LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,990 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,990 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Thank you to Jonathas!! Great help, speedy set up!”

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Posted 8 months ago

“Professional services rendered. Would highly recommend!”

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Posted 8 months ago

“I am SO HAPPY with this service! Never used one before, but will recommend to everyone! Everything I asked my two helpers to do, they did with a smile. They completed everything and more in the hour I hired them for. I would absolutely use them again, and request Desmond and the helper he brought. Thank you Loadup!!”

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Posted 8 months ago

“Thank you to Jonathas!! Great help, speedy set up!”

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Posted 8 months ago

“We paid $180 for removal and set up of a king size mattress. You sent one man for an obvious 2 man job. Therefore to make this happen my 67 year old husband had to help remove and set up the new mattress. Maybe the loader could have done it himself, but, it would have meant dragging the mattress and would have scratched our new hardwood floors. And that would have been a disaster. Disappointing.”

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Posted 8 months ago

“Onye & Malcolm showed up on time were very respectful & did a great job. I would recommend them.”

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Posted 8 months ago

“Crew was inexperienced and did not know how to handle a problem with the order when it was unpacked. Box spring was defective and crew did not know how to address the issue. Crew was not equipped with shoe covers and it was raining outside.”

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Posted 8 months ago

“Two young men came and removed the old mattress. This process lasted just five minutes. We are very satisfied with their performance.”

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Posted 8 months ago

“What a lovely experience! So easy and the movers who showed up were right on time! They were very courteous and efficient. The other great thing was the constant communication from beginning to end offered by Upload. Thank you!”

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Posted 8 months ago

“excellent service!”

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Posted 8 months ago

“This gentleman (Vernon Monday) went above & beyond! He handled a heavy mattress all by himself! I recommend him highly!!”

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Posted 8 months ago

“Excellent experience. 2professional and pleasant gentleman showed up after letting me know in time. Went straight to work. Very pleased with the entire process. Just placed the pickup yesterday. Couldn’t ask for better.”

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Posted 8 months ago

“Oscar did a great job! Per my request, he contacted me about 20 minutes before arrival. He was punctual. He cleaned up a bit of dust left by my worn mattress. By himself, he removed my old king mattress and box springs and set up the new foundation and mattress. 100% positive.”

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Posted 8 months ago

“Above and beyond, they come and took my old fridge next day, no hassle no worries on my behalf..I highly recommend loadup junk to everyone.”

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Posted 8 months ago

“The driver was on time plesant snd eorked hard! He is awesome! Deserves a raise!”

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Posted 8 months ago

“We had an appointment for pickup from 12-4pm and it's now 5:30 and the driver is no longer responding. We waited around all day for this for nothing. What a waste of time”

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Posted 8 months ago

“Terrell & Ray were amazing, worked quickly and were so friendly and made the process very enjoyable. I know I will be reaching out to these guys for future projects for sure. I couldn’t have asked for a better team than what I witnessed from them. You will not be disappointed or unsatisfied if they are the ones who show up for the job. It was also a last minute same day pick up which is unheard of in my past experience!!!!!! Thank you so much Terrell and Ray.”

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Posted 8 months ago

“Absolute waste of my time. Reservations made one month out, confirmed reservation each week prior to the date. On the morning of, Load Up simply sends a text that they’re not coming but I can reschedule if needed. Plenty of companies providing this service, look elsewhere including homeless day laborers.”

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Posted 8 months ago

“We used Load Up because we needed to get rid of our queen size mattress. They did a wonderful job! They were on time and very polite and hard-working! I would highly recommend Load Up to anyone who needs to clean out their apartment or home!”

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Posted 8 months ago

“Easy and quick! Thank you”

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Posted 8 months ago

LoadUp is rated 4.6 based on 6,990 reviews