LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,894 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time, kind and did an excellent job.”

Helpful Report

Posted 10 months ago

“Quick, efficient, accommodating.”

Helpful Report

Posted 10 months ago

“Load UP deserves a no star rating if it were possible. We have a rental property out of state. Because we are not local we pay to have a lock installed with a combination. I paid Load UP $2,805.00 to trash out the interior and exterior of the property. Then they refused to do the project because I could not be there, even though they had total access to the property. I tried everything in my power to get them to do the job that I paid for. THEY cancelled the job the same day I paid them, and informed me that they would only refund 80% of what I paid. So THEY cancel the job and refuse to refund $561.00 of the $2,805.00 paid. Does that sound fair and ethical? I may need to sue them as my requests for reconsideration have been turned down.”

Helpful Report

Posted 10 months ago

“The driver complained about the size of the boxes and said they are supposed to be small boxes when completed the job.”

Helpful Report

Posted 10 months ago

“Luis and Raj were amazing! They arrived right at 8:52, moved my mattress quickly, and were super polite. Perfect timing. Highly recommend!”

Helpful Report

Posted 10 months ago

“Terrible communication - took my money even though I cancelled shortly after booking and now they won’t respond anymore. Only looking for the 80% refund per their terms and conditions…”

Helpful Report

Posted 10 months ago

“Expert handling and removal of appliances . We appreciate the timely manner and professional way it was done . We would definitely recommend Load up to our family and friends and definitely would use services again . 😊❤️”

Helpful Report

Posted 10 months ago

“They quoted me a price for 129 and then when it came time to plan to pick up they went up to $250 and said it was a AI mistake that’s ludicrous”

Helpful Report

Posted 10 months ago

“The experience was very quick and easy. They dismantle the furniture safely and removed it. I would highly recommend Loud Up Company to anyone else very cheap price compared to the other competitors two thumbs up.”

Helpful Report

Posted 10 months ago

“Luis and Raj were amazing! They arrived right at 8:52, moved my mattress quickly, and were super polite. Perfect timing. Highly recommend!”

Helpful Report

Posted 10 months ago

“LoadUp offers superb customer service--I received regular updates from first contact until the work was completed--staff was friendly and professional from start to finish and ON TIME--respectful of property. Will use this company again--5+stars”

Helpful Report

Posted 10 months ago

“Anthony and Bless were very good at removing the furniture and were very courteous.”

Helpful Report

Posted 10 months ago

“Alex and helper were very professional, friendly, and on time. They got everything out of bedroom and loaded with not a scratch anywhere, would highly recommend your co in the future. Best reguards”

Helpful Report

Posted 10 months ago

“Hassle free Excellent”

Helpful Report

Posted 10 months ago

“Hassle free Excellent”

Helpful Report

Posted 10 months ago

“Alex was my driver he went ABOVE and BEYOND for me he was absolutely amazing”

Helpful Report

Posted 10 months ago

“Amazing service! Thank you.”

Helpful Report

Posted 10 months ago

“They did not remove all junk as agreed upon, the guys who came to my house asked me for an additional $200.00 “off the record” as they mentioned, when I refused to give them money outside of the agreed upon pricing they started dumping stuff off of the truck that was already packed up and ready to go, their behavior was very extortionate, won’t even use them again and I am in the process of litigation.”

Helpful Report

Posted 10 months ago

“Highly recommended. Your team provided an excellent service. I mean that!! Also, your pricing is much more reasonable than any of your competitors. Thank you for a job well done.”

Helpful Report

Posted 10 months ago

“Amazing service! Thank you.”

Helpful Report

Posted 10 months ago

LoadUp is rated 4.6 based on 7,894 reviews