LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,236 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,236 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Shane and Tearan were very friendly and professional. They made quick work of moving some bulky furniture pieces from a second-floor apartment. I would recommend LoadUp to anyone who needs to have stuff hauled. Thank you”

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Posted 2 years ago

“The driver, Brian, was very nice and understanding about removing an old mattress and box springs and some old van seats from my son’s apartment…even though I coordinated the job from another city. My son is happy to have his extra room and I’m a relieved mom that this was painlessly taken care of! Highly recommend this company!”

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Posted 2 years ago

“Great experience! The movers were efficient, friendly and expedient. Will definitely utilize their services in the future.”

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Posted 2 years ago

“Online booking was straightforward; communication throughout the process was appreciated; communication "day-of service" was spot on; actual service personnel were polite, too the point, and superb. Could not have asked for better personnel - if I ever use LoadUp again, I hope I get John and his helper once more. [Customer service is also rated at 5-stars though this rating site does not allow any more than one star to be clicked - the rating web site is the only part of the entire service that needs improvement - am I giving one or five stars for customer service {hope it is 5!}?]”

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Posted 2 years ago

“Good and fast service”

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Posted 2 years ago

“Very easy with very 3 very nice guys to remove my stove. Thank you”

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Posted 2 years ago

“Wonderful experience Broderick and helper were professional and quick. Amazing how they made everything fit…. Highly recommend this company”

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Posted 2 years ago

“Nick arrived promptly to pick up our furniture and was very professional and pleasant. He communicated thoroughly and gave us frequent updates on when he would arrive. I am extremely pleased with the service provided.”

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Posted 2 years ago

“Polite, fast, and professional. Will use again”

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Posted 2 years ago

“Twice they never showed up. Excuse was either they didn't have any service to provide and we received no updates after 2 days of waiting. Should send them an invoice for our wait time. Can't recommend at all.”

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Posted 2 years ago

“Best service. Very happy with Load up. Will use them again . Personable and polite!”

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Posted 2 years ago

“They were great ! absolutely no hassles and awesome, prompt service. They took care of a boxspring and mattress in record time.”

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Posted 2 years ago

“The young man did a excellent job. I'm very proud of them very professional. I really appreciate it. Thanks again and I will tell others about your service. Have a good one.”

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Posted 2 years ago

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Posted 2 years ago

“Loved the texts so I knew when the loaders were coming. Excellent and respectful service. Thank you LoadUp!”

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Posted 2 years ago

“It was very efficient and very easy to do. It was very slick to do. I am very impressed at how easy it is to do.”

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Posted 2 years ago

“Excellent Service! Loaders we’re friendly! Thank you!”

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Posted 2 years ago

“Excellent Service! Loaders we’re friendly! Thank you!”

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Posted 2 years ago

“He was awesome!”

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Posted 2 years ago

“Very prompt and professional service.”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,236 reviews