LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,234 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,234 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Charles and his partner did a fantastic job! Polite, courteous, and efficient. Thank you so much for your help!”

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Posted 2 years ago

“Excellent service. Thank You much.”

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Posted 2 years ago

“We are very pleased with LoadUp's very professional, friendly, fast serviceervice.and reasonable price.”

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Posted 2 years ago

“They were so friendly, right on time, loaded everything onto their truck(we don’t know how, but they did!) and very helpful.”

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Posted 2 years ago

“They were so friendly, right on time, loaded everything onto their truck(we don’t know how, but they did!) and very helpful.”

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Posted 2 years ago

“Wonderful communication with LoadUp. My driver, Blaine Whitehouse was outstanding. He was prompt, professional, and extremely good with moving everything. I could not be more pleased with the service. Wonder job.”

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Posted 2 years ago

“Michael came from Loadup within the scheduled window. Him and his crew member was very courteous and quick and efficient getting the items picked up. The price was very reasonable. I would use them again in the future!”

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Posted 2 years ago

“excellent service, pedro was outstanding and very professional.”

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Posted 2 years ago

“On time, did the removal quickly and with no fuss. Was Friendly and upbeat! Thanks for the service. LJP”

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Posted 2 years ago

“Excellent service and On-time pickup.”

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Posted 2 years ago

“Very dissatisfied. They did not honor their quoted price and the driver wanted a lot more money. I think the drivers get paid directly which is why everyone says its impossible to get a refund from loadup. Please dont get cheated like I did. Hire someone else and dont do biz with loadup.”

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Posted 2 years ago

“They made the whole process very easy. Called me beforehand and let me know when they would there to pick up my old couch and stuck to it. Highly recommend.”

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Posted 2 years ago

“Great Service would usew them again”

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Posted 2 years ago

“This company is a gang of thieves. Absolute THIEVES. I quoted online and was given a price. I provided accurate descriptions and photographs of the items to be removed. But when the loader got there, he decided to charge us more than double what we had been quoted. He had us by the short hairs; unfortunately, we had to acquiesce to this highway robbery and pay the outrageous price. After he left, we complained to LoadUp, and they said the original quote should have been honored. But the credit card was run by the thief who came, not LoadUp. So they had no control over getting the refund. Months later and we are still out our money. DO NOT DO BUSINESS WITH LOADUP.”

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Posted 2 years ago

“It was very easy to schedule a pickup time on the Loadup website... Cost seemed pretty reasonable to me. My 2 big sofas were loaded up on their trailer very quickly, inside our agreed upon time window. I would not hesitate to use their services in the future, and would recommend them to my friends. Thanks!! :-)”

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Posted 2 years ago

“Great delivery. Guys went above and beyond. We would definitely use this service again.”

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Posted 2 years ago

“Absolutely the most professional, reliable/dependable company. We got a quote, paid online and the movers showed up on time and were very efficient. As for Shawn if you need any help in the NY area. I wouldn't hesitate to recommend this team and all their services.”

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Posted 2 years ago

“Professional team showed up and handled everything. Great experience.”

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Posted 2 years ago

“Cordial, careful, and efficient. Doesn’t get any better than that!”

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Posted 2 years ago

“Great if you want to pay and receive no service! Beware!”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,234 reviews