LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,005 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,005 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and communications! The team arrived on time and were very professional We are very happy with the service and skills of John and JT.”

Helpful Report

Posted 2 years ago

“Great work guys. Dshawn and his crew were friendly, polite, quick and very helpful. 5 stars”

Helpful Report

Posted 2 years ago

“Guys were here when they said and they were excellent. I'd recommend LoadUp anytime.”

Helpful Report

Posted 2 years ago

“Christopher, was my representative he was prompt, on time, wasted no time surveying the order then immediately got to the job at hand, explain everything in detail that was going to be done, then that was done very efficiently also to my satisfaction. Your company is very fortunate to have a contractor like Christopher. three last words, Excellent! Excellent!! Excellent!!! Frederick Allen #481632”

Helpful Report

Posted 2 years ago

“All was good until the drive REQUIRED us to play him a tip. For one. He was bot working for me. This company OkiOki is who rhe most uncomfortable matress ever came from so it was being returned to them via their trial policy. Not only did my husband help him load the kind size matress he come to the door and said he had told me me on the phone that he requires a tip and that didn't happen. So had to give $20 for a 900+ dollar matress that I hope I get refunded for. So not sure who to blame is but I blame Oki Oki”

Helpful Report

Posted 2 years ago

“I typed on their site what I wanted picked up and when the company they hire to get it said they were told of only 4 items!!! I would not pay 212.00 for that! I was able to get a partial refund but their site is not user friendly and they cause me a lot of undo stress!!! I would never recommend them to anyone!!!”

Helpful Report

Posted 2 years ago

“God Bless Evelyn. God Bless Sherita. God Bless Timmy. God Bless LoadUp.”

Helpful Report

Posted 2 years ago

“Excellent service and communications! The team arrived on time and were very professional We are very happy with the service and skills of John and JT.”

Helpful Report

Posted 2 years ago

“The vendor did not show up at all as I waited for four hours in the evening. Said he would come over if I went to Home depot and bought him a hazmat suit! Would not pick up my mattress for disposal because it might be dirty. Rescheduled for the next day. Load up resceduled but did not consult with me about the new time, which I could not do. Eventually, my mattress got removed but and they gave a ten dollar credit on future use of Loadup. Cheekie no?”

Helpful Report

Posted 2 years ago

“My scheduled time for pick up was between 8 and 12, Yudiel and his partner showed up before 10:00 am and was out by 11:00. Very professional and friendly, they disassembled some pieces that were too heavy to carry out. I am extremely impressed and happy with this company and will use again for my other items that need to be removed.”

Helpful Report

Posted 2 years ago

“Movers showed up in the scheduled time window, were very polite and quickly loaded up the items. They advised that due to there good condition they would be donated. Job well done/”

Helpful Report

Posted 2 years ago

“Great job”

Helpful Report

Posted 2 years ago

“On time, pleasant, no hassle service. Well worth the money.”

Helpful Report

Posted 2 years ago

“Very easy to set up. Good rates. We had to change our times and that was very easy. Guys arrived promptly and did a very nice job. Would highly recommend your service.”

Helpful Report

Posted 2 years ago

“4.5/5. Team Emily was courteous and fast with loading the furniture onto their trailer. Please have some sort of identification on the truck to let clients know when you've arrived. I also like that they donate the furniture when possible.”

Helpful Report

Posted 2 years ago

“Great team! From Christian, to Miguel, to Dewayne and partner. Very courteous and efficient. my stuff we're all taken cared of. Reasonable pricing too.”

Helpful Report

Posted 2 years ago

“Great team! From Christian, to Miguel, to Dewayne and partner. Very courteous and efficient. my stuff we're all taken cared of. Reasonable pricing too.”

Helpful Report

Posted 2 years ago

“Great job and very professional”

Helpful Report

Posted 2 years ago

“Gianno & LeBron were cordial, professional, early, & communicated effectively. Best moving experience.”

Helpful Report

Posted 2 years ago

“The LoadUp crew was punctual and professional! Very happy with the service.”

Helpful Report

Posted 2 years ago

LoadUp is rated 4.6 based on 7,005 reviews