LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,234 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,234 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Called 30 minutes prior to pickup, on time and very good service and courteous. I would definitely call on them again.”

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Posted 2 years ago

“The 2 young men who came to move out our items were very nice and were able to load our items fairly quickly. If I need help in the future I would hope to get those 2 young men again!”

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Posted 2 years ago

“After a misstep, John arrived. The problem was not his and he did excellent work. I can recommend him without reservation. Consider giving him a bonus.”

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Posted 2 years ago

“Very professional and lots of communication through social media. I will use them again.”

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Posted 2 years ago

“I received a very quick response to my request for removal the day after I initiated it. The workers then contacted me the day of the removal to let me know when they were coming. They were enthusiastic when they arrived and removed my mattress promptly.I am very pleased with the LoadUp service.”

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Posted 2 years ago

“They arrived and removed the reclining couch and loveseat they were very courteous and I’m pleased with their work.”

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Posted 2 years ago

“Awesome comunication”

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Posted 2 years ago

“Couple came and was friendly and professional and spent a few minutes talking with me. I liked them very much.”

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Posted 2 years ago

“Very quick response and no hassle pick up.”

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Posted 2 years ago

“The Loadup driver and helper were both very personable and helpful. Very good experience.”

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Posted 2 years ago

“The crew worked quickly and efficiently. They were very polite and professional and I would highly recommend them in the future”

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Posted 2 years ago

“Hard working Jonathan and team did a great job”

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Posted 2 years ago

“Exceptional customer service was provided during pickup -12-21-23!”

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Posted 2 years ago

“Driver was right on time, polite courteous and made the whole thing easy and quick. They were gone before almost before I knew it”

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Posted 2 years ago

“Emma was very helpful and friendly. Jose got here on time he was very nice.”

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Posted 2 years ago

“The truck that came was a bit too small for the bed frame but Michael made it work. Michael on the other hand was incredible, very kind, and helpful and I'm glad to have met him!”

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Posted 2 years ago

“Wonderful service. Kept in touch with arrival date and time window. On time. Efficient and pleasant people. Good price. Great customer service when I had a question.”

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Posted 2 years ago

“They were on time. We polite and worked carefully. Would recommend them.”

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Posted 2 years ago

“Very friendly and clean. On time. Thorough and efficient. Took care of all of my needs without complaint. I highly recommend.”

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Posted 2 years ago

“Pick up went smoothly, on time and very professional”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,234 reviews