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LoadUp Reviews

4.6 Rating 7,574 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,574 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Fast and easy service at a great price.
Helpful Report
Posted 10 months ago
Super easy process. Way cheaper and better than 1-800-got junk. I am very pleased with this service and would definitely use them again/recommend them!
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Posted 10 months ago
The two “junk haulers” turned out to be the most considerate, cheerful, reliable, courteous and professional movers I’ve had over the past years! Seriously, I would hire the same two guys to move anything I have. There was no complaining, no smoking, no cutting corners, the wiped there feet every trip in/out of the rain and offered to remove their shoes. They were dressed neatly and cleanly and worked quickly but carefully. I can’t say enough positive about Jamie and his partner. Fantastic job, Gentlemen!
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Posted 10 months ago
Contractor never showed up and they won’t process a refund.
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Posted 10 months ago
Worked exactly as advertised.
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Posted 10 months ago
Alfredo and his crew were terrific! They were punctual, professional and as courteous as they could be. I would definitely use LoadUp again.
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Posted 10 months ago
New customer. Two "sideboards" (47 inches long, each) with two sets of doors and 3 drawers per sideboard. They unpacked the large boxes and went right to work. Charles and Bruce did a great job! I thought the price was very fair for 1.45 hours of work. Thank you Upload!
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Posted 10 months ago
Billy is the best
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Posted 10 months ago
The first day I had some issues with the pickup, but when they came back on the following day, everything went perfectly.
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Posted 10 months ago
Best service I have received in a long time I highly recommend eliel alencar.
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Posted 10 months ago
Poor service.
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Posted 10 months ago
Pathetic service. Never using again.
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Posted 10 months ago
Khalil and Richie were amazing. So professional, efficient and great to work with. They took very large pieces of furniture, disassembled a king size brass bed and took it all’ including the box spring and mattress. Couldn’t be happier with their service and would highly recommend
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Posted 10 months ago
Billy is the best
Helpful Report
Posted 10 months ago
A 12 hour window and they still never showed up. Had no problem with taking my money though. No call, no updates, no nothing. I had to text them after they never showed. Don't waste your time!!
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Posted 10 months ago
Timely services!
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Posted 10 months ago
Excellent
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Posted 10 months ago
I recently lost my mom and I’m in the process of cleaning out the house and Nick was incredible! He was on time, got everything out in a timely manner and was very professional. I will definitely be using LoadUp for future projects plus I love that they donate items!
Helpful Report
Posted 10 months ago
Sam (and small kids) waited for us to return. Loading was efficient, and he very politely hewed to company police by declining items not included in the photo we sent prior. Time elapsed from placing the order to pick up was less than 30 hours.
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Posted 10 months ago
Loadup is a better alternative to Thumbtack and 800 junk. Their prices are better;straight forward and they aren’t charging inflated prices. The website is easy to use, you pick the time, tell them what you need hauled away, you receive a confirmation and a contact with estimated time of arrival. Especially thank you to the two who just arrived on a Friday evening of a long holiday weekend to complete the job. Much Appreciated! Also, all those at the call center were helpful, patient and friendly.
Helpful Report
Posted 10 months ago
LoadUp is rated 4.6 based on 7,574 reviews