LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,151 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,151 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“I had a 26' Penske backed up to the door at 10am with a Noon-4PM reservation with LoadUp, the driver never responded to my text, did not have voicemail setup and never showed up. Customer service was notified and no one got back with me until after 4PM. We had 3 ladies over 65 years old, one 63-year-old guy and a 40-year-old load the entire 3-bedroom home content on our own to meet our commitment to make the move from Sanford, NC to Myrtle Beach, SC on August 14, 2025. Very disappointed.”

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Posted 1 year ago

“First I will say that LoadUp does so much more than junk removal. In my case, they came out to disassemble an old bed frame and then assembly a new bedframe/foundation. The crew were absolutely wonderful and they did a fantastic job. I recommend LoadUp wholeheartedly.”

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Posted 1 year ago

“Samone was well within the 4-hour time frame and took old Matress and for up charge took the box spring. He did get the air bed hooked up and made sure the wireless remotes we’re working all within 1/2 hour”

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Posted 1 year ago

“Very good! Bryant was very professional. I would highly recommend them.”

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Posted 1 year ago

“Everything went very well. On the pickup morning I was contacted about the particulars. I was informed about who would be picking up and when they would arrive a number to contact them if need be. They also sent me a tracking link. Friendly workers came and managed to get an enormous wide couch bed through a doorway that had a very tight angle turn. Highly recommend and will go with them next time.”

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Posted 1 year ago

“Travelled a distance to get to my property, but maintained updates throughout. Once the team showed up they quickly went to work and completed the tasks as agreed.”

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Posted 1 year ago

“Rapid service. Reasonable price”

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Posted 1 year ago

“Service was excellent. Team called and gave us updates on their arrival time. Team was polite and this experience was outstanding.”

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Posted 1 year ago

“If you need junk or large items gone quickly this is the service to use! They handled everything next day with little notice and were no hassle. Very professional and let me know the stages of arrival and when my order was finished, this is the service to use! Thank you again!”

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Posted 1 year ago

“Service was excellent. Team called and gave us updates on their arrival time. Team was polite and this experience was outstanding.”

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Posted 1 year ago

“Professional and polite team. Team knew what they were doing.”

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Posted 1 year ago

“I tipped your workers after the truck was loaded. They were great guys. You should be great to have them.”

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Posted 1 year ago

“Excellent job guys! Since furniture stores no longer take your old furniture, at our age we would never have been able to move two sets of couches, love seats, chair, recliner and ottoman!! Thank you so much for such a great job!!”

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Posted 1 year ago

“LoadUp was great! They called to alert me when they were an hour away and so accommodating and friendly. Very quick and easy!”

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Posted 1 year ago

“On time and very pleasant in communication.”

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Posted 1 year ago

“Also ,part2 of review I now have scratches on stairs that was not there before, again a need for proper equipment. In billing summary I noticed an $84 for area????”

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Posted 1 year ago

“Communication was spot on. Arrived on time and did a great job.”

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Posted 1 year ago

“Workers need moving equipment, wide dollies floor protectors, etc.”

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Posted 1 year ago

“The service was excellent. Everything was taken care of. Thanks again!”

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Posted 1 year ago

“Great service. Very quick”

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Posted 1 year ago

LoadUp is rated 4.6 based on 8,151 reviews