Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.25

4.3 Rating 3,570 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,570 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service I use for my 17 yo son. I can pay for service through app and check drivers, their cars, ratings and track arrival.”

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Posted 3 years ago

“Stephen, de Knoxville, dans le Tennessee, est l'un des meilleurs chauffeurs que j'ai rencontrés en tant que client de GetTransfer. C'était la première fois que je venais dans le Tennessee et le service était excellent!”

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Posted 4 years ago

“No problems in the UK with the service. Works fine, but pricing not perfect during rush hours. Though support is operative and helpful.”

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Posted 4 years ago

“No problems in the UK with the service. Works fine, but pricing not perfect during rush hours. Though support is operative and helpful.”

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Posted 4 years ago

“No problems in the UK with the service. Works fine, but pricing not perfect during rush hours. Though support is operative and helpful.”

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Posted 4 years ago

“I have always had a good experience since my first time with Gettransfer. Just to mention their shockingly low prices added by cleanliness and comfortability of their cars.”

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Posted 4 years ago

“When in a hurry, gettransfer is always the natural choice. Unlike other companies with expensive but poor service..”

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Posted 4 years ago

“You never know what's behind lower ratings, so while in Italy we booked a car with a good rating. And in the end we were very happy with the carrier who spoke good English. Excellent international service.”

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Posted 4 years ago

“Still the quickest service to arrive at my place thanks to their high number of drivers compared with cheaper companies like Uber.”

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Posted 4 years ago

“Not even deserve one star Set me a small car instead of large van. Awful customer service !! Avoid this company”

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Posted 4 years ago

“They have a very terrible refund policy. I got a car for $1,000 the later cancelled and got one for $800. I told these people I wanted by $200 back into my account but they said that it can’t be refunded only kept as credit. The worst part is I’m probably never going to use the website again so does this mean that my $200 is gone within the blink of an eye? It just doesn’t make any sense. This should have been a legal matter but because I am leaving the country, I’m just leaving the sitautaion be. If you plan on cancelling your order then don’t use this website because they will not give you a refund.”

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Posted 4 years ago

“Bad cancellation policy. The operator cancelled my trip. Even tough I wanted to go, they cancelled my trip. The worst: gettransfer didn’t refund to my credit card. Only a voucher. It was not my fault. Better take a local taxi company.”

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Posted 4 years ago

“May 4 we booked a transfer from FCO to Tenuta San Marino on gettransfer. Thank you for driving carefully!”

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Posted 4 years ago

“Pleasant drivers and luxury cars, we appreciate the comfortable interior when travelling long distances”

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Posted 4 years ago

“Good transfer from high rock lake for 3 pm flight. Pick up time was 1200 They were no show as they had no informed Bush Transport of transfer They have been “ investigating no show for 6 weeks” there is no replay from E mail and they have continue to keep the 144 dollars transfer fee The person who answered is a slick Russian. Wouldn’t trust Gettransfer. Com as they are frauds”

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Posted 4 years ago

“Super service!!!!!! Our flight was delayed, but the driver was waiting for 2.5 hours until we arrived. Thank you!”

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Posted 4 years ago

“We had an early flight at 5 am were already at the airport. Upon arrival on Viber saw the message the driver was waiting for us. We will definitely order it on the way back”

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Posted 4 years ago

“This year I was in Athens, thanks to Gettransfer for meeting me at the airport and taking me to the hotel, the service as always is at the highest level!”

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Posted 4 years ago

“Gettransfer lässt sich vorab den Fahrpreis von den Kunden überweisen, der Unternehmer der den Fahrauftrag ausführt geht leer aus!!!! in Deutschland nennt man das Vorteilsnahme/Betrug. Seit Dezember 2020 2 Fahrten ausgeführt , bis Heute nicht bezahlt, darüber hinaus noch weitere unbezahlte Fahrten aus dem 1ten Quartal 2020, auf Nachfrage kommen immer nur leere Versprechungen Gettransfer schreibt die angefragten Fahrten auf ihrer Plattform für Unternehmer aus, wird vom Kunden an den Unternehmer X der Auftrag vergeben muss der Kunde vorab zahlen , in meinem Fall warten wir seit 12 Monaten auf die Zahlung durchgeführter Fahrten , Fahrten bis April 2020, habe den Verdacht das Gettransfer die Kunden abkassiert und die beauftragtenFirmen allenfalls nach dem Giesskannen Prinzip bezahlt, die vereinnahmten Gelder werden anscheinend zur Deckung der eigenen Kosten verwendet.In Deutschland nennt man das Vorteilsnahme zu Lasten dritter, evtl auch Insolvenzverschleppung ,oder sollte man von Konkursbetrug sprechen? Gettransfer hofft anscheinend auf das Ende der Pandemie um dann wieder höhere Einnahmen zu generieren um dann vielleicht die enstandenen Verbindlichkeiten auszugleichen. ich für meinen Teil werde am Dienstag bei der englischen Polizei Anzeige erstatten, das geht auch per Telefon, einfach mal googln”

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Posted 4 years ago

“I have canceled before my time frame is expired a d they refused to refund me and they ignored my emails.”

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Posted 4 years ago

Gettransfer is rated 4.3 based on 3,570 reviews