LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,236 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,236 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Superb customer service! Very easy, quick, and efficient to get some rugs taken away. Reasonably and fairly priced, especially in comparison to others in town that I checked. The communications, both with customer service and the loaders was great - knew exactly when they were coming and when they arrived at the dock. As well customer service provided text and voice mails from customer service informing me about driver status. That is the way to do customer service!! Definitely will call again for another job like this. Thanks for your help, LoadUp.”

Helpful Report

Posted 2 years ago

“Very polite young men. Concerned with being helpful and careful. Very happy. Great to learn an enjoyed piece of furniture may see a second life.”

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Posted 2 years ago

“They were very nice and careful on time bery happy with the service Thank You”

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Posted 2 years ago

“Hector and Bobbi Jo Enriquez from Haulin’ LLC did a fantastic job for us. They were professional, good communicators and live in our neighborhood. We would recommend them.”

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Posted 2 years ago

“Never showed up, text not answered, worst experience ever”

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Posted 2 years ago

“Load Up Junk Removal Service was right on time and very professional. I am very satisfied with the services rendered. I appreciate their professionalism and punctuality.”

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Posted 2 years ago

“Easy to book and a reasonable price. Pickup was a breeze and the driver was awesome!”

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Posted 2 years ago

“They came when promised, after having kept me updated on their progress. Were friendly and efficient.”

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Posted 2 years ago

“Easy, quick. Loaders we’re friendly and fast.”

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Posted 2 years ago

“right on time and courteous”

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Posted 2 years ago

“On time , polite , quick and easy”

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Posted 2 years ago

“Worst experience, I would never use them again. They gave us an 8 AM to 12 window called at 12 said they’d be there at one at one no one showed up we kept calling the driver never answered we called the company the company tried calling the driver no answer and by 230 we left. We wasted almost our whole day waiting for them and they never showed up and now they don’t wanna give us our money back and it wasn’t even her fault. Never never never never use them..”

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Posted 2 years ago

“The process was easy, and the crew that picked up the load did a great job! Very Professional!”

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Posted 2 years ago

“Team was professional and easy to work with. Would recommend to anyone looking for help moving/donating furniture.”

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Posted 2 years ago

“very professional very fast!!”

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Posted 2 years ago

“Never showed- dishonest. Use a different company!”

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Posted 2 years ago

“Loaders are quick and didn’t hassle the list of items we had at all. Smooth and easy. Cheaper than the others out there”

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Posted 2 years ago

“They were very professional and finished quickly.”

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Posted 2 years ago

“Alejandro was amazing, friendly, polite and quick and efficient”

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Posted 2 years ago

“Excellent service!”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,236 reviews