LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,006 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,006 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“The home office took care of the problem I was happening and it all worked out. I would use LoadUp again.”

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Posted 2 years ago

“The home office took care of the problem I was happening and it all worked out. I would use LoadUp again.”

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Posted 2 years ago

“Ricardo and his teammate were on time and very pleasant to speak with. They made pick seamless and highly recommend this team”

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Posted 2 years ago

“A huge thank you to my movers. They were amazing and patient with my weirdly angled home/low ceilings. They got the 2 piece sectional out of my house in under an hour which is a huge accomplishment as it took several hours to get it in the house 13 years ago. They went above and beyond and I cannot recommend them enough!”

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Posted 2 years ago

“They were very friendly and helpful”

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Posted 2 years ago

“Great service! I was called ahead of time and was quick and easy. I look forward to their help next time!”

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Posted 2 years ago

“Had a couch pick up and moved out of our church lounge. Jorge and his partner were right in time, super professional and did the job very quickly and efficiently. Would highly recommend.”

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Posted 2 years ago

“Had a couch pick up and moved out of our church lounge. Jorge and his partner were right in time, super professional and did the job very quickly and efficiently. Would highly recommend.”

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Posted 2 years ago

“Load up was very attentive and easy to work with. Both their customer service department and the loader called and texted the day beforehand and the day off to confirm the time, location, and the required set up service. Overall, great to work with.”

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Posted 2 years ago

“They were great!”

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Posted 2 years ago

“Marcus Jones and his colleague were highly helpful and professional. They had great personalities and made us feel that they care about us as customers. Due to them, we would highly recommend LoadUp to anyone.”

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Posted 2 years ago

“Some where my scheduled deliver was lost, Thomas drove from the other end of town to do my pick up! He was amazing and friendly! Would recommend him 100%!”

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Posted 2 years ago

“The LoadUp team unpacked and assembled a twin Avocado mattress and wood bed frame with great expertise, professionalism, and courteous discussions with myself and my wife. All AOK! No hesitation for future recommendations.”

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Posted 2 years ago

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Posted 2 years ago

“Ron was amazing and fantastic! He sent communication text messages about his time frame and even updated his tone when traffic became an issue He made it easy and was very personable and polite !!!! I would highly recommend him for future loads and pickups”

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Posted 2 years ago

“Fast and friendly service!”

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Posted 2 years ago

“Our driver Napoleon was on time, professional and sadly BY HIMSELF!! He did not let that stop him! He still did his job and removed a big couch, chair and ottoman all by himself! Worth every penny and highly recommended! A+”

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Posted 2 years ago

“Micheal and his partner were on time, efficient and courteous”

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Posted 2 years ago

“My messages were ignored all day, a 12 hour "window" is ridiculous and they didn't show up until after 1900 so I wasted my entire Saturday”

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Posted 2 years ago

“Fast and friendly service!”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,006 reviews