LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,005 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,005 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“I’m so pleased with the way things went! Easy to request service, easy to confirm pickup schedule, and the loader was just so pleasant and efficient. This service isn’t cheap, but when you have no one to help, this service is a god send.”

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Posted 2 years ago

“Very professional curious and punctual Will certainly refer others and use their services again”

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Posted 2 years ago

“everything great”

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Posted 2 years ago

“Dorian was on time and did a professional job. Iwold recommend for service and a fair price.”

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Posted 2 years ago

“My driver and partner were amazing!!”

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Posted 2 years ago

“Had some very large and heavy items to remove. DeShawn & Kenny (?) were in and out in record time and did an excellent job. I appreciate their professionalism and eye to detail. Highly recommend.”

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Posted 2 years ago

“They were fast, friendly, and right on time. Great experience!”

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Posted 2 years ago

“I was a little anxious at first being an on line order. Yet the email confirmation and then the text and tracking tools were helpful. The day of schedule pick up had a real person call me verifying my driver was arriving!!!! I find this excellent!!! Thank you LoadUp. Drivers were excellent and great.”

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Posted 2 years ago

“Reliable service.”

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Posted 2 years ago

“The movers arrived on time, were friendly, very efficient and worked at a good pace! Blessed to have had them. Thank you!”

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Posted 2 years ago

“The team showed up and were very efficient in loading the articles. They were friendly and professional. I would definitely use them again!”

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Posted 2 years ago

“Great personable people who care. I'm so happy that my donations will go to people who need it! An extremely positive experience.”

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Posted 2 years ago

“Very friendly and punctual. 👏🏻”

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Posted 2 years ago

“Everything was good”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Terry and tj were great”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“please to refer. the work was done professionally and could not have been done better .”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“If I could give zero stars, I would. I booked LoadUp to come to my office on 9/1 - Fri. of a holiday weekend. Their business model is to pay upfront via cc. Despite many text confirmations, I waited all day & they never came. Their m.o is to apologize profusely, promise to make it right & reschedule. I rescheduled for 9/6. Once again, waited all day & they never came. Once again, they apologized & asked to reschedule. Do not use this co. if reliability or timeliness is important to you.”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,005 reviews