LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,902 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,902 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“I get that scheduled times can't be guaranteed, but when the driver doesn't START heading our way until 45 minutes after the 4 hour appointment window and doesn't arrive until 3 and half hours after the 4 hour window, then what is the point of scheduling an appointment window at all?! And to top it off, sending folks that essentially resembled the Beverly Hillbillies all the way from Trenton, NJ to the Poconos is craziness. A middle-aged husband and wife team to fight with some large furniture, God bless their souls they pulled it off, but I am very skeptical that much of the furniture arrived at it destination intact. They arrived with their smallish trailer already half to 2/3 full and had to breakdown some items already on the trailer in our driveway to make room for our things. Also them taking it to Goidwill in Trenton when I had made arrangements with local Savation Army for drop off was a surprise that should have been mentioned prior. I didn't so much care, but others might. Overall did the job, but not the best experience.”

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Posted 2 years ago

“They took the extra time and effort to come to the door after trying unsuccessfully to reach me by phone. Cordial, efficient and business-like. Will use again!”

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Posted 2 years ago

“The two movers were very fast and efficient. Good work”

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Posted 2 years ago

“Great communication, service, and value for the money. The Team was careful not to damage anything and completed the job well ahead of expeditions. Very impressed.”

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Posted 2 years ago

“Jason was right on time, unfailingly polite, pleasant to be around, professional, and efficient. The load up could not possibly have gone better. Thank you!!!”

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Posted 2 years ago

“Thank you was very quick and easy”

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Posted 2 years ago

“Thank you was very quick and easy”

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Posted 2 years ago

“Very kind and professional. Did a great job carefully removing my stuff!”

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Posted 2 years ago

“Juan and team were great. Fast, friendly and reliable. Great communication throughout the entire process.”

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Posted 2 years ago

“Juan and team were great. Fast, friendly and reliable. Great communication throughout the entire process.”

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Posted 2 years ago

“The loader arrived within the scheduled timeframe. He removed the items from my house and into his truck and was gone within 30 minutes. He did a great job. I think, for safety reasons, there should have been two people sent with the truck. I had one very heavy item and two queen bed items that were bulky. I was fearful for his safety getting them out of the house and into the truck. I will use them again, however.”

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Posted 2 years ago

“Leo was excellent”

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Posted 2 years ago

“They showed up when they said they would. Veyr personable. Got the matrress and box springs out in about 7-8 minutes. Didn't hit walls or doorways. They were very aware of damaging any of my property. They were awesome. Would definitely use them again. And the price was reasonable.”

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Posted 2 years ago

“Load Up was super easy to schedule. I do wish they would give a better pick up time. Mine was 8am - 8pm so I had to block the entire day. The morning of my scheduled pick up I texted and was told they would arrive between 3-4pm. They didn't show up until 6pm. Even there was a window of morning or afternoon that would be better. Jamille worked quickly and was very polite and professional and I will be using the services again.”

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Posted 2 years ago

“The worst experience ever! They are crooks! I should get a full refund but had 20% stolen!! I’m calling the BBB and taking legal action! Don’t use this company. I will see if they are truly honest and legit. But I doubt it. No principles. No out cost by your company. So why the theft ??”

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Posted 2 years ago

“Rickie and the young lady have done a great job. They are courteous and efficient. We are very happy with their work.”

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Posted 2 years ago

“Quick and easy. Very polite young man”

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Posted 2 years ago

“The service was excellent, convenient and timely. I recommend it for anyone declutterring”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“The service was excellent, convenient and timely. I recommend it for anyone declutterring”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,902 reviews