LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,894 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Great communication. Driver was very friendly, respectful and arrived well within the time frame. I highly recommend LoadUp.”

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Posted 10 months ago

“Quick and easy! Came on time”

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Posted 10 months ago

“Loader Nana and his helper were very friendly and very polite ! They were working with professional way, quick and neat, Very good, must be 5+ to rate them ! My compliments and thanks! 👍👌🎉😀🎊🙏. From Henry’ Q.”

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Posted 10 months ago

“I had a 26' Penske backed up to the door at 10am with a Noon-4PM reservation with LoadUp, the driver never responded to my text, did not have voicemail setup and never showed up. Customer service was notified and no one got back with me until after 4PM. We had 3 ladies over 65 years old, one 63-year-old guy and a 40-year-old load the entire 3-bedroom home content on our own to meet our commitment to make the move from Sanford, NC to Myrtle Beach, SC on August 14, 2025. Very disappointed.”

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Posted 10 months ago

“First I will say that LoadUp does so much more than junk removal. In my case, they came out to disassemble an old bed frame and then assembly a new bedframe/foundation. The crew were absolutely wonderful and they did a fantastic job. I recommend LoadUp wholeheartedly.”

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Posted 10 months ago

“Samone was well within the 4-hour time frame and took old Matress and for up charge took the box spring. He did get the air bed hooked up and made sure the wireless remotes we’re working all within 1/2 hour”

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Posted 10 months ago

“Very good! Bryant was very professional. I would highly recommend them.”

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Posted 10 months ago

“Everything went very well. On the pickup morning I was contacted about the particulars. I was informed about who would be picking up and when they would arrive a number to contact them if need be. They also sent me a tracking link. Friendly workers came and managed to get an enormous wide couch bed through a doorway that had a very tight angle turn. Highly recommend and will go with them next time.”

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Posted 10 months ago

“Travelled a distance to get to my property, but maintained updates throughout. Once the team showed up they quickly went to work and completed the tasks as agreed.”

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Posted 10 months ago

“Rapid service. Reasonable price”

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Posted 10 months ago

“Service was excellent. Team called and gave us updates on their arrival time. Team was polite and this experience was outstanding.”

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Posted 10 months ago

“If you need junk or large items gone quickly this is the service to use! They handled everything next day with little notice and were no hassle. Very professional and let me know the stages of arrival and when my order was finished, this is the service to use! Thank you again!”

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Posted 10 months ago

“Service was excellent. Team called and gave us updates on their arrival time. Team was polite and this experience was outstanding.”

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Posted 10 months ago

“Professional and polite team. Team knew what they were doing.”

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Posted 10 months ago

“I tipped your workers after the truck was loaded. They were great guys. You should be great to have them.”

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Posted 10 months ago

“Excellent job guys! Since furniture stores no longer take your old furniture, at our age we would never have been able to move two sets of couches, love seats, chair, recliner and ottoman!! Thank you so much for such a great job!!”

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Posted 10 months ago

“LoadUp was great! They called to alert me when they were an hour away and so accommodating and friendly. Very quick and easy!”

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Posted 10 months ago

“On time and very pleasant in communication.”

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Posted 10 months ago

“Also ,part2 of review I now have scratches on stairs that was not there before, again a need for proper equipment. In billing summary I noticed an $84 for area????”

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Posted 10 months ago

“Communication was spot on. Arrived on time and did a great job.”

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Posted 10 months ago

LoadUp is rated 4.6 based on 7,894 reviews