LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,597 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Quick and efficient”

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Posted 2 years ago

“Jazlyn and Javier were great and very friendly! The whole process was quick and easy! Thank you!”

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Posted 2 years ago

“The 2 guys who came to remove my 2 heavy couches were fantastic. I would use this company again and highly recommend them. KUDOS”

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Posted 2 years ago

“Very polite, friendly, and efficient. Would use them again.”

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Posted 2 years ago

“Pablo was fantastic!”

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Posted 2 years ago

“Showed up within the first two hours of schedule d window. Very professional and friendly.”

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Posted 2 years ago

“Brandon & his helper were awesome! They gave me a heads up prior to arrival, got here & were super professional & amazingly quick loading up all of my items. Definitely will use this service in the future!”

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Posted 2 years ago

“everything was great. they were priced under than other services I used. The person on the other line that took our order was amazing, thanks Rex! And the person that came to pick up the order was great and on time. Highly recommend them!”

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Posted 2 years ago

“Pleasant helpful men. Fast and efficient”

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Posted 2 years ago

“Devin and Noe did an excellent job! They carefully moved my sleeper sofa down the stairs and out of my home without damaging the walls. Thank you guys for a job well done.”

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Posted 2 years ago

“These guys were awesome, they were so nice and did exactly what I needed and always asked how I wanted things or if there was an issue gave a solution. Would highly recommend and will use again!”

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Posted 2 years ago

“They came exactly at the time they said they would. I showed them what needed to be removed. They went about and removed all the stuff quickly and efficiently. They asked if there was any thing else I needed. I said you got it all. They said OK and we were done. I can’t think of any way it could have gone smoother.”

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Posted 2 years ago

“Edinson and he’s helper were very efficient in handling my pickup . Thank you again. Donna Hernandez”

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Posted 2 years ago

“10 out of 10. much thanks”

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Posted 2 years ago

“They were so fast and so kind. I highly recommend.”

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Posted 2 years ago

“Super fast arrival for same day service! Easy Service and nice people.”

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Posted 2 years ago

“Friendly & prompt.”

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Posted 2 years ago

“Terrible company to hire in Ma. New Bedford area. Did not hire them as they quoted a price of over 900 got another company 180. After that they harassed me on text when I told them their price was insane. Don't hire u will be sorry”

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Posted 2 years ago

“1 out of 10 don't recommend. I was looking for a next-day appointment before a busy travel month for worm. I called and booked an appointment on 3/31 (Easter Sunday) with a live representative who said nothing about not providing services on the holiday. I was pleased because it was super convenient which is why I was willing to pay upfront. I got a fall about 4 hours later from a driver that said they actually don't pick-up on Easter Sunday. When I called to cancel the appointment to make other arrangements (the ONLY reason I booked with them is becuase they led me to believe the could provide the service sooner than anybody else) I was told they could only refund 80% of the fee. Completely unacceptable given that it was the company's fault to book me for that day in the first place. I contested the charge with my credit card company (Chase, who I 10/10 DO recommend) who was able to get me a 100% refund; obviously that was always an option that I was not offered when I called on my own behalf. I don't blame them for not working on Easter; I blame them for booking the appointment in the first place and not acknowledging their error.”

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Posted 2 years ago

“Very cordial and friendly when they picked up my old mattress. They called and even offered to come earlier than was scheduled. I would recommend them!”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,597 reviews