reading your confirmation email we could have assisted you and made sure you received what you thought you ordered. Kind Regards, The Escalations Team

Posted 1 year ago

“Great range of beds to choose from, including some which were low as I'd struggled to find ones to fit my room. Easy to put together with electric screwdriver, well made, and look fabulous! Exactly what we were looking for :) Thank you!”

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Posted 1 year ago

“We're thrilled with our ottoman storage bed. The team completing the install were friendly and efficient, and the bed itself is robust and gorgeously made. We know we're going to love it for years to come. Thanks, Get Laid Beds!”

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Posted 1 year ago

“This is the second bed I've bought from Get Laid. I love that they're made in the UK from solid wood. Fairly straightforward to put together with an electric drill (easier for two people but totally possible for one). Also easy to partly dismantle for house moves”

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Posted 1 year ago

“We bought our Ottoman storage bed in ash and they were really helpful and communicative throughout, even with some special requests.”

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Posted 1 year ago

“Great customer service keeping me updated on progress. Order arrived on time.”

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Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 2,322 reviews