Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.27

4.3 Rating 3,869 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,869 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

Write Your review

Tell us how Gettransfer made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you are thinking about using this company DON'T!!!! I stupidly booked and paid £45 for a pick up today and the driver did not show. I took the email to the airport service desk, they ran a report and the car had not entered the airport. I tried to call on numerous occassions but the phone went to VM. There is no one to talk to regarding a refund. POOR POOR service.”

Helpful Report

Posted 3 years ago

“its what I was looking for. Service is high level, I was very pleased”

Helpful Report

Posted 3 years ago

“Hidden costs! Be aware!”

Helpful Report

Posted 3 years ago

“If you cancel with them you only get a credit for a future transfer, they will not refund you for the payment method you used. When I contacted them, they sent me an email stating that I had accepted their user agreement. Basically, read the (very long) fine print.”

Helpful Report

Posted 3 years ago

“Easy booking process with fair prices. Driver met us in the arrivals hall on time and the car was clean and modern. A very good service!”

Helpful Report

Posted 3 years ago

“Used this company 3 times in the past week and everything was perfect. Will definitely use again for all future travel requirements.”

Helpful Report

Posted 3 years ago

“Excellent travel for both outward and return journeys, booking online was very easy quick and simple, have booked with with this company before and will do so again. Recommended.”

Helpful Report

Posted 3 years ago

“Highly recommend gettransfer and also thank you for providing such wonderful people for us to meet on our journey like Lora. He provided some amazing insights and advice which we have taken onboard.”

Helpful Report

Posted 3 years ago

“I booked transfer in Spain. Both times the driver came on time. Super car, very friendly drivers. Would book with this company anytime.”

Helpful Report

Posted 3 years ago

“I would highly recommend using gettransfer. Having arrived at Las Palmas airport we found our case had gone missing. The driver waited for 1.5 hours until we logged the missing case. The drivers were very polite both there and back and the cars were clean. Thank you!!!”

Helpful Report

Posted 3 years ago

“We have used gettransfer a lot in recent years (and in 2 different countries in the past month) and they have never let us down.”

Helpful Report

Posted 3 years ago

“Journey from hotel to cruise port was easy and he took care of all the bags at the hotel and the port. Would definitely recommend in the future.”

Helpful Report

Posted 3 years ago

“I highly recommend gettransfer.com. I had some difficulty booking online and an adviser called me to help straight away.”

Helpful Report

Posted 3 years ago

“the worths experience!!! I made a reservation, I paid it 550$ and 2 days before de trip I canceled! it's been 2 weeks now and severals phone calls, email and when they answer ( because they don't answering always) they said don't worry my supervisor will call you back and he will reimburse you the money..... Nothing!! and the worse they don't answer my phone calls or emails anymore!!”

Helpful Report

Posted 3 years ago

“I have been using Gettransfer for a few years now. And I have never been let down. Friendly and professional service. I would highly recommend!”

Helpful Report

Posted 3 years ago

“Great transfer service from the airport to a rural hotel - excellent value for money, clean, comfortable and air conditioned car.”

Helpful Report

Posted 3 years ago

“I always use them for Madrid and Italy, will continue to use them. Drivers always on time and very courteous.”

Helpful Report

Posted 3 years ago

“Good price and excellent private transfer from Alicante to El Campello. Return journey was great too. We’ll be using again for our next trip.”

Helpful Report

Posted 3 years ago

“Have used Gettransfer.com many times and have always found them to be an excellent transfer company and always on time.”

Helpful Report

Posted 3 years ago

“Punctual Professional and Pleasant!! Even arranged to arrive early for our trip home at very short notice. Great transfers, on time and nice drivers. Thank you.”

Helpful Report

Posted 3 years ago

Gettransfer is rated 4.3 based on 3,869 reviews