LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,903 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,903 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Communication was fantastic. Driver notified prior to pick up. Everything went on time and smoothly.”

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Posted 2 years ago

“Fuad was very nice and professional and fast! He was done in no time!”

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Posted 2 years ago

“The gentle were excellent.”

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Posted 2 years ago

“Couldn't be more pleased with the experience. Terrific guys who were a pleasure to have in our home.”

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Posted 2 years ago

“Thank you for very professional work!”

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Posted 2 years ago

“To my surprise, they did great job and it was done fast, too!”

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Posted 2 years ago

“Customer service was outstanding and responsive with updates.”

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Posted 2 years ago

“I searched for a company to remove a couch for my daughter. LoadUp was very professional from initial call to final call with Jamel who removed the couch. I was kept informed from beginning to end. The cost was extremely reasonable. A substantial difference from the competition. Will recommend n use them again.”

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Posted 2 years ago

“These guys were awesome fast and friendly,I want to give 10 stars.”

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Posted 2 years ago

“The service was great, they were on time and very nice, great staff! Highly recommend!”

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Posted 2 years ago

“Friendly, polite and efficient. Thank you !”

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Posted 2 years ago

“Do Not Use This Service. It is a scam. Approximately 3 weeks ago, Movers were scheduled to move items between hours of 8-12. The contract indicated it was a switch out. Meaning a dresser from a storage facility to an apartment. Other items in the storage facility were to be removed and discarded. It was a 2 man job. The loader arrived at the storage facility with a pickup truck loaded with oil cans. Moreover, he could not possibly move the dressers alone. Moreover, the Loader arrived at the facility well past the agreed up times of 8-12 pm. Although, the problem was on Loadup's end, I did not receive a refund. Also,the loaders have to dispose of the discarded items at their own expense. They barely make any money. DO NOT USE THIS COMPANIES SERVICE, IT'S A SCAM!”

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Posted 2 years ago

“Great service! Arrived early and quickly loaded the items. Would use again.”

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Posted 2 years ago

“I needed to cancel a trampoline break down and pick up service about a month before scheduled service and was still charged 20% of total service price. No service was provided and I gave ample notice before cancellation. I am leaving a bad review because the cancellation policy is harsh for a service that requires upfront charge. Terrible.”

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Posted 2 years ago

“Great Service”

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Posted 2 years ago

“Your personnel were very professional and friendly and did a great job in getting my furniture donations out of my house and to their new homes. Thank you.”

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Posted 2 years ago

“Online booking service was detailed and easy to use. The gentlemen who provided the pick-up service were polite and fast. My only concern was that the gentlemen were rushing and were not gentle with my items. I selected to donate if possible, but the rough handling of my item doesn't leave me with much confidence. I live in a third floor apartment and one of the gentlemen tossed some sofa cushions over the 3rd floor railing to the parking lot below, one nearly hitting my car.”

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Posted 2 years ago

“I'm so impressed with this company.Very fast,efficient,friendly service.If you need any junk removal,look no further.Proces are best around!”

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Posted 2 years ago

“David and John were just outstanding. They were professional, competent, had a great sense of humor and thanked us for our business. These two gentlemen are what a customer service business is all about. Thank you David and John.”

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Posted 2 years ago

“The company kept in touch from the time I made the appointment until the time they arrived. The couple handling my load was wonderful and extremely efficient. They went over and above to make sure everything was exactly how I wanted it. They were also quick loading up all of the stuff I had ready for them.”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,903 reviews