Name: Gettransfer
Address: 10, Larnaca
Rating: 4.28

“I really liked that I applied for a transfer service here, this is not the first time, but once again, a positive one. Everything always passes without problems, ranging from the application form on the company's website and at the very meeting us at the airport. For the price, everything is good, the driver is polite and arrives on time on a good car. Everyone is happy, save more on excellent service, never hurt. Thank.”

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Posted 6 years ago

Dear Client, Thank you very much for your feedback! It is greatly appreciated.

Posted 6 years ago

“The driver never showed up while in a foreign country. I had a wedding to go to in a small French village 45 minutes away with no transportation options. When I called the customer service to complain the women said she'd try the driver and call me back. She never called me. This ruined my entire trip to France. I only flew there to attend this wedding. The worst part is that get transfer did nothing to help us. When I called back to complain that the original women never called me back, I got no apologies. They did absolutely nothing to help us. Again, I was in a foreign country where I don't speak the language and no other way of getting to this wedding other than this ride and there was no one ounce of remorse from the company. It was more offensive they didn't apologize or help us than the driver not showing up. DO NOT USE THEM. This is a scam.”

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Posted 6 years ago

Dear Client, We are deeply sorry about this situation. The refund has been made, the carrier will be penalized. We hope that that does not affect your opinion of our company as a whole.

Posted 6 years ago

“I am very pleased that I applied for the transfer service here, this is not my first appeal. Everything always goes without problems, ranging from the application form on the company's website and to meet us at the airport. At cost everything is fine, the driver is polite and arrives on time. Everyone is happy, save more bo for great service, never fail.”

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Posted 6 years ago

Dear Client, Thank you for using our service! We appreciate your feedback.

Posted 6 years ago

“Get Transfer never paid me for a trip I did from Port of Miami Florida to Orlando Fl. I called them and and it seems that they don’t care. I did the trip on 06/03/2019 and till this time I have not received any money, It took me 10 hours 500 miles to bring the clients to Orlando, Please be careful with this company, I lost money. Andy”

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Posted 6 years ago

Dear Partner, Please share the transfer number so we could investigate the case and make a correct decision.

Posted 6 years ago

“In spite of providing flight details, the driver said we'd kept him waiting too long (flight delay + getting through customs/baggage) and it would cost a further 30 euros to use his service. We said no and caught a local taxi for the same price. I complained to the company who said they'd investigate however I haven't heard back since.”

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Posted 6 years ago

Dear Client, We are sorry about this situation. Could you please provide your booking number so we could investigate it?

Posted 6 years ago

“Summary: I pre-paid for a car that never showed up. Got told by customer service to “feel free to take a local taxi”. 3 days later I still dont have a confirmation that they will refund me my original payment or the difference of the price I paid for the local taxi. Detailed Description: I paid £110 for a car to pick me up from Stanstead at 1.30am to find no car when I landed and the driver not picking up the phone. Gettransfer’s response was “feel free to get a local taxi” and when I demanded that before I pay another £200 for a local taxi I need confirmation that they will refund me my original £110 plus the extra £90 they said they could not guarantee that and I should email customer services. Obviously I had to get home so I took a taxi from the airport and paid the £200. I emailed customer services from the car demanding my refund, I chased them every day for 2 days for a response and 3 days later I received this: “Good day, dear Customer, Your case is currently in queue. We apologize for the inconvenience caused and for the delay with reviewing your complaint. We are doing our best to review each case as fast as possible.” This is a disgrace! I need that money.”

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Posted 6 years ago

“Summary: I pre-paid for a car that never showed up. Got told by customer service to “feel free to take a local taxi”. 3 days later I still dont have a confirmation that they will refund me my original payment or the difference of the price I paid for the local taxi. Detailed Description: I paid £110 for a car to pick me up from Stanstead at 1.30am to find no car when I landed and the driver not picking up the phone. Gettransfer’s response was “feel free to get a local taxi” and when I demanded that before I pay another £200 for a local taxi I need confirmation that they will refund me my original £110 plus the extra £90 they said they could not guarantee that and I should email customer services. Obviously I had to get home so I took a taxi from the airport and paid the £200. I emailed customer services from the car demanding my refund, I chased them every day for 2 days for a response and 3 days later I received this: “Good day, dear Customer, Your case is currently in queue. We apologize for the inconvenience caused and for the delay with reviewing your complaint. We are doing our best to review each case as fast as possible.” This is a disgrace! I need that money.”

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Posted 6 years ago

Dear Client, We are deeply sorry about this situation. Our Quality Assurance department made sure the case was properly reviewed, which caused the delay.

Posted 6 years ago

“I have already used the services of GetTransfer several times and ordered a transfer service through the company's official website. In addition to the service itself, you can also order a suitable car for the trip on the company's website. The driver always arrives on time, the cabin is always perfect cleanliness, the driver is well versed in the area and without problems brings to the right place. I was satisfied with the service.”

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Posted 6 years ago

Dear Client, Thank you very much for your feedback! It is greatly appreciated.

Posted 6 years ago

Dear Client, Thank you for using our service! We appreciate your feedback.

Posted 6 years ago

“Very satisfied with the service of the company GetTransfer, turned here and did not regret. Broke through the site transfer to the hotel from the airport in Thailand. Driving with a comfortable car was waiting for us in the time of arrival of the aircraft. All were satisfied, thanks for the good service.”

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Posted 6 years ago

Dear Client, Thank you for using GetTransfer! Your opinion is much appreciated.

Posted 6 years ago

“For the second time in this company we order a car with a driver. Like punctuality, and reasonable prices for services. They took us twice from the airport and drove to the hotel. Everyone is happy.”

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Posted 6 years ago

Dear Client, Thank you very much for sharing your opinion!

Posted 6 years ago

“They approach their duties very responsibly, we all liked it very much. I will recommend GetTransfer. Very good cars, the driver arrived on time, a very responsible organization. By the cost, everything was fine for me, very inexpensively. I applied to this route, here is my application number #571532, this year, when I went to rest in Cyprus.”

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Posted 6 years ago

Dear Client, Thank you for using GetTransfer! Your opinion is much appreciated.

Posted 6 years ago

“This year my wife and I decided to pamper ourselves with a trip to Spain, I really wanted to see everything with our own Glagas, all of her beauty. So they became good conditions for ordering a transfer from the airport to the hotel. Decided to contact gettransfer, everything turned out to be very simple. We all filled out on the company's website exactly one day before departure and upon arrival we were already met by the driver in a comfortable car. They arrived with all the conditions, there was air conditioning and cool drinks at an affordable price. Thank you for the service.”

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Posted 6 years ago

Dear Client, Thank you for sharing your opinion! We appreciate it.

Posted 6 years ago

“When they decided to go on holiday to Spain, they turned to GETTRANSFER.COM regarding the transfer to the hotel. We already had experience in cooperation with them, used their services last year when they flew to Turkey. We just arranged a transfer on the company's website one day before departure and everything is ready! Upon the arrival of the plane we were already waiting for the driver on a great car. We drove with comfort to the hotel, were satisfied with the transfer. Recommended.”

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Posted 6 years ago

Dear Client, Thank you for sharing your opinion! We appreciate it.

Posted 6 years ago

“When this year we decided to fly all our holidays to Thailand, we were looking for a reliable transfer. We have already used the services of GetTransfer more than once, and therefore we again turned to them for the service. Simply and easily booked a transfer to the company's website exactly one day before arrival in Thailand. We were met in time and taken to the hotel with comfort. Very good car condition and polite driver. We are satisfied.”

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Posted 6 years ago

Dear Client, Thank you for your opinion, it is much appreciated.

Posted 6 years ago

“When this year we decided to fly all our holidays to Thailand, we were looking for a reliable transfer. We have already used the services of GetTransfer more than once, and therefore we again turned to them for the service. Simply and easily booked a transfer to the company's website exactly one day before arrival in Thailand. We were met in time and taken to the hotel with comfort. Very good car condition and polite driver. We are satisfied.”

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Posted 6 years ago

Dear Client, Thank you for your opinion, it is much appreciated.

Posted 6 years ago

“Many times already used the services of the company GetTransfer when rested in such as Antalya and Cyprus. The company is reliable, the service can be ordered through the official website and immediately choose the right car for the trip. The driver always arrives on time, the car is comfortable and clean, quickly brought to the destination.”

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Posted 6 years ago

Dear Client, Thank you very much for the review!

Posted 6 years ago

“Услугами компании gettransfer пользовалась впервые. С дочкой поехали в Испанию, я заранее у них на сайте забронировала машину. Машина уже нас ждала в аэропорту. Трансфер я заказала от аэропорта до гостиницы, дошли через часа два, без каких либо проблем. Вежливый, адекватный водитель. В целом довольна качеством их сервиса.”

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Posted 6 years ago

Здравствуйте! Большое спасибо за Ваш отзыв, мы очень ценим Ваше мнение.

Posted 6 years ago

“Я уже несколько раз пользовалась услугами компании Gettransfer. Компания надежная, всегда приятно иметь дело с ответственными людьми. В последний раз заказывала трансфер, когда была в Турции, забронировала трансфер в Стамбуле из аэропорта Ататюрк до гостиницы. Забронировала трансфер через их приложение, получилось достаточно просто, раньше на сайте заказывала. Машина была вовремя, водитель адекватный, вежливый человек. Даже с багажом помогли что в аэропорту, что из отеля. В целом довольна качеством их услугами. ”

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Posted 6 years ago

Здравствуйте! Большое спасибо за Ваш отзыв.

Posted 6 years ago

“Two weeks ago I used the services of this company when I was in Turkey. I ordered a car from the hotel to the airport. I am satisfied with everything. The car came at a specified time, I was delivered to the airport quickly. Service prices are quite reasonable. Recommend.”

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Posted 6 years ago

Dear Client, Thank you for using our service! Your review is greatly appreciated.

Posted 6 years ago

“Две недели назад я пользовался услугами данной компании, когда был в Турции. Заказывал автомобиль от гостиницы до аэропорта. Всем остаюсь доволен. Машина пришла в указанное время, до аэропорта меня доставили быстро. Цены на услуги вполне приемлемые. Рекомендую.”

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Posted 6 years ago

Здравствуйте! Спасибо, что воспользовались нашим сервисом! Мы ценим Ваш отзыв.

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Gettransfer Reviews

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