LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,399 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,399 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Swaid was outstanding. On time, professional and courteous. I would use him again without hesitation.”

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Posted 8 months ago

“Kendrick was great and efficient!”

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Posted 9 months ago

“Fantastic service! Luis and his partner were awesome — they removed my very difficult couch quickly and with no hassle. Super friendly and professional. I highly recommend them!”

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Posted 9 months ago

“Professional Timely easy to schedule.”

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Posted 9 months ago

“I bought a mattress in a box, and the local bedding store (The Sleep Loft) used LoadUp as their mattress setup-and-removal service. These guys were great! They were in and out in 10 minutes (partly because we had cleared the way and removed everything from the old mattress, but mostly because they are fast!). Alex and his team did a great job. LoadUp is good about setting a time slot, communicating with you, letting you text directly with your driver, and getting the job done.”

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Posted 9 months ago

“Fast and easy service at a great price.”

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Posted 9 months ago

“Super easy process. Way cheaper and better than 1-800-got junk. I am very pleased with this service and would definitely use them again/recommend them!”

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Posted 9 months ago

“The two “junk haulers” turned out to be the most considerate, cheerful, reliable, courteous and professional movers I’ve had over the past years! Seriously, I would hire the same two guys to move anything I have. There was no complaining, no smoking, no cutting corners, the wiped there feet every trip in/out of the rain and offered to remove their shoes. They were dressed neatly and cleanly and worked quickly but carefully. I can’t say enough positive about Jamie and his partner. Fantastic job, Gentlemen!”

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Posted 9 months ago

“Contractor never showed up and they won’t process a refund.”

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Posted 9 months ago

“Worked exactly as advertised.”

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Posted 9 months ago

“Alfredo and his crew were terrific! They were punctual, professional and as courteous as they could be. I would definitely use LoadUp again.”

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Posted 9 months ago

“New customer. Two "sideboards" (47 inches long, each) with two sets of doors and 3 drawers per sideboard. They unpacked the large boxes and went right to work. Charles and Bruce did a great job! I thought the price was very fair for 1.45 hours of work. Thank you Upload!”

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Posted 9 months ago

“Billy is the best”

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Posted 9 months ago

“The first day I had some issues with the pickup, but when they came back on the following day, everything went perfectly.”

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Posted 9 months ago

“Best service I have received in a long time I highly recommend eliel alencar.”

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Posted 9 months ago

“Poor service.”

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Posted 9 months ago

“Pathetic service. Never using again.”

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Posted 9 months ago

“Khalil and Richie were amazing. So professional, efficient and great to work with. They took very large pieces of furniture, disassembled a king size brass bed and took it all’ including the box spring and mattress. Couldn’t be happier with their service and would highly recommend”

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Posted 9 months ago

“Billy is the best”

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Posted 9 months ago

“A 12 hour window and they still never showed up. Had no problem with taking my money though. No call, no updates, no nothing. I had to text them after they never showed. Don't waste your time!!”

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Posted 9 months ago

LoadUp is rated 4.6 based on 7,399 reviews