LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,903 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,903 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were so fast and so kind. I highly recommend.”

Helpful Report

Posted 2 years ago

“Super fast arrival for same day service! Easy Service and nice people.”

Helpful Report

Posted 2 years ago

“Friendly & prompt.”

Helpful Report

Posted 2 years ago

“Terrible company to hire in Ma. New Bedford area. Did not hire them as they quoted a price of over 900 got another company 180. After that they harassed me on text when I told them their price was insane. Don't hire u will be sorry”

Helpful Report

Posted 2 years ago

“1 out of 10 don't recommend. I was looking for a next-day appointment before a busy travel month for worm. I called and booked an appointment on 3/31 (Easter Sunday) with a live representative who said nothing about not providing services on the holiday. I was pleased because it was super convenient which is why I was willing to pay upfront. I got a fall about 4 hours later from a driver that said they actually don't pick-up on Easter Sunday. When I called to cancel the appointment to make other arrangements (the ONLY reason I booked with them is becuase they led me to believe the could provide the service sooner than anybody else) I was told they could only refund 80% of the fee. Completely unacceptable given that it was the company's fault to book me for that day in the first place. I contested the charge with my credit card company (Chase, who I 10/10 DO recommend) who was able to get me a 100% refund; obviously that was always an option that I was not offered when I called on my own behalf. I don't blame them for not working on Easter; I blame them for booking the appointment in the first place and not acknowledging their error.”

Helpful Report

Posted 2 years ago

“Very cordial and friendly when they picked up my old mattress. They called and even offered to come earlier than was scheduled. I would recommend them!”

Helpful Report

Posted 2 years ago

“Daniel (Danny) was terrific. Team was quick, efficient and friendly!”

Helpful Report

Posted 2 years ago

“John was awesome! He was friendly and courteous, but also super quick and efficient. I would highly recommend his services!”

Helpful Report

Posted 2 years ago

“Reasonable pricing, super fast service, guys were very professional and respectful. 100% will utilize their services in the future instead of killing my back!”

Helpful Report

Posted 2 years ago

“John was awesome! He was friendly and courteous, but also super quick and efficient. I would highly recommend his services!”

Helpful Report

Posted 2 years ago

“Great job by the LoadUp team. They called me a couple times to let me know they were running late. With the way things are with a lot of businesses today I appreciated them being proactive and letting me know ahead of time. Once they arrived they were able to handle the job easily. They went above and beyond.”

Helpful Report

Posted 2 years ago

“super easy and timely, guys were on time and communicated with me as needed.”

Helpful Report

Posted 2 years ago

“They came on time, they conquered in less than 1/2 hour and they were awesome!!! Eliu and team excellent”

Helpful Report

Posted 2 years ago

“Truck arrived on time and the crew was very efficient. No time waisted.”

Helpful Report

Posted 2 years ago

“I used load up twice so far very satisfied with the service . Customer service was very efficient and helpful . The loaders I had were very professional and made sure that they were very careful removing my couch and recliner . They were there on time when they call me before pickup . Price was about right for what they charge for removing from a third floor apartment ! Highly recommended.”

Helpful Report

Posted 2 years ago

“On time, quickly disassembled furniture and hauled it away - would use again!”

Helpful Report

Posted 2 years ago

“Louis and Angelica were excellent. They worked hard and fast. And very friendly!”

Helpful Report

Posted 2 years ago

“Keith was very professional. He texted ahead of time to give me enough time to make it home from work. They were quick and very good people.”

Helpful Report

Posted 2 years ago

“Professional, proficient, cordial”

Helpful Report

Posted 2 years ago

“Shad and his partner were very professional when they picked up two items from Thuma furniture. They knew exactly what they were doing and would not hesitate to hire them if the need arose.”

Helpful Report

Posted 2 years ago

LoadUp is rated 4.6 based on 7,903 reviews