LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,236 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,236 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“These guys were nice and professional. They called ahead of time and kept us informed every step of the way. When they arrived, they handled everything. Could not be happier. Thank You!!”

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Posted 2 years ago

“Locally, the service with Mario was wonderful! Great customer service punctual and professional! The prohibitive price from your corporate office for solely 8 items is astronomical and out of this world! The reason for my 1 rating!”

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Posted 2 years ago

“Rodney's service was awesome! Fast, easy, reasonable price. Will definitely use loadup again!”

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Posted 2 years ago

“Prompt service, friendly and accurate pricing for the load size. Jonathon and Coleman did a great efficient job. Highly recommend for junk removal.”

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Posted 2 years ago

“The contractor and his two helpers showed up nice and early and were very quick and efficient in getting my sofa and loveseat removed and carried away. I was very happy with their service and tipped them generously. I would recommend this service to anyone who needs to get old furniture out of the house to make room for new furniture.”

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Posted 2 years ago

“Michael was on time, friendly and very efficient. I will definitely be using these services again. A great experience!”

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Posted 2 years ago

“Great customer service & communication. Drivers were very professional and efficient.”

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Posted 2 years ago

“Both guys came in professionally thoroughly, picked up, removed mattress without any damage to my property within minutes and I Highly recommended.”

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Posted 2 years ago

“Ronald and his team were prompt and communicative. It was totally hassle free and would certainly recommend them.”

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Posted 2 years ago

“The Loader, Urael, was great! Gotta my old mattress and box spring out quick, my new stuff setup quick as well, without so much as bumping anything in the house. Was also very friendly and chatted with me as he worked. Would absolutely recommend this service to friends.”

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Posted 2 years ago

“Quick, friendly and just plain great service!”

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Posted 2 years ago

“Pick up was efficient and issue free”

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Posted 2 years ago

“The service today was absolutely OUTSTANDING!!!! The rating is a 5, but I'd give it a 10 if I could 😁 Very professional, made sure everything in the path to remove the king size mattress etc. was clear, did a fantastic job getting everything cleared out fast and efficiently. VERY GOOD SERVICE!!!”

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Posted 2 years ago

“Arrived quickly and took couch out with no issues.”

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Posted 2 years ago

“I needed help with the removal of an old washer and they made the process a breeze. The customer service was exceptional, as they kept me updated throughout the entire process. I had a question about the removal of my washer, and their support team responded promptly and professionally. Overall, my experience was outstanding, and I will be using them again. I would definitely recommend this s company.”

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Posted 2 years ago

“My pickup team was very kind and helpful. They were pros at their work and went above and beyond helping me get my new mattress upstairs. I really appreciated their help getting everything done today!”

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Posted 2 years ago

“They were running a little late but they kept me informed of how late they were going to be and when they would be here and they showed up on time and they had that hot tub loaded before I could bring my dolly out to help them so I'm pretty impressed. I would recommend them to others and call them again if I needed them. Thanks a lot!”

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Posted 2 years ago

“Service was great very professional.”

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Posted 2 years ago

“Outstanding service! Easy to schedule online, communicated before arriving, and went right to work removing a very heavy treadmill. I wouldn't hesitate to use again and recommend to others!”

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Posted 2 years ago

“Great job”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,236 reviews