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LoadUp Reviews

4.6 Rating 7,400 Reviews
90 %
of reviewers recommend LoadUp
Company Reviews Metrics
4.6
Based on 7,400 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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""
Verified Reviewer
“good price, on time, good communication, no issues”
Helpful Report
Posted 10 months ago
"Phil H
Unverified Reviewer
“Originally quoted price of $94…..then charged $104…..pickup was to be Thursday 12-4:00… No pickup until Friday 3/28….”
Helpful Report
Posted 10 months ago
""
Unverified Reviewer
“Quick service, reasonably priced and pleasant.”
Helpful Report
Posted 10 months ago
""
Verified Reviewer
“Very good service and the loaders were very friendly and took good care of my place.”
Helpful Report
Posted 10 months ago
"Tonya "
Verified Reviewer
“Very professional and a good experience. Will be using LoadUp again in the next few weeks. Happy customer. Very pleased.”
Helpful Report
Posted 10 months ago
""
Unverified Reviewer
“Quick service, reasonably priced and pleasant.”
Helpful Report
Posted 10 months ago
""
Verified Reviewer
“Very friendly and professional”
Helpful Report
Posted 10 months ago
"Jnr"
Verified Reviewer
“Collected as scheduled and the price was very reasonable in addition to the fast service”
Helpful Report
Posted 10 months ago
"Jnr"
Unverified Reviewer
“Collected as scheduled and the price was very reasonable in addition to the fast service”
Helpful Report
Posted 10 months ago
"Gonzalez F
Unverified Reviewer
“I highly recommend their services. From scheduling to the final delivery, the communication was excellent. Catalino and his team arrived on time, were professional, and demonstrated exceptional customer service. If you’re looking for reliable professionals, look no further and maintain clean neighborhoods.”
Helpful Report
Posted 10 months ago
"Lou"
Unverified Reviewer
“Easy scheduling and pick up for three mattresses. Highly recommend”
Helpful Report
Posted 10 months ago
"Deb"
Unverified Reviewer
“The guys that picked up my junk couch were awesome, very polite and even when they had to move a heavy piece of furniture out of the way they asked me where I would like it, they didn’t have to do that. The only reason I gave it 4 stars is because of scheduling. I originally had it scheduled the day before but the called last minute to reschedule next day, I had to take time off again to be there in that 4 hour window.”
Helpful Report
Posted 10 months ago
"LeeSD"
Unverified Reviewer
“Anthony, our LoadUp person, was fantastic! Communicated with me throughout the day re arrival time, was efficient and thorough and extremely nice! And prior to this, LoadUp communicated with me clearly and thoroughly to arrange the appointment (which was for a new mattress/box spring setup and takeaway of old). Altogether, my experience w LoadUp was PERFECT. They did everything they said they’d do, when they said they’d do it, and they did it perfectly. Highly recommend!”
Helpful Report
Posted 10 months ago
"Phil"
Verified Reviewer
“Jason did a great job!!!”
Helpful Report
Posted 10 months ago
"Phil"
Unverified Reviewer
“Jason did a great job!!!”
Helpful Report
Posted 10 months ago
"Deb"
Verified Reviewer
“The guys that picked up my junk couch were awesome, very polite and even when they had to move a heavy piece of furniture out of the way they asked me where I would like it, they didn’t have to do that. The only reason I gave it 4 stars is because of scheduling. I originally had it scheduled the day before but the called last minute to reschedule next day, I had to take time off again to be there in that 4 hour window.”
Helpful Report
Posted 10 months ago
""
Unverified Reviewer
“Very satisfied; movers were very professional and precise with removing the furniture.”
Helpful Report
Posted 10 months ago
""
Unverified Reviewer
“Very friendly and professional”
Helpful Report
Posted 10 months ago
""
Unverified Reviewer
“Very friendly and professional”
Helpful Report
Posted 10 months ago
""
Verified Reviewer
“Very happy with Loadup from start to finish. Would highly recommend to anyone. Thanks”
Helpful Report
Posted 10 months ago
LoadUp is rated 4.6 based on 7,400 reviews
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